We know that building your community is of the utmost importance for creators,  so we want to ensure you know about new and improved tools to 1) engage with  your community through comments on your channel, and 2) keep your biggest  fans up-to-date on your newest videos. ​See details below:      __________________________________________________________________________________________________________________________________________   

    Pin any comment from a fan, or  your own​, and promote it to the  top of your feed. This lets you  highlight great engagement from  fans. They also get notified that  their comment has been pinned.  Check it out​. 

    When you comment on your  channel​, your username will  appear under the text with a pop  of color around it so your  viewers can easily tell that the  comment is coming from you. 

  Show some love by giving a  heart to your favorite  comments​. Only you are able  to give hearts to acknowledge  great comments from your  community and it'll also send  your fan a notification to bring  them back to your channel.  These notifications drive 3x  the open rates compared to  other YouTube notifications.  

__________________________________________________________________________________________________________________________________________   

Mark Douglas from  The Key of Awesome​: 

Rob Czar from  Threadbanger​: 

"I like the pinned comment  feature, especially since a lot  of the comments tend to ask  the same questions. With this  feature, we can answer a  question once and our biggest  fans then continue to answer  on our behalf. Makes our job  much easier!" 

"We love the highlighted channel  name! Our audience often  had  trouble finding our real  comments, and now they can  easily  tell  which comments  comes from the real us." 

"Hearting a person’s  comment will no doubt  either make them smile or  sometimes make their  entire day. Now knowing the  power of this tool, we use it  daily :)"  

 

  YouTube offers a number of tools​ to help you shape the tone of your conversations. Keep them  in mind to make it easier and faster to manage your community engagement.    __________________________________________________________________________________________________________________________________________________ 

HOW TO DO IT: 

  Choose moderators to help you  with your channel's comments.  These users will be able to  remove inappropriate comments  and those will be held for you to  review. Find more ​here​. 

Log in to the ​Community   Settings tab​ ​i​n​ the Creator Studio: 

In the ​Moderators​ section, paste  new moderator's channel URLs: 

 

 

 

   

 

 

HOW TO DO IT: 

  You can pre-select certain words  or phrases that you don’t want to  appear in your comments. Just  add them to the block list, and all  comments with these words or  phrases will be held for your  review and approval before being  published. ​Here​ is how.   

Log in to the ​Community Settings tab​ ​i​n ​ the Creator Studio. In the  Blocked words​ section, add keywords that you'd like to block from  comments:   

   

HOW TO DO IT: 

  This beta feature holds potentially  inappropriate comments identified  by our algorithms for review.  Sign-up ​now​ to try it out.  

After receiving the confirmation email, your channel will have the feature  enabled. Then, log in to the ​Community Settings tab​ ​i​n​ the Creator  Studio. In the ​Default settings​ section, select the new option "Hold  potentially inappropriate comments for review". Remember, you’ll only  see this setting if you’ve joined our beta program:   

 

 

   

Fostering a healthy community is important for creators and viewers alike. If  necessary, you can take further action to keep the conversation positive and  productive. ​Consider these options:      __________________________________________________________________________________________________________________________________________ 

 

By clicking the menu at the top right  of every comment on your channel,  you can take any of these actions:   

Remove comments:  Take down any comment and all its replies from your  channel.   

Report users for spam/abuse:  The "Report spam or abuse" link allows you and your  community to report spam or abuse comments left on  videos. If we find that it violates our spam or abuse  policy, we will remove it.    

Hide all comments from a user:   

 

Block a specific user from posting comments on your  videos. If you change your mind, you can remove the user  from the hidden users list in your community settings. 

Coming soon:  In addition to these new community management tools, we've been working hard to improve  enforcement of the Community Guidelines when it comes to comments. Soon we'll be rolling out 

some updates to how we apply strikes that will further help you maintain a positive and engaged  community. ​Stay tuned!                 

           

Subscribers are your biggest fans and critical to your success. These are the  actions you can take to ensure your subscribers know when you’ve released  new videos on your channel. ​See details below:   

 

__________________________________________________________________________________________________________________________________________

 

Ask Viewers to Subscribe &  Use the Subscriptions tab 

Ask Viewers to ‘tap the bell’  to get Notifications 

 

   

  Ask your viewer to “subscribe” to your  channel to see all your new videos in  their Subscriptions feed.  

When viewers “subscribe”, ask them to  also opt in using the notification bell to  receive notifications for your uploads.  

  Subscribers are helpful because they are  typically the first people to see a video, and  provide important initial signals to our  system. Ask viewers to subscribe, explain  the benefits, and upload videos when you  think your viewers are most likely watching  YouTube (check the ​Realtime Report​ in 

  By default, notifications are sent for the  highlights from a channel. To get notifications  for every upload, a viewer must select the bell  icon next to ‘Subscribed’ and select the check  box to ‘Send me all notifications for this  channel.’ On mobile, a viewer can just tap the  bell next to 'Subscribed.' Invite your viewers to 

Analytics to find out more). ​Here's​ ​how fans  can manage their Subscriptions. 

tap the bell to stay up to date in real time with  your new uploads. Learn more ​here​.  

______________________________________________________________________________________________________________________________________ 

GET IN TOUCH...  ● ● ● ● ● ●  

Learn more about how to engage with your community at​ ​Creator Academy​.  Watch new ideas​ ​to promote fan engagement at the Creator Academy Channel.  Find more resources at ​Creator Hub​.  Get support to your questions at the ​Help Center​.  Learn, Create and Connect at one of the ​YouTube Spaces​.  Meet like minded creators at the ​Creator Community​. 

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