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Finding Agile that is Fit For Purpose January 25, 2017

Adam Light [email protected]

@AgileFluency

www.AgileFluency.org

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.

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It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.

Metrics Programs 2

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Improvement Systems Copyright 2015-2017 The Agile Fluency Project

+ The Agile Fluency Model

+ A Team’s Journey + From Assessment to Diagnostic + An Organization’s Journey + Shifting the Conversation Copyright 2015-2017 The Agile Fluency Project

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Fluency Praxis: noun practical application of a theory

Return from an INVESTMENT in learning

Copyright 2015-2017 The Agile Fluency Project

Copyright 2015-2017 The Agile Fluency Project

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Copyright 2016, The Agile Fluency™ Project

Copyright 2016, The Agile Fluency™ Project

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Copyright 2015-2017 The Agile Fluency Project

Copyright 2015-2017 The Agile Fluency Project

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Focus on Value Capabilities: • Team Sees Progress from a Business Perspective • Redirect the Team When Needed

Copyright 2015-2017 The Agile Fluency Project

Team • Learn agile project and work management • Receive coaching and training • Work as a team Organization • Learn to manage teams • Dedicate team members • Co-locate Team • Make Product Owner available to the Team • Address disincentives to team work Copyright 2015-2017 The Agile Fluency Project

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Deliver Value Capabilities: • Ship on Market Cadence • Capture Value Frequently • Reveal Obstructions Early

Copyright 2015-2017 The Agile Fluency Project

Team • Study and practice agile engineering techniques • Open minds to the unusual (e.g.: Shared code ownership, Pair programming, Zero bugs) • Cross-train • •

• •

Copyright 2015-2017 The Agile Fluency Project

Organization Provide time and patience to address technical debt Integrate technical disciplines (e.g. QA + Ops) Embed agile programmers Accept the counter-intuitive

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Optimize Value Capabilities: • Make Excellent Product Decisions • Eliminate Handoffs • Speed Decision Making

Copyright 2015-2017 The Agile Fluency Project

Copyright 2015-2017 The Agile Fluency Project

Team • Remain patient for organization change • Build trust by owning value and delivering consistently • Learn the business and the customer Organization • Incorporate business experts as team members • Create product/market focused teams • Transfer responsibility for plans and budgets to Team • Judge on outcomes, not adherence to plan

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Optimize for Systems Capabilities: • Stimulate Innovation • Optimize Value Stream • Invent New Markets and Organizations Copyright 2015-2017 The Agile Fluency Project

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»Agile is done well in every organization »Teams practice at a level of fluent proficiency that fits their needs Copyright 2015-2017, The Agile Fluency Project

+ The Agile Fluency Model

+ A Team’s Journey + From Assessment to Diagnostic + An Organization’s Journey + Shifting the Conversation Copyright 2015-2017 The Agile Fluency Project

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AGILE FLUENCY PROJECT

»Guided workshop for a team »Understand proficiencies and fluency »Identify systemic issues »Inform organization’s investment Copyright 2015-2017, The Agile Fluency Project

Copyright 2015-2017, The Agile Fluency Project

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Copyright 2015-2017, The Agile Fluency Project

Copyright 2015-2017, The Agile Fluency Project

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Copyright 2015-2017, The Agile Fluency Project

Copyright 2015-2017, The Agile Fluency Project

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Model “Focus on Value” Team Baseline Self-Rating: Approaching “Focus on Value”

Your Team exhibits many of the characteristic behaviors of a “Focus on Value” team but did not rate the Core Metric as 5/Always.

Core Metric: “On a regular cadence, in product reviews or project demos or other formats, the team reports what it’s working on, tells how it’s progressing from a business value perspective, and receives feedback for improving product quality from business representatives.”

Legend

Copyright 2015-2017, The Agile Fluency Project

AGILE FLUENCY PROJECT

»Facilitate valuable conversations »Diagnose with confidence »Provide context to your work »Accommodate any methods and practices (even ones yet to be invented) Copyright 2015-2017, The Agile Fluency Project

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AGILE FLUENCY PROJECT

»Sidestep assessment pitfalls »Answer “where are we?” and “how do we get better?” »Provide insight into cost/value tradeoffs »Create a meaningful roadmap for capability growth Copyright 2015-2017, The Agile Fluency Project

An Organization’s Journey 17

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AGILE FLUENCY PROJECT

Frame the Opportunity

Determine To-Be State

Prepare the Organization to Use the Agile Fluency™ Model

Identify: Capabilities Needed + Proficiencies Required

Assess Current State Conduct Team SelfDiagnostic Review and Clarify Results with Team

Propose Solution

Discuss Implications with Leadership

Implement Solution

Identify Interventions, Plan and Implement

Copyright 2015-2017, The Agile Fluency Project

Calling Your Shot 18

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Practice-Specific Metrics (e.g. Scrum Radar Charts)

Customer Satisfaction Metrics (e.g. Net Promoter Score) Lean Metrics (e.g. Flow, Cycle Time)

Technical Debt Metrics (e.g. SQUALE) Functional/Quality Metrics (e.g. Defect Counts, Support Tickets) Copyright 2015-2017, The Agile Fluency Project

Shifting the Conversation

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+ The Agile Fluency Model

+ A Team’s Journey + From Assessment to Diagnostic + An Organization’s Journey + Shifting the Conversation Copyright 2015-2017 The Agile Fluency Project

- Join the Community - License and Use the Diagnostic - Shift the Conversation ! www.AgileFluency.org Copyright 2015-2017 The Agile Fluency Project

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Opening Gambit -

Co-locate Team. • Make Product Owner available to the Team. • Address disincentives to team work. Organization. Copyright 2015-2017 The Agile Fluency ...

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