NATIONAL STOCK EXCHANGE OF INDIA LIMITED DEPARTMENT : INVESTOR SERVICES CELL Download Ref.No.: NSE/ISC/27364

Date : August 19, 2014

Circular Ref.No.: 3/2014

To All Members Sub : Mode of sending correspondence to the Exchange As you are aware the Exchange has an online electronic system for filing complaints called NSE’s Investor Centre (NICE). Inorder to resolve complaints faster, the Exchange also has a facility to connect and take up complaints with trading members electronically through ENIT. With a view to further reduce time and enhance convenience in correspondence between trading members and the Exchange, a facility for trading members to respond back to the complaints taken up by the Exchange electronically through ENIT has been provided. This will reduce the time taken in physically sending a response by the trading member thereby also helping the investors receive a response faster. The details of the process to be followed are available in ENIT under the section Investor Services Cell>ISC correspondence. This is an opportunity for trading members to contribute to our Go Green initiative and we urge trading members to make use of this facility for faster communication. For further assistance/clarification, you may contact on 022-26598173 or email to [email protected]. For and on behalf of National Stock Exchange of India Limited

Sharlene Vaz Manager

Telephone No +91-22-26598173

Fax No +91-22-26598191

Email id [email protected]

Regd. Office : Exchange Plaza, Bandra Kurla Complex, Bandra (E), Mumbai – 400 051

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