SCHOOL OF HEALTH SYSTEMS STUDIES TATA INSTITUTE OF SOCIAL SCIENCES

Presents

CLAIRVOYANCE 2006 8-10th, December 2006

Professional Management in Health Care – Arching For The Zenith”

Tata Institute of Social Sciences P.O.Box No. 8313, V.N. Purav Marg Deonar, Mumbai- 400088 Ph: 022-25563289-96 Extn: 502 E-mail: [email protected] [email protected] Website: www.tiss.edu

It gives us immense pleasure to invite all health and hospital administrators, students and professionals associated with the health sector to CLAIRVOYANCE 2006 “Professional Management in Healthcare: Arching for the Zenith” The management and delivery of healthcare is evolving at a rapid pace. In this highly competitive scenario, it becomes imperative for every professional administrator to keep pace with the latest trends in technology and management of public health and hospital institutions. The shifting paradigm echoes the changing forces from a "doctor driven" market to a "community driven" market. With the pervasive debate on the humane approach and ethics in healthcare as a part of the social responsibility, the ever important question of self sustenance and funding has become important. In this contemporary setting, the theme of CLAIRVOYANCE 2006 echoes the paradigms of how modern and innovative professional management practices, concepts and models can help the healthcare sector realize the National health goals. The seminar will address issues and challenges from the perspective of the public health as well as the institutionalized hospital care. CLAIRVOYANCE 2006 brings together various experts from across the country to come and share their views, experiences and wisdom with us. Student fraternity short listed from all health and hospital administration colleges across India will be contesting for the PRATYANCHA 2006- a paper presentation competition on the session themes. All the sessions are aimed at deepening our insights into the challenging issues facing public health and hospital care industry.

SESSION-THEMES December 8th , 2006 Inaugural session th

December 9 2006 Morning Session: Human Resource Challenges in health care The session is in keeping with the WHO declaration of 2007 as the "Year of the Human Resource" and the transition of the "Human Resource Management" to "Human Capital Management". This session focuses on key human capital issues being faced in public health and hospital management and tries to bring out the practical applications of various human resource models reflecting the trends and challenges in the healthcare industry. Suggested topics • Human resource retention and induction cost in hospitals • Team approach in hospital care • Doctor as an administrator • Medical staff and "practice management" in hospitals • Brain drain • Human resource production patterns in India • Distribution of health manpower in India – challenging issues and solutions • Policy issues related to human resource in health.

Afternoon Session: Information management in health care The session is in keeping with the trend of wired and wireless computerization and networking of information systems and the concomitant data security issues in both the hospital and healthcare industry. This session focuses on ways to improve the efficiency of various components of information systems, within healthcare organizations as well as for public health administration, and to make them more useful for decision making. Suggested topics • Customization of MIS • Regulating data collection • Ensuring quality data • Models to hasten data processing • Training as the instrument for improving efficiency • IT revolution’s role- opportunities & feasibilities • Role of private sector in health surveillance • Models of data dissemination and networking

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December 10 2006 Morning Session: Quality Management in health care With the increasingly informed and empowered consumer, government or other 3rd party regulations and the growing realization of medical tourism, quality assurance has assumed great importance in the healthcare industry. This session takes a look at the ground reality of implementing quality management systems and acquiring worthwhile quality certification in healthcare. Suggested topics • Quality management approach to healthcare • Formulation of quality indicators in hospitals and health care organizations • Process Implementation and Monitoring of quality management systems for efficient and timely hospital and public health care delivery Afternoon Session: Financial management in health care Self sustenance has always been a challenging issue in the health and hospital industry. The last session focuses on the practices and models that contribute to ensuring financial viability of the healthcare organizations and health programmes. Suggested Topics • Support systems for decision making in financial management • Models to ensure financial viability • Cost-effectiveness based approach to health care: pros & cons

• Activity-based costing vs. traditional cost-accounting in health care organizations • Issues of funding of health projects and programmes • Financial viability of hospitals and hospital related projects PRATYANCHA Paper Presentation Competition Papers are invited from interested students, across healthcare and hospital management institutes, under each of the session themes. The Papers will be reviewed by an expert committee and selected papers under each session theme will be called for presentation during the event. The presentations will be adjudged for the CLAIRVOYANCE BEST PAPER AWARD. REGISTRATION FOR CLAIRVOYANCE 2006 Organizational Delegate: Rs. 1250/- (for 3 delegates) Delegate fee for all students: Rs. 200/- Delegate fee for professionals: Rs. 500/Please register by 30th October 2006. Fee inclusive of conference material (Bag, etc) and breakfast, lunch, tea and snacks) Limited accommodation is available at TISS Campus Guest House for Rs. 500/- per head (subject to approval). Accommodation can also be arranged at local hotels on prior request. CALL FOR SPONSORSHIPS Sponsorships are invited from Hospitals, health care organizations (national & international) and related firms such as NGOs, CSR groups, Insurance companies, consultancy groups, government agencies, biomedical companies, medical IT companies and pharmaceutical companies interested in presenting themselves to one of the biggest gatherings of health & hospital administrators and students.

For queries, contact: Faculty coordinator: Mr. Mariappan, Asst. Prof Ph. 09869739984 (email: [email protected]; [email protected]) Student coordinators: Dr. Saloni Sharma Dr. Monika Tandon Dr. Subash Chandra Ghosh Dr. Pankaj Raina.

Ph: Ph: Ph: Ph:

09322204498 09869918815 09224361319 09323838163

8th Dec 2006 to 10th Dec 2006 Tata Institute of Social Sciences P.O.Box No. 8313, V.N. Purav Marg Deonar, Mumbai- 400088 Ph: 022-25563289-96 Extn: 502 E-mail: [email protected] [email protected] www.tiss.edu