No. of Printed Pages : 12

OXE-021 & 022

CERTIFICATE IN TELECENTRE/VILLAGE KNOWLEDGE CENTRE MANAGEMENT (CTVM) Term-End Examination 00 A 6A December, 2014 OXE-021 : TELECENTRE AND COMMUNITY INFORMATICS OXE-022 : PLANNING AND MANAGEMENT OF TELECENTRE

Maximum Marks : 100

Time : 3 hours

Note : (i) Attempt all Sections A, B and C as per the directions given in each section. (ii) Marks for each sections are indicated against it. (iii) Answers should be brief and to the point.

SECTION A

10x2=20

(Choose the Best Answer) (i)

Answer all questions.

(ii) Each question carries 2 marks. 1. How are telecentres called in Sri Lanka ? (a) (b) (c) (d)

Telecentres IT Club Community e-centres Nenasalas

OXE-021 & 022

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P.T.O.

2.

Which of the following Indian companies is setting up telecentres under the Corporate Sourcing Model ? (a)

Godrej

(b)

ITC

(c)

Reliance

(d)

Dabur

3. A social entrepreneur reorganises a social problem and uses entrepreneurial principles to organise, create and manage a business to bring about social change. (a)

True

(b)

False

4. How would you furnish your telecentre ? (a)

Light weight furniture

(b)

Heavy furniture

(c)

Many furniture

(d)

No furniture

5. In telecentre management, a person's soft skills are more important than his technical skills. (a)

True

(b)

False

OXE-021 & 022

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6.

Which among the following is not a capital expense ? (a) Equipment (b) Furniture (c) Salaries (d) Security Deposit

7.

Which of the following is a processing device ? (a) Printer (b) Monitor (c) Motherboard (d) Speaker

8.

Telecentre brings knowledge and technology to urban community only. (a) True (b) False

9. Which among the following is not a function of an information system ? (a) Storing (b) Retrieving (c) Manipulating (d) Application of technology 10. Which among the following is the largest computer ? (a) Laptop (b) Mainframe computer (c) Super computer (d) Personal computer OXE-021 & 022

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P.T.O.

SECTION B (Short Answer Questions)

5x6=30

Attempt any five questions choosing at least two questions from Part I and Part II. (ii) Each question carries 6 marks.

PART I 11. What is Community Development ? 12. Define a telecentre in your own words. 13. What are the five economic lifelines in a rural community ? 14. What do you mean by State level mapping ?

OXE-021 & 022

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PART II 15. What are the basic functions of management ? 16. Describe Internet is your own words. 17. List five qualities of a telecentre manager. 18. Briefly explain your priorities in selecting a location for your telecentre.

OXE-021 & 022

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P.T.O.

SECTION C (Essay Type Questions)

2x25=50

Attempt two questions from this section. Each question carries 25 marks. 19. (a) Define a telecentre participant and identify the various telecentre participants in a community. OR (b) What are the five different types of telecentres ? Explain them with an example. 20. (a) How will you effectively manage the space of your telecentre ? Explain with the help of a diagram. OR (b) Explain six major components of telecentre planning.

OXE-021 & 022

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