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July, 2015

Water & Sanitation Services Peshawar

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Newsletter Government of Khyber Pakhtunkhwa

INSIDE

Chief Executive Officer’s Message

Introduction

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Organizational Structure

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Partnerships

4

Achievements

5

Figures at a Glance

6

Way Forward

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Map

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A view of night time road washing on main University Road.

It gives me immense pleasure to introduce Water and Sanitation Services Peshawar (WSSP) to the readers. With the escalation in population of the provincial metropolis, there was a dire need to improve the civic services to better cater the needs of its inhabitants. Soon after the establishment of WSSP, one of the gigantic tasks was to immediately deliver, so as to ensure efficient and effective service delivery to the residents at their door step. Now, after nine months of the establishment of WSSP, all the four zonal offices have been made operational with all the managerial team on board and necessary tools and equipment in pipeline. I am thankful to Chief Minister, Provincial Minister for Local Government, Elections and Rural Development and other government functionaries who extended full support to put this newly established company (first of its kind in the country) on the track of success. I would also extend my heartiest commendations to the ‘WSSP Family’ for their tiring and dedicated efforts in achieving the assigned goals in the areas of Solid Waste Management, Sanitation and drinking water supply services of Peshawar city.

Engineer Muhammad Naeem Khan

A group photo of GM Operations Nasir Ghafoor Khan and Zonal Manager with staff of Ring Road.

Introduction The Water and Sanitation Services Peshawar (WSSP) is a newly established urban utility in Peshawar as a public limited company, registered with the Securities and Exchange Commission of Pakistan, (SECP), fully owned by the government of Khyber Pakhtunkhwa, under the companies Ordinance, 1984. It has become the first Water and Sanitation Company in Pakistan to have urban water and sanitation services delivered by ring fenced; fully autonomous, professionally managed and corporate governed utility. The geographical area of WSSP comprises of 45 urban and 22 peri-urban union councils.

The Chief Minister Pervez Khattak is present on the occasion of agreement signing ceremony of WSSP. Speaker Provincial Assembly is also present.

Vision To bring Water and Sanitation Services of Peshawar according to international standards

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Mr. Khalid Masood is chairing the 4th Board of Directors meeting of WSSP.

Organizational Structure: Water and Sanitation Services Peshawar is a company, Governed by Board of Director - BoD, headed by Chief Executive Officer, supported by three General Managers and Chief Financial Officer. Four zonal offices have been established headed by Zonal Managers with a team of Managers and Assistant Managers for efficient delivery of civic services to The Provincial Minister for Local Government, Elections & Rural Development consumers at door step. Mr. Inayat Ullah Khan is inaugurating the handing over of Ring Road to WSSP. The key functions of WSSP are planning, designing, construction and policy matters at the head office where all supporting units including HR, ICT, Media, Procurement, Finance and Projects are working to implement the core objectives of the organization.

Functions: Ensuring clean drinking water supply. Solid waste management with international standards . Efficient drainage systems. Environment friendly disposal of solid waste. Collection, treatment and disposal of waste water. Innovative initiatives eg conversion of waste to energy.

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Member Provincial Assembly Mr. Yaseen Khalil is inaugurating “Cleanliness Campaign in Zone D”.

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Member Provincial Assembly Mr. Arif Yousaf is inspecting Cleanliness Campaign in Nauthia, Zone C.

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Member Provincial Assembly Mr. Shoukat Yousafzai is inaugurating “Cleanliness Campaign in Zone B”.

WSSP Newsletter, July 2015 3

Partnerships The Water and Sanitation Services Peshawar (WSSP) joined hands with Pakistan Engineering Council (PEC) for arranging oneday ‘Job Fair’ for engineers of this region, wherein dozens of international and national companies participated. During the ‘Job Fair’, WSSP displayed its stall and provided every possible opportunity to the young engineers to be oriented about WSSP, its mandate, achievements and road map.

Registrar Iqra University is presenting a shield to CEO of WSSP, Engr. Muhammad Naeem Khan

Speaker Provincial Assembly, Mr. Asad Qasir is being briefed by CEO Engr. Muhammad Naeem Khan.

The Iqra National University organized a two-day “Iqra Youth Development Conference (IYDC)”, with the theme of ‘Marvels of Branding’. WSSP joined hands with Iqra National University for arranging of the IYDC. During the two-day workshop WSSP not only established its stall but also distributed its literature and brouchers among the participants for awareness raising. Apart from the stall, the Chief Executive Officer Engineer Muhammad Naeem Khan briefed the participants about the interventions of WSSP, its achievements and future plans.

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A pilot project of door to door solid waste collection has been initiated in different parts of the city with an aim to evaluate and assess the ground realities for replicating the same in rest of the provincial metropolis. So far, the door to door solid waste collection is highly appreciated by the residents and it’s even convenient for WSSP to maintain streets as ‘waste free’. The vehicles of WSSP reach the target area as per the pre-defined time with an announcement for bringing out the solid waste. The announcement is warmly responded by the residents and the vehicle get filled within no time.

Hajj Draw

A lucky draw was held for sending 04 of its employees for performing Hajj-e-Baitullah. The draw was conducted by Chairman Board of Directors Mr. Khalid Masood and was attended by Chief Executive Officer Engineer Muhammad Naeem Khan, General Manager Operations Nasir Ghafoor Khan and representatives of United Municipal Workers Union. The lucky winners included Mr. Faizullah (Katta Cooly), Mr. Hidayatullah (Supervisor), Mr. Irshad (Tube Well Operator) and Mr. Baroz Khan (Bhashti).

Chairman BoD Mr. Khalid Masood is conducting lucky draw for Hajj

Achievements:

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As a first important step toward improvement of civic services, the WSSP has identified a suitable site for the scientific disposal of solid waste of Peshawar, in Badaber Maryam Zai area for which the land acquisition has been processed on fast track. Provision of customer care services at door step. Regular night-time cleaning of main roads and periodical washing. Door to door solid waste collection on pilot basis. The solid waste collection and disposal has been increased from 58% to 75% within 6 months. Up to 22,000 meter rusted water pipe lines have been replaced till now. WSSP with the collaboration of KPBOIT has floated an advertisement for waste to energy project where several national and international companies have shown interest. Water quality tests are being carried out. Customer baseline door to door survey with the assistance of World Bank conducted for planning of future projects. WSSP Newsletter, July 2015 5

Figures at a Glance Average Solid Waste generation per day = 810 tons Average Solid Waste collection per day = 617 tons

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Total Solid Waste Collected During Cleaning Campaign = 30,726 Tons

Average No. of Complaints per day

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Total Complaints Received = 12,766 Complaints Addressed = 12,513

Total No. of Permanent Waste Dumps Cleaned = 346

Way Forward Solid Waste Management GIS based solid waste management system Implementation of 4Rs strategy i-e Recycle, Re-use, Reduce, and Re-think Introduction of door to door solid waste collection Disposal of environment friendly solid waste such as land filling, composting, waste to energy, Refuse Derived Fuel (RDF) etc. Promotion of biodegradable bags. Water Supply Management Water filtration plants. Water metering at both source and residential level. Installation of Auto Chlorinator at water source level. Effective water resource management by utilizing surface water after treatment. Replacement of existing water supply pipelines from GI pipes to HDPE pipes. Rehabilitation/Construction of overhead tanks. Waste Water Management Construction of waste water treatment plant. Laying of new sewerage lines and introduction of PVC pipes. Prevention of drinking water mixing with sewerage/drainage carrier channels. Removal of encroachments on drains. General Capacity building of staff and internships. IT initiatives using latest technology for real time decision making. Customer baseline survey at door step level for planning future projects. Company standard branding and marking on vehicles and personnel. Environmental Impact Assessment Study of land fill site. Collaboration with civil society organizations. Social mobilization, advocacy and A view of Mechanical Sweeping. behavior change communications.

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Workers are busy in solid waste collection on Phandho Road. ita

WSSP Newsletter, July 2015 7

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C For Complaints & Feed Back HAYATABAD

Zone 091-2245162 Zone 091-2215993 Zone 091-9217135 0311-3999441 C 0311-3999445 A B 0311-3999442

With Compliments: Communications & Media Department, Water and Sanitation Services Peshawar (WSSP), Tel: (92-91) 9217863

UNIVERSITY TOWN Zone 091-9216255 Zone 091-5610022 C 0311-3999440 D 0311-3999443

Editor: Taimur Ahmed Shah, Manager Communications & Media Email: [email protected]k

Local Government Complex, Plot No. 33, Street No. 13, Sector E-8, Phase-VII, Hayatabad, Peshawar. Ph: 091-9217863

Newsletter -

Newsletter. July, 2015 ... WSSP Newsletter, July 2015. 2. Sn e o ... “Cleanliness Campaign in Zone B”. Member ... supporting units including HR, ICT, Media, Procurement, Finance and Projects are working .... Social mobilization, advocacy and.

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