Records Access Officers Municipalities are required to designate one or more Records Access Officers (RAO).

List of Records Access Officers for the Town of Hopkinton 

Connor B. Degan, Town Clerk o o o o

General Requests Mailing Address: 18 Main Street, Hopkinton, MA 01748 Email: [email protected] Phone: (508) 497-9710

School Department 





Dr. Cathy MacLeod RAO for General Information o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 417-9360 Kim Pulnick RAO for Personnel Records o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9360 Dr. Karen Zaleski RAO for Student Records o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9850

Department of Public Works 

John Westerling, Director of Public Works o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9740

Town Operations and Land Use Department 

Elaine Lazarus Director of Land Use and Town Operations o Town Manager/Board of Selectmen’s Office, Planning, Permitting, Zoning, Community Preservation o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9701

Finance Department 

Chris Sandini, Finance Director o Assessors, Treasurer/Collector, and General Town Finance o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9705

Police Department 

Ann-Marie Condon o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-3401

Fire Department 

Deputy Fire Chief William Miller o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-2323 Mary Carver o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-2323



Human Resources 

Maria Casey o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9769

Board of Health 

Ed Wirtanen o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9725 Nidia LaRoche o Mailing Address: 18 Main Street, Hopkinton, MA 01748 o Email: [email protected] o Phone: (508) 497-9725



The RAO has a duty to:    

Coordinate the agency's or municipality's response to requests for access to public records; Assist individuals seeking public records in identifying the records requested; Assist the custodian of records in preserving public records; and Prepare guidelines that enable requestors to make informed requests.

Response Time Under the current law, a records custodian must respond to a request for records in writing within 10 calendar days. An RAO must permit inspection or furnish a copy of a requested public record within 10 business days following receipt of the request. RAOs may petition the Supervisor of Records for an extension if they are unable to grant access to the requested public records in this time period.

Fees The Supervisor of Records' Public Access Regulations allowing records custodians to charge 5 cents for black and white paper copies or computer printouts of public records for both single and double-sided sheets was codified and will remain effective with the new law. If a response to a public records request requires more than 4 hours of employee time, an agency RAO may assess a fee of the hourly rate of the lowest paid employee with the skills necessary to search for, compile, segregate, redact or reproduce a requested record. However, the fee shall not exceed $25 an hour. If a response to a public records request requires more than 2 hours of employee time, a municipal RAO may assess a fee of the hourly rate of the lowest paid employee with the skills necessary to search for, compile, segregate, redact or reproduce a requested record. However, the fee shall not exceed $25 an hour, unless approved by the Supervisor of Records. Municipalities with populations of 20,000 people or fewer will be permitted to charge for the first 2 hours of employee time.

Administrative Appeals As of January 1, 2017, if an agency or municipality fails to comply with a requirement of the new law, the requestor may file an appeal with the Supervisor of Records who will then issue a determination on the public status of the records within 10 business days of receipt of the request for an appeal.

Records Access Officers [1-1-2017].pdf

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