Why Do Card Issuers Charge Proportional Fees? Oz Shya a University

Zhu Wangb

of Haifa and University of Michigan Reserve Bank, Kansas City

b Federal

Federal Reserve Bank Boston January 22, 2009

(O. Shy and Z. Wang)

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Overview 1. Payment methods

Means of Payment (a) Commodity money (barter) (b) Cash (notes and coins) (c) Checks (hardly exists in Europe) (d) E-cash (failed!) (e) Bank transfers (Internet, ACH, IBAN) [popular in Europe, prohibitively expensive in the United States] (f) Payment cards (debit, credit, other)

(O. Shy and Z. Wang)

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Overview 2. Types of card networks

Four-party systems Visa and MasterCard count for 80% of the US credit card markets Provide card services through member financial institutions card-issuing banks merchant-acquiring banks

Four-party networks attracted the attention of antitrust authorities worldwide because card organizations coordinate (price fixing) the interchange fees (from acquiring banks to issuing banks) See Figure next slide

Three-party systems American Express (Amex) and Discover Handle card issuing and acquiring by themselves (hence, no IF fees) (O. Shy and Z. Wang)

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Overview 3. Illustration of the four-party system

(O. Shy and Z. Wang)

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Overview 4. Payment cards

Four types of general purpose payment card in the United States 1. Credit cards (credit) 2. Charge cards (some credit, must be paid once a month) 3. Signature debit cards (provide no credit) 4. PIN debit cards (provide no credit)

Routing, clearing, and fees Card types 1–3 are routed over credit card networks generally charge fees proportional to transaction values PIN debit card transaction clear via EFT networks (www.redeposit.com) which uses the ACH network for check clearing (O. Shy and Z. Wang)

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Overview 5. Fees on non-PIN and PIN transactions

Card organization charge proportional fees on types 1–3 card transactions, 1.75–2.41% of the transaction value, and (used to) charge fixed per-transaction fee on PIN debit card transactions In 2007, US card issuers made $42 billion revenue in interchange fees, which are paid by merchants to card issuers through merchant acquirers

(O. Shy and Z. Wang)

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Data on Merchant Fees Source: Hayashi, F. (2008), “Public Policy Implications on Payment Card Rewards Programs,” Economic Review, Fourth Quarter, Federal Reserve Bank of Kansas City.

3.00%

2.41%

2.50% 2.19% 2.00%

1.76%

1.75% 1.50%

1.10% 1.00% 0.62% 0.50%

0.00% PIN Debit

(O. Shy and Z. Wang)

Sig Debit

MC/Visa Credit

Amex

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Discover

Private-label

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Overview 6. Historical adoption of proportional fees on PIN transactions

1999-2000: Initiated by Star followed by NYCE and Interlink for non-supermarket transactions 2003: Exchange starts imposing proportional fees 2005: Pulse and Maestro 2006: Jeanie Currently: Major PIN debit cards charge (0.5%

to

0.75%) × transaction value + 15c/

capped at 50c/ to 65c/ Remark: Some smaller networks, such as Shazam and Networks, still charge fixed per-transaction fees (O. Shy and Z. Wang)

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Overview 7. Debit cards with no proportional fees (and negligible fixed per-transaction fees

The German network of debit cards called EC-Karten operates without any interchange fees and a minimal merchant fee (about 10c/ per transaction) EC-Karten comes with any bank account (ATM card) A similar network (called PIN) operates in the Netherlands Under the PIN network, a merchant pays 8 Eurocents to the acquirer and 10 cents to relevant telecom company, so together merchants pay not more than 18 Eurocents per transaction

(O. Shy and Z. Wang)

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Overview 8. Debit cards with no proportional fees (and negligible fixed per-transaction fees

(O. Shy and Z. Wang)

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Overview 9. Goals of this paper: “Positive” investigations

1. To explain why card companies charge buyers and merchants fees that are proportional to the value of the transaction (rather than fixed per-transaction fees). 2. How changing the degree of competition among merchants affects the incentives of card companies to impose proportional card fees. As far as we know, there is no literature on these particular 2 questions.

(O. Shy and Z. Wang)

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Overview 10. Card companies’ arguments for proportional fees

Card companies often claim that their cost of providing “payment guarantee” to merchants justifies proportional merchant fees However, data shows that the cost of fraud and insufficient funding is negligible. The average net fraud losses are around 0.05% for signature debit cards Most PIN debit networks (which offer the same “payment guarantees”) either charge capped proportional fees, or fixed per-transaction fees

(O. Shy and Z. Wang)

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Overview 11. Actions and proposed regulation

Merchants In recent years, merchants have become increasingly critical of the card fees, challenging both the fee structure and the level Since 2005, in the United States, there have been more than 50 antitrust court cases on interchange fees filed by merchants In Asia and Europe, court cases started a few years earlier.

Government Recently, a bill (Credit Card Fair Fee Act 2008) was proposed to Congress represents an attempt to limit interchange and other card fees

(O. Shy and Z. Wang)

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Digression 1. The “Normative” dilemma: Is there any (welfare) justification for interchange fees?

100-IF Acquirer

Issuer

100+z

100-IF-A

Cardholder

Merchant

Good/service Price = 100 (O. Shy and Z. Wang)

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Digression he case for IF > 0 2. Baxter’s 1983 model: Aggregate benefits from using a card exceed aggregate costs because 10 + 10 > 12 + 6. A case for a $2 interchange fee

Cost = 12

Cost = 6 IF=2

Issuer

110

Acquirer

100-2=98

Good/service Price = 100

Cardholder

Benefit = 10 (O. Shy and Z. Wang)

92 Merchant

Benefit = 10 Why Do Issuers Charge Proportional Fees?

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Digression 3. However, here is a case for a −$2 (negative) interchange fee

Cost = 6

Cost = 12 IF=-2

Issuer

108

Acquirer

100+2

Good/service Price = 100

Cardholder

Benefit = 10 (O. Shy and Z. Wang)

90 Merchant

Benefit = 10 Why Do Issuers Charge Proportional Fees?

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Digression 4. Agreements and disagreements

But, both sides agree that... No one has the actual numbers (data) to determine optimal fees because the benefits from card usage cannot be properly estimated.

So, what should regulators do? (under this ignorance) Two opposing views: Let Visa and Mastercard determine fees Regulators should implement cost-based pricing (if competition in fees cannot be maintained)

One more question: Mature versus immature card markets Does the theory of 2-sided market which justifies fees for balancing between the # buyers and # merchants apply also to mature card markets (where cards are already widely accepted)? (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 1. Case of proportional (to the price) fees

C a rd C o m p a n y

pays P (1-f m )

p ays P (1+f c )

C a rd h o ld e r

M e rc h an t

sells good at p rice P

Simplification: Issuers and acquirers are embedded in the card company (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 2. Case of fixed per-transaction fees

C a rd C o m p a n y

p ays P -f m

p ays P +f c

C a rd h o ld e r

M e rc h an t

sells go od at p rice P

Simplification: Issuers and acquirers are embedded in the card company (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 3. Buyers

Y is a num´eraire good, py = 1 (cash good) Q is paid for via a payment card P retail price fc buyer’s fee (paid to the card company) Pc is the (card fee inclusive) price of Q  (1 + fc )P if fc is a proportional fee Pc = P + fc if fc is a fixed per-transaction fee. Consumers maximize a quasi-linear utility function max U = Y + γQ 1−β Q

s.t. Y + Pc Q = I ,

γ > 0,

0<β<1

Yielding an iso-elastic inverse demand function for card goods Pc = αQ −β , (O. Shy and Z. Wang)

def

α = γ(1 − β) > 0

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A Model of Two-sided Card Network 4. Merchants

φ ≥ 1 merchants selling a homogeneous good Q qi output (quantity sold) of merchant i, i = 1, 2, . . . φ µ is unit production cost fm merchant’s fee (paid to the card company) Cost of merchant i is  (µ + fm P)qi c(fm, qi ) = (µ + fm )qi

if fm is a proportional fee if fm is a fixed per-transaction fee.

Cournot equilibrium: Each merchant i sets the output level qi taking the output by competing merchants q−i = Q − qi as given, and maximizes profit given by πi (fm, qi ) = P(Q)qi − c(fm, qi ),

(O. Shy and Z. Wang)

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A Model of Two-sided Card Network 5. The card company and timing

The card company is assumed to bear no cost. The profit (revenue) earned by the card company is therefore  (fc + fm )PQ if fc , fm are proportional fees πd (fc , fm ) = (fc + fm )Q if fc , fm are fixed per-transaction fees. We solve for a subgame perfect equilibrium (twice, proportional and fixed fees) of the following two-stage game: State I. The card company chooses card fees fc and fm to maximize profit, πd Stage II. Each merchant i (i = 1, 2, . . . , φ) takes card fees fc and fm as given and chooses output level qi to maximize profit, πi (fm , qi ), where in this stage output levels must satisfy the Nash-Cournot outcome (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 6. Equilibrium under proportional fees: Stage II (merchants)

Each merchant i (i = 1, 2, . . . , φ) takes q−i as given and chooses output qi to solve max πi = Pqi − (µ + fm P)qi qi

s.t. Pc = (1 + fc )P = αQ −β

First-order conditions   βqi (1 − fm ) α(q−i + qi )−β 1 − = µ. (1 + fc ) q−i + qi yielding aggregate quantity sold and retail price 

φµ(1 + fc ) Q (fm , fc ) = α(φ − β)(1 − fm ) pr

(O. Shy and Z. Wang)

− 1

β

and P pr (fm , fc ) =

Why Do Issuers Charge Proportional Fees?

φµ (φ − β)(1 − fm )

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A Model of Two-sided Card Network 7. Equilibrium under proportional fees: Stage I (card company)

The card company takes the merchant equilibrium functions as given and chooses card fees fm and fc  1 β α pr pr max πd = (fm + fc )P Q = (fm + fc ) fm ,fc 1 + fc

output and price to solve   β−1 β φµ , (φ − β)(1 − fm )

which yields the card fees rule fcpr =

β − fmpr . 1−β

Remark: Notice fee ”neutrality” (multiple solutions in which a lower buyer fee fc can linearly substitute for a higher merchant fee fm ), see also Wright (2003), Gans and King (2003) Remark: However, the equilibrium quantity sold Q pr , retail price P pr , consumer welfare U pr = I − Pcpr Q pr + γ(Q pr )1−β , card company’s profit pr pr Πpr d , merchants’ profit Πm = φπm , and total welfare pr pr W pr = U pr + Πd + Πm are all uniquely determined (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 8. Equilibrium under proportional fees: Results

An increase in the number of competing merchants φ would increase the profit of the card company πdpr decrease the aggregate merchant profits Πpr m increase the joint profits of the card company and all merchants Πpr m+d increase consumers’ utility U pr (price declines) increase the social welfare W pr (elimination of double markup) not affect card fees fc and fm Remark: Results also apply for the fixed per-transaction fees case Intuition: Let fc = 0 (reduction to 1-sided market). Card company is an upstream firm, merchants are downstream. As φ increases, merchants become more competitive, double-markup becomes a single-markup. Πpr m+d increases (but increase goes to the card company) (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 9. Equilibrium under fixed per-transaction fees: Stage II (merchants)

Each merchant i (i = 1, 2, . . . , φ) takes q−i as given and chooses output level qi to solve max πi = Pqi − (µ + fm )qi qi

s.t. Pc = P + fc = αQ −β

The first-order condition for a maximum implies   βqi −β = µ + fc + fm , α(q−i + qi ) 1− q−i + qi yielding aggregate quantity sold and retail price Q

fix



φ(µ + fc + fm ) = α(φ − β)

(O. Shy and Z. Wang)

− 1

and P fix =

φ(µ + fm ) + βfc . (φ − β)

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β

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A Model of Two-sided Card Network 10. Equilibrium under fixed per-transaction fees: Stage I (card company)

The card company takes the merchant equilibrium as given and chooses card fees fm and fc to solve 

φ(µ + fc + fm ) max πd = (fm + fc )Q = (fm + fc ) fm ,fc α(φ − β)

− 1

β

,

yielding the card fees rule fcfix =

βµ − fmfix . 1−β

Remark: Notice again the fee ”neutrality” (multiple solutions in which a lower buyer fee fc can linearly substitute for a higher merchant fee fm ) Remark: Again, the equilibrium quantity sold Q pr , retail price P pr , consumer welfare U pr = I − Pcpr Q pr + γ(Q pr )1−β , card company’s profit pr pr Πpr d , merchants’ profit Πm = φπm , and total welfare pr pr W pr = U pr + Πd + Πm are all uniquely determined (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 11. Comparing proportional with fixed per-transaction fees: Main results

The card company earns higher profits when it imposes proportional fees compared with fixed per-transaction fees. Formally, πdpr > πdfix The joint profits of the card company and merchants are the same under proportional fees and fixed per-transaction fees. Formally, fix Πpr m+d = Πm+d Consumer welfare is the same under the two card fees. Formally, Pcpr = Pcfix Q pr = Q fix and hence U pr = U fix Social welfare is the same under the two card fees. Formally, W pr = W fix . Hence, Aggregate merchant profit is lower under proportional card fees fix compared with fixed per-transaction card fees. Formally, Πpr m < Πm Conclusion: Proportional card fees serve as a means of extracting more surplus from merchants without affecting consumer and total welfare. Hence, purely distributive effects! (O. Shy and Z. Wang)

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A Model of Two-sided Card Network 12. More competitive merchants (an increase in φ)

An increase in the number of competing merchants (an increase in φ) would 1. Decrease the card company’s gains from using proportional fees relative to fixed per-transaction fees. Formally, πdpr − πdfix decreases with the number of merchants φ 2. Increase aggregate merchant profit under proportional card fees relative fix to profits per-transaction fees. Formally, Πpr m − Πm increases with the number of merchants φ Conclusion: As φ increases, double market is substituted by only a single-markup collected only by the card company. As φ → ∞, maximum surplus is extracted from either proportional or fixed per-transaction fees

(O. Shy and Z. Wang)

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A Model of Two-sided Card Network 13. More competitive merchants (an increase in φ): Illustration 0.3 Card company and merchants (both fees) 0.25

0.2 Profits

Card company (fixed fees) Card company (proportional fees)

0.15

0.1

Merchants (proportional fees) Merchants (fixed fees)

0.05

0 1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Number of Merchants (O. Shy and Z. Wang)

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Why Do Card Issuers Charge Proportional Fees?

Jan 22, 2009 - In 2007, US card issuers made $42 billion revenue in interchange fees, ... and 10 cents to relevant telecom company, so together merchants pay .... Remark: Notice fee ”neutrality” (multiple solutions in which a lower buyer.

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