JAEN WATER DISTRICT

1

Utility Rules and Regulations

GENERAL POLICY ON WATER SERVICE 1. It is the declared policy of Jaen Water District that all water service connections are to be metered. 2. That no water is to be delivered without charges except for firefighting purposes only. 3. For new connections, the materials and labor required for the service connection installation, including the water meter shall be at the expense of the customer. 4. The district shall maintain the service connection, except the meter as prescribed. 5. The water meter shall be maintained under the following terms and conditions, to wit: a. Within the first FIVE (5) years from installation of the water meter, for natural and normal wear and tear, shall be maintained by the District at its own expense both for labor and materials. b. In case the water meter is stolen the customer is obligated to replace it immediately or else the service will be discontinued. c. I ase of the eter’s a ide tal da age the Distri t at the expense of the customer, if repairable.

a u dertake the repair

ork

d. All pipes a d fi tures e te di g fro the ater eter or l i g e o d the usto er’s meter shall be installed and maintained by the customer. e. The furnishing of free water to the general public at public faucets is a function of local government. Any such government may make application for the installation of such service. All water consumed through a public faucet will be charged for at the lowest rate block or as government class. f. The jurisdiction and responsibility of the district shall end at the water meter and the District will in no case be liable for damages beyond the meter. In case the District files a collection suit to enforce collection of cost of water service due or seek justice and fairness due violations, pilferage, etc. to any court of justice, forum, authority, etc. for administrative or criminal proceedings, payment of fees, charges, recordation, litigation shall at the expense of the customer. Jaen Water District endeavors to: JAEN WATER DISTRICT

2

Utility Rules and Regulations

1. Provide with diligence and care a safe, adequate, reliable and economically viable water service, which is within the reach of the poorest of the poor, at TWENTY-FOUR (24) HOURS a day at 100% service coverage possible. 2. Communicate with all registered customers any and all new and changes of the Distri t’s operatio al poli ies a d pra ti es a d sa e shall e ade effe ti e a d enforceable after THIRTY (30) DAYS from dissemination. 3. Present to the water-consuming public all projects financed by loans and through a pu li heari g a adjust e t of Distri t ater rates for the pu li ’s o sultatio , information and knowledge. 4. Be vigilant in monitoring, inspecting, apprehension and prosecution of violators, perpetrators and pilferers against the District rules, regulations, policies, practices, the Provincial Water Utilities Act of 1973, Water Crisis Act of 1995, Water Code and other water laws.

APPLICATION FOR SERVICE Any person, firm or office interested of having water supply service shall file an accomplished Application for Service form signed by: a. Applicant if he is the property owner. b. Applicant and property owner as co-maker if applicant is a tenant. After field inspection of the premises applied for and the District found out that water supply and pipeline are available or can accommodate such service application and after all necessary fees and charges are paid for by the applicant or his designated agent, a Contract for Water Service shall be executed by and between the applicant and the District represented by the General Manager. The Contract for Water Service establishes among others the following, to wit: APPLICANT TO: 1. Guarantee payments of all sums to become due for water service rendered in pursuance of said application until written notification to the District to discontinue or transfer such service. JAEN WATER DISTRICT

3

Utility Rules and Regulations

2. Release District from all responsibility and liability that may be caused by water escaping or flowing from any pipe or appurtenances at any point within said premises serves as well as those arising from service interruptions due to causes beyond District control. 3. Be held responsible for any tampering and damage to water facilities as a result of pilferage or allowing acts in violation of water laws, district rules, regulations, policies and practices, the Provincial Water Utilities Act of 1973 and the Water Crisis Act of 1995. 4. Allow District representative to visit the premises, house or building for the purpose of reading and / or inspecting water meter, condition of water supply pressures in the taps/outlets/faucets, cross-connection, status and quality of alternative water supply, etc. and to allow District to enforce its rules, regulations, policies and practices including the routine disconnection of delinquent accounts and including due acts of pilferage. Jaen Water District reserves the right to disconnect the existing service lines for the following reasons: a. For the prevention of fraudulent use of water. b. For non-payment of two months water bills. c. For repairs. d. For case beyond control. e. For tampering of meter and illegal connection. f. For using magnets. g. For using stick or wire to the meter.

CLASSIFICATION OF SERVICE CONNECTION The general class of connections or customers is dependent on how water is used such as: A. DOMESTIC/RESIDENTIAL CLASS: This is a connection whereby water is purely used for domestic needs such for drinking, washing, cooking, bathing, watering small gardens, washing of private cars, etc. This is the lowest rate block with a factor of 1.0. B. COMMERCIAL CLASS: this class includes all buildings used as placed for conducting business transactions and generating profit. This class has sub classifications, to wit:

JAEN WATER DISTRICT

4

Utility Rules and Regulations

1. Commercial - A: Covered herein are apartments whose owners assume payment of water bills using one central water meter and small establishments, with or without permit to operate legally such as: 1. Sari-sari stores 2. Vulcanizing and repair shops 3. Other premises utilized for selling foods or services including premises used for living quarters. 2. Commercial - B: Business establishments indirectly using water in their day to day operations such as: 1. Photo services 2. Dental and medical clinics 3. Warehouse 4. Gift shops 5. Groceries 6. Offices, including Govt. Banks 7. Drugstore 8. Wholesale and retail store 9. Furniture shops 10. Fish and stalls in public markets with individual water meters 11. Carenderias 3. Commercial - C: Business establishments directly using water in their day to day operations such as: 1. Rest houses 2. Hotels, lodge and the likes 3. Hospitals, whether private or public 4. Cafeterias managed by cooperatives, corporations, etc. 5. Ice cream parlors 6. CHB and concrete products manufacturers 7. Theaters 8. Confectionaries and bakeries 9. Ice plants 10. Beer houses 11. Bars, night clubs and disco pads 12. Restaurants 13. Gasoline stations JAEN WATER DISTRICT

5

Utility Rules and Regulations

14. Bus stations and/or terminals 15. Private schools 16. Boarding houses 17. Billiard halls and other games and entertainment places 18. Any residential user who sells or supplies water to others

WATER RATES Jaen Water District may sell water under schedule of rates and charges as may be determined by the Board of Directors (duly reviewed and prescribed by the Local Water Utilities Administration-LWUA) to any and all water users within the District. The schedule of rates may provide for different categories of use as identified in the previous page.

PREVAILING SCHEDULE OF WATER RATES (As per BOARD RESOLUTION NO. 025 S.2008- LWUA’S confirmation of the new water rate for implementation as approved and adopted in the Public Hearing held last November 10, 2004 at Brgy. Sto. Tomas North, Jaen, Nueva Ecija to wit; Approved Water Rate Effective August, 2008:

RESIDENTIAL RATE as of August 2008

Cubic Meter

1 to 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Bill per Cu. M.

245.00 271.20 297.40 323.60 349.80 376.00 402.20 428.40 454.60 480.80 507.00 534.55 562.10 589.65 617.20 644.75 672.30

Penalty

24.50 27.12 29.74 32.36 34.98 37.60 40.22 42.84 45.46 48.08 50.70 53.46 56.21 58.97 61.72 64.48 67.23

Total

269.50 298.32 327.14 355.96 384.78 413.60 442.42 471.24 500.06 528.88 557.70 588.01 618.31 648.62 678.92 709.23 739.53

Cu Mtr

60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76

Bill per Cu. M.

1,715.00 1,748.20 1,781.40 1,814.60 1,847.80 1,881.00 1,914.20 1,947.40 1,980.60 2,013.80 2,047.00 2,080.20 2,113.40 2,146.60 2,179.80 2,213.00 2,246.20

Penalty

171.50 174.82 178.14 181.46 184.78 188.10 191.42 194.74 198.06 201.38 204.70 208.02 211.34 214.66 217.98 221.30 224.62

Total

1,886.50 1,923.02 1,959.54 1,996.06 2,032.58 2,069.10 2,105.62 2,142.14 2,178.66 2,215.18 2,251.70 2,288.22 2,324.74 2,361.26 2,397.78 2,434.30 2,470.82

JAEN WATER DISTRICT

6

27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59

699.85 727.40 754.95 782.50 811.55 840.60 869.65 898.70 927.75 956.80 985.85 1,014.90 1,043.95 1,073.00 1,104.00 1,135.00 1,166.00 1,197.00 1,228.00 1,259.00 1,290.00 1,321.00 1,352.00 1,383.00 1,416.20 1,449.40 1,482.60 1,515.80 1,549.00 1,582.20 1,615.40 1,648.60 1,681.80

69.99 72.74 75.49 78.25 81.15 84.06 86.96 89.87 92.77 95.68 98.58 101.49 104.40 107.30 110.40 113.50 116.60 119.70 122.80 125.90 129.00 132.10 135.20 138.30 141.62 144.94 148.26 151.58 154.90 158.22 161.54 164.86 168.18

769.84 800.14 830.44 860.75 892.70 924.66 956.61 988.57 1,020.53 1,052.48 1,084.44 1,116.39 1,148.35 1,180.30 1,214.40 1,248.50 1,282.60 1,316.70 1,350.80 1,384.90 1,419.00 1,453.10 1,487.20 1,521.30 1,557.82 1,594.34 1,630.86 1,667.38 1,703.90 1,740.42 1,776.94 1,813.46 1,849.98

77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

2,279.40 2,312.60 2,345.80 2,379.00 2,412.20 2,445.40 2,478.60 2,511.80 2,545.00 2,578.20 2,611.40 2,644.60 2,677.80 2,711.00 2,744.20 2,777.40 2,810.60 2,843.80 2,877.00 2,910.20 2,943.40 2,976.60 3,009.80 3,043.00

227.94 231.26 234.58 237.90 241.22 244.54 247.86 251.18 254.50 257.82 261.14 264.46 267.78 271.10 274.42 277.74 281.06 284.38 287.70 291.02 294.34 297.66 300.98 304.30

Cubic Meter

Commodity Charge

0 to 10 11 to 20 21 to 30 31 to 40 41 to 50 51 up

245.00 26.20 27.55 29.05 31.00 33.20

2,507.34 2,543.86 2,580.38 2,616.90 2,653.42 2,689.94 2,726.46 2,762.98 2,799.50 2,836.02 2,872.54 2,909.06 2,945.58 2,982.10 3,018.62 3,055.14 3,091.66 3,128.18 3,164.70 3,201.22 3,237.74 3,274.26 3,310.78 3,347.30

SEMI-COMMERCIAL RATE as of August 2008

Cubic Meter

1 to 10 11 12 13 14

Bill per Cu. M.

367.50 406.80 446.10 485.40 524.70

Penalty

36.75 40.68 44.61 48.54 52.47

Total

404.25 447.48 490.71 533.94 577.17

Cu Mtr

60 61 62 63 64

Bill per Cu. M.

2,572.00 2,621.80 2,671.60 2,721.40 2,771.20

Penalty

257.20 262.18 267.16 272.14 277.12

Total

2,829.20 2,883.98 2,938.76 2,993.54 3,048.32

JAEN WATER DISTRICT

7

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59

564.00 603.30 642.60 681.90 721.20 760.50 801.80 843.10 884.40 925.70 967.00 1,008.30 1,049.60 1,090.90 1,132.20 1,173.50 1,217.05 1,260.60 1,304.15 1,347.70 1,391.25 1,434.80 1,478.35 1,521.90 1,565.45 1,609.00 1,655.50 1,702.00 1,748.50 1,795.00 1,841.50 1,888.00 1,934.50 1,981.00 2,027.50 2,074.00 2,123.80 2,173.60 2,223.40 2,273.20 2,323.00 2,372.80 2,422.60 2,472.40 2,522.20

56.40 60.33 64.26 68.19 72.12 76.05 80.18 84.31 88.44 92.57 96.70 100.83 104.96 109.09 113.22 117.35 121.71 126.06 130.42 134.77 139.13 143.48 147.84 152.19 156.55 160.90 165.55 170.20 174.85 179.50 184.15 188.80 193.45 198.10 202.75 207.40 212.38 217.36 222.34 227.32 232.30 237.28 242.26 247.24 252.22

620.40 663.63 706.86 750.09 793.32 836.55 881.98 927.41 972.84 1,018.27 1,063.70 1,109.13 1,154.56 1,199.99 1,245.42 1,290.85 1,338.76 1,386.66 1,434.57 1,482.47 1,530.38 1,578.28 1,626.19 1,674.09 1,722.00 1,769.90 1,821.05 1,872.20 1,923.35 1,974.50 2,025.65 2,076.80 2,127.95 2,179.10 2,230.25 2,281.40 2,336.18 2,390.96 2,445.74 2,500.52 2,555.30 2,610.08 2,664.86 2,719.64 2,774.42

65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

2,821.00 2,870.80 2,920.60 2,970.40 3,020.20 3,070.00 3,119.80 3,169.60 3,219.40 3,269.20 3,319.00 3,368.80 3,418.60 3,468.40 3,518.20 3,568.00 3,617.80 3,667.60 3,717.40 3,767.20 3,817.00 3,866.80 3,916.60 3,966.40 4,016.20 4,066.00 4,115.80 4,165.60 4,215.40 4,265.20 4,315.00 4,364.80 4,414.60 4,464.40 4,514.20 4,564.00 Cubic Meter

0 to 10 11 to 20 21 to 30 31 to 40 41 to 50 51 up

282.10 287.08 292.06 297.04 302.02 307.00 311.98 316.96 321.94 326.92 331.90 336.88 341.86 346.84 351.82 356.80 361.78 366.76 371.74 376.72 381.70 386.68 391.66 396.64 401.62 406.60 411.58 416.56 421.54 426.52 431.50 436.48 441.46 446.44 451.42 456.40

3,103.10 3,157.88 3,212.66 3,267.44 3,322.22 3,377.00 3,431.78 3,486.56 3,541.34 3,596.12 3,650.90 3,705.68 3,760.46 3,815.24 3,870.02 3,924.80 3,979.58 4,034.36 4,089.14 4,143.92 4,198.70 4,253.48 4,308.26 4,363.04 4,417.82 4,472.60 4,527.38 4,582.16 4,636.94 4,691.72 4,746.50 4,801.28 4,856.06 4,910.84 4,965.62 5,020.40

Commodity Charge

367.50 39.30 41.30 43.55 46.50 49.80

JAEN WATER DISTRICT

8

COMMERCIAL RATE as of August 2008

Cubic Meter

Bill per Cu. M.

1 to 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

428.75 474.60 520.45 566.30 612.15 658.00 703.85 749.70 795.55 841.40 887.25 935.45 983.65 1,031.85 1,080.05 1,128.25 1,176.45 1,224.65 1,272.85 1,321.05 1,369.25 1,420.05 1,470.85 1,521.65 1,572.45 1,623.25 1,674.05 1,724.85 1,775.65 1,826.45 1,877.25 1,931.50 1,985.75 2,040.00 2,094.25 2,148.50 2,202.75 2,257.00 2,311.25

Penalty

42.88 47.46 52.05 56.63 61.22 65.80 70.39 74.97 79.56 84.14 88.73 93.55 98.37 103.19 108.01 112.83 117.65 122.47 127.29 132.11 136.93 142.01 147.09 152.17 157.25 162.33 167.41 172.49 177.57 182.65 187.73 193.15 198.58 204.00 209.43 214.85 220.28 225.70 231.13

Total

471.63 522.06 572.50 622.93 673.37 723.80 774.24 824.67 875.11 925.54 975.98 1,029.00 1,082.02 1,135.04 1,188.06 1,241.08 1,294.10 1,347.12 1,400.14 1,453.16 1,506.18 1,562.06 1,617.94 1,673.82 1,729.70 1,785.58 1,841.46 1,897.34 1,953.22 2,009.10 2,064.98 2,124.65 2,184.33 2,244.00 2,303.68 2,363.35 2,423.03 2,482.70 2,542.38

Cu Mtr

60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98

Bill per Cu. M.

3,000.75 3,058.85 3,116.95 3,175.05 3,233.15 3,291.25 3,349.35 3,407.45 3,465.55 3,523.65 3,581.75 3,639.85 3,697.95 3,756.05 3,814.15 3,872.25 3,930.35 3,988.45 4,046.55 4,104.65 4,162.75 4,220.85 4,278.95 4,337.05 4,395.15 4,453.25 4,511.35 4,569.45 4,627.55 4,685.65 4,743.75 4,801.85 4,859.95 4,918.05 4,976.15 5,034.25 5,092.35 5,150.45 5,208.55

Penalty

300.08 305.89 311.70 317.51 323.32 329.13 334.94 340.75 346.56 352.37 358.18 363.99 369.80 375.61 381.42 387.23 393.04 398.85 404.66 410.47 416.28 422.09 427.90 433.71 439.52 445.33 451.14 456.95 462.76 468.57 474.38 480.19 486.00 491.81 497.62 503.43 509.24 515.05 520.86

Total

3,300.83 3,364.74 3,428.65 3,492.56 3,556.47 3,620.38 3,684.29 3,748.20 3,812.11 3,876.02 3,939.93 4,003.84 4,067.75 4,131.66 4,195.57 4,259.48 4,323.39 4,387.30 4,451.21 4,515.12 4,579.03 4,642.94 4,706.85 4,770.76 4,834.67 4,898.58 4,962.49 5,026.40 5,090.31 5,154.22 5,218.13 5,282.04 5,345.95 5,409.86 5,473.77 5,537.68 5,601.59 5,665.50 5,729.41

JAEN WATER DISTRICT

9

49 50 51 52 53 54 55 56 57 58 59

2,365.50 2,419.75 2,477.85 2,535.95 2,594.05 2,652.15 2,710.25 2,768.35 2,826.45 2,884.55 2,942.65

236.55 241.98 247.79 253.60 259.41 265.22 271.03 276.84 282.65 288.46 294.27

2,602.05 2,661.73 2,725.64 2,789.55 2,853.46 2,917.37 2,981.28 3,045.19 3,109.10 3,173.01 3,236.92

99 5,266.65 100 5,324.75 Cubic Meter

0 to 10 11 to 20 21 to 30 31 to 40 41 to 50 51 up

526.67 5,793.32 532.48 5,857.23 Commodity Charge

428.75 45.85 48.20 50.80 54.25 58.10

The water rates are reviewed and confirmed by the LWUA which shall be executory and enforceable after the lapse of seven (7) days from posting thereof in a public place in the District, without prejudice to an appeal being taken by a consumer to the National Water Resources Board (NWRB). Water charges begin upon installation of service connection, is commissioned and turned over to the consumer. Water bills are due and payable at the office of Jaen Water District on or before due date. - Consumers/concessionaires with one (1) unpaid bill and current water bill accounts are considered delinquent, and shall be subject to disconnection. -Water service may be disconnected without further notice for two (2) months outstanding account. -A 10% penalty shall be charged to payments after the scheduled due date.

OTHER POLICIES ON SERVICE CONNECTIONS: 1. Generally, if a building is served and is used by both as domestic and commercial the connection may be classified to the higher class. 2. SERVICE CONNECTION FEE: This amount covers the payment for labor and materials in inter-connecting with the tapping point, cutting of ground or road surface, trench excavation, laying of pipe materials, installation of meter stand including the water meter and meter box, backfilling with graded materials and tamping of pipe cover materials. This also includes service rendered to the applicant during the service connection installation, commissioning, or actual operation of installed system and turnover. (Restoration of pavement cover not included).

JAEN WATER DISTRICT

10

Utility Rules and Regulations

The cost of installation of the service connection from the distribution line to the water meter is included in the Plumbing Fees as detailed in the Service Application/Construction Order to be filled-up by the applicant for water service connection. 3. Laying or installation of service connection pipeline from the tapping point to the meter stand and including the water meter and meter box. This cost is included in schedule of Construction Order. 4. Backfilling of trench excavation to cover the pipeline with appropriate or selected materials thus incurring the protection of the pipe from collapsing or injury. The District shall do this portion for insurance from damage. 5. Restoration of road surface or pavement to original. This is the responsibility of the customer as to the cost of materials and labor subject to the satisfaction of the Barangay and the Municipal governments. 6. DISCONTINUANCE OF SERVICE CONNECTION Water Service may be DISCONTINUED without further notice if: 1. The outstanding account or bill is TWO (2) MONTHS. 2. Failure to pay fully the bill and the service fee will cause/result in disconnection at the meter stand. 3. If, the disconnected service applies for reconnection within 1 day from disconnection and will only be reactivated after payment of the following sums, to wit: Request for Service Reconnection •

Padlock

•

Pulled-out meter

•

Pulled-out meter (1yr)

•

Disconnected on Mainline

Full settlement of obligations + Cost of Materials if there is any

50.00 + cost of materials if there are any 150.00 + cost of materials if there are any 300.00 + cost of materials if there are any 500.00 + cost of materials if there are any

JAEN WATER DISTRICT

11

______________________________________________________ Utility Rules and Regulations

OTHER POLICY GUIDELINES & BOARD RESOLUTIONS ON UTILITY RULES & REGULATIONS Board Resolution No. 008-S.2007 THE POLICY OF INSPECTION OF LOCATION FOR NEW CONNECTION APPLICANTS

WHEREAS, the New Connection Cost has been reduced as per Board Resolution No. 004-S.2007 with the “u je t Redu tio of Ne “er i e Co e tio Cost to fulfill the o je ti e of JWD hi h is to rea h the target number of service connections as manifested in the Annual Budget for the year 2007. WHEREAS, the materials was reduced to its principal amount as well as the service fee as pursuance to the said objective. However, the exact cost of new connection cannot be determined since each required materials for each location/site of concessionaires differs in quantity and labor. Thus, appropriate system to obtain the actual cost of new connection should be implemented. NOW THEREFORE, on motion of Dir. Moises G. Eduardo and duly approved by all members present;

BE IT RESOLVED AS IT IS HEREBY RESOLVED that the management assign an inspector to inspect the location/site of each applicants to ascertain the required materials, thus, the exact cost of new connection or installation fee shall be determined. RESOLVED FURTHER that the inspector should issue an inspection slip to inform the applicants and storekeeper of the required materials and installation cost for each applicant.

BOARD RESOLUTION NO. 025 S.2008 APPROVING THE WATER RATES FOR IMPLEMENTATION

WHEREAS, Jaen Water District received LWUA’S confirmation of the new water rate for implementation as approved and adopted in the Public Hearing held last November 10, 2004 at Brgy. Sto. Tomas North, Jaen, Nueva Ecija to wit; Approved Water Rate Effective August, 2008: Minimum Charge:

Commodity Charges

Classification

0 – 10 cu.m.

11 – 20 cu.m

21 – 30 .cu.m.

31 – 40 cu.m.

41 – 50 cu.m.

51 - up cu.m.

Residential

245.00

26.20

27.55

29.05

31.00

33.20

Commercial

367.50

39.30

41.30

43.55

46.50

49.80

WHEREAS, in the course of water rate implementation, the District is required to comply with the procedures set by the Local Water Utilities Administration and submit necessary documents;

NOW THEREFORE, on motion duly made and seconded by all members present.

BE IT RESOLVED AS IT IS HEREBY RESOLVED that Jaen WD approve the new water rate schedule confirmed by the Local Water Utilities Administration for implementation effective August, 2008; RESOLVED FURTHER that the District comply with the required procedures and submit necessary documents relative to the water rate implementation;

JAEN WATER DISTRICT

12

Utility Rules and Regulations

REVISED POLICY ON RE-CONNECTION FOR ONE YEAR AND ABOVE DISCONNECTED WATER SERVICE LINES

As approved by the Board of Directors on May 18, 2015, Jaen Water District is implementing Office Policy No. 001-Series of 2015 as detailed below: Policy Guidelines Disconnected water service lines for one year and above can be reconnected, with the outstanding arrears payable for six (6) months to be included in the monthly water bill; The concessionaire(s) should pay the cost of materials used for reconnection, if there is any, and the prevailing reconnection fee before availment; The above policy guidelines and provisions only apply to one year and above disconnected accounts; The prevailing policy for the rest of the disconnected services still applies until amended thereon;

JAEN WATER DISTRICT

13