Dear Mr Jones I refer to the complaint against the police which you made in your email dated 22 nd October, 2014. 'I am sorry that you have considered it necessary to submit a complaint, and can confirm that it has been formally recorded by the Force's Professional Standards Department in accordance with Section 12 of the Police Reform Act 2002. After careful consideration, I believe that the most effective way for us to address your concerns would be to agree an action plan with you. This would provide a means for you to have a direct input into the way in which the complaint is dealt with, as well as providing us with an opportunity to identify learning opportunities to prevent the same thing happening again. This process is called 'local resolution'. I have passed your complaint to the Chief Information Officer, Police Headquarters, Colwyn Bay for him to appoint a local manager to resolve with you. The nominated manager will be in touch with you in due course. I hope that the nominated manager can work with you to recover your confidence in North Wales Police and resolve the issues that have caused your dissatisfaction. Your consent for this matter to be dealt with by local resolution is not required, however, we will strive to work with you to achieve a resolution that is agreeable to all. I do hope that you are able to work with North Wales Police to resolve this matter to your satisfaction as soon as possible.
www.heddlu-goglel1d-cymru.police .uk
Adran Safonau Proffesiynol Heddlu Gogledd Cymru Glan-y-Don BAE COLWYN LL29 8AW FfOn : 01492805427
www.north-wales.police .uk
ProfeSSional Standards Department North Wales Police Glan-y-Don COLWYN BAY LL29 8AW Tel: 01492805427
2 .. ... .. .. Cont'd
For your information, I enclose a copy of the record of complaint (summary only) . Should you require any more information about complaint handling and Local Resolution you can find useful guidance on the website of the Independent Police Complaints Commission (www.ipcc.gov.uk). Yours sincerely,
Chief Inspector D. ROOME Professional Standards Department
Enc
Restricted
Complaints & Professional Standards
Complaint Cases Case Reference
CO/00374/14
Case Status
Case Recorded
17/11/14
Case Finalised
Live
SUMMARY Complainant
Allegation
Subject
COMPLAINANT(S) Status Title Surname Forenames
Complainant Directly Affected Mr JONES Royston
Gender
Male
Address
Gwynedd
Dob ALLEGATION(S) No
1
Recorded
17/11/14
!yQg Location
Organisational decisions
Result Allegation
Complainant alleges that information concerning him has been released by the police to other persons and has appeared in a public forum - the WalesEye blog which has caused him distress . Complainant has made a Freedom of Information request for the information but has been refused. Complainant believes that as the Police did not ask for the article to be removed from the WalesEye blog, it constitutes approval or collusion by the police. SUBJECT(S) Surname
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