Job Title Job Purpose

Customer Service

Financial Performance

Engineering Apprentice 

Responsible to

Engineering Manager – Technology and Training

To develop practical skills and academic learning to successfully complete the requirements of a Level 3 NVQ Extended Diploma in Engineering Maintenance. To complete all tasks to the agreed standard and quality.

Key Accountabilities:

Behaviours:

Measures of Success:

Work to meet the expectations of internal and external stakeholders, delivering commitments for both work and college related tasks.

Develop effective working relationships - Demonstrates a good level of integrity and professionalism within the business. Proactively shares information with others and consistently delivers against their word.

Effective working relationships identified.

Deliver Expected results - Consistently strives to meet targets at individual and team level.

Evidence of personal clear targets and high standards.

Demonstrate effective management of time and cost through planning and completing required tasks.

Consistent delivery of commitments and expectations.

Good communication skills. Improvement

Act to support improvement in the engineering team and services, challenging existing practices and adapting.

Support Change - Demonstrates an ability to support improvement processes. Approaches change with a positive attitude and supportive behaviours.

Shows proactive level of support to change in Engineering.

People

Provides support to others within the team, department or wider organisation. Demonstrates positive, supportive behaviours.

Team Working - Provides a good level of support to others in the organisation. Will not hesitate to help others, regardless of position or relationship, and will always have a positive, proactive approach.

Consistent level of support shown for others in the team. Positive, proactive approach to help others identifiable.

V1 January 2015

Responsibility for People

  

Be responsible under the Health and Safety at Work Act for all work activities that affect self & others. No line management responsibility. Responsible for own conduct and behaviour.

Responsibility for Assets

   

To look after all tools and equipment provided in the interests of safety & for the purpose of carrying out personal duties. Be responsible for the general housekeeping of all nominated work areas and associated assets advising your direct report of all concerns. Responsible for any company vehicles used from time to time. Personal Safety clothing/footwear etc.

Responsibility for Finance

  

No direct financial responsibility. To take responsibility for unnecessary / wasteful use of spares and consumable items from store. To ensure the timely completions of work activities allocated to self.

Decision Making

 

To develop decision making skills as experience is gained during the apprenticeship period. To always check decisions with direct report prior to action with a view to becoming more self-motivated and able to work on own initiative as the apprenticeship progresses.

Communication

  

Required to conduct oneself in a calm, polite and professional manner at all times. Effective communication with direct report for all engineering / personal issues. To develop a thorough understanding of reporting and handover procedures with regard to all maintenance activities to include manual & IT reporting processes. To complete all qualifications / learning evidence successfully & compliant with agreed targets. Ability to record and present ‘work records’ and ‘spec sheets’ clearly and neatly

  Experience & Knowledge



Continuous on the job training to maximise development opportunities within the set time frame to reach a standard such that exposure / experience to all aspects of port related equipment can be formally assessed at the appropriate stage. Such experience & knowledge will be the subject of record. (i.e. review docs)

Qualifications

 

Minimum of 4 GCSE’s ‘A*-C’ grades (or equivalent) including English, Maths, Science and an engineering related subject OR a relevant engineering NVQ or VRQ level 2. Full Driving license (DVLA) will be required prior to completion of the apprenticeship.

   

Ability to concentrate for extended periods of learning. Able to follow instruction with diligence. Retain / recall information for future participation General level of awareness and concentration required for working and learning in a live engineering environment.

Mental Demands



Ability to organise and prioritise time to complete all required qualification / learning evidence successfully & compliant with agreed targets.

Physical Demands

 

Academic studies require frequent periods of light physical exertion. Practical training is more physically demanding but not continuous.

Health & Safety Exposure



Apprentices are ‘sheltered’ from unavoidable exposure to risk to a large extent in year 1 but not exclusively. Years 2 & 3 are more demanding and both hazard awareness gained from experience & compliance with all company health and safety procedures minimises risk exposure.

Work to meet the expectations of internal and ... - Port of Felixstowe

Act to support improvement in the engineering team ... Shows proactive level of support ... Responsible for any company vehicles used from time to time.

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