MEDIA RELEASE Friday, 10 November 2017

SOUTH AUSTRALIA’S BEST IN TOURISM Adelaide Zoo has been awarded the inaugural RAA People’s Choice Tourism Award at the 2017 South Australian Tourism Awards, recognising the finalist who demonstrated a high level of service excellence, as voted by the public. Hahndorf Resort Tourist Park received the prestigious Premier’s Award for Service Excellence, recognising their commitment to delivering an outstanding customer service experience. Five businesses were also inducted into the South Australian Tourism Hall of Fame, having won their respective categories for a consecutive third year: -

Sounds by the River – Festivals and Events Adelaide’s Haunted Horizons – Tour and Transport Operators Calypso Star Charters – Adventure Tourism Griffens Marina Blanchetown – Unique Accommodation The Frames – Self Contained Accommodation

The Awards were announced at a gala dinner on Friday, 10 November at the Adelaide Convention Centre with more than 860 industry representatives in attendance. Recognised as Tourism’s Night of Nights, the Awards celebrate more than 30 category winners who have demonstrated great success and set the benchmarks for best business practice within the industry. This year, an outstanding five first-entrants were crowned best in their categories (see full list attached). In addition, over 40 finalists took home silver and bronze medals, seven of which were first-time entrants, representing the outstanding commitment to tourism within our State. The City of Adelaide – Welcome China Project won the award for International Ready – a new category recognising a tourism business or attraction that delivers outstanding tourism products or service to international visitors, demonstrating an understanding of the international visitor and markets. John Culshaw received the Outstanding Contribution by an Individual award. John is the founder, owner and operator of the Majestic Hotels group. As a volunteer Board Director of the Adelaide Convention Bureau, John has made a significant contribution to the establishment of a Convention Bid Fund and has personally put forward enormous investments to support Adelaide and regional South Australia. For further information contact Emily Sharpe -Hall, Communications Coordinator, South Australian Tourism Industry Council on (08) 8110 0123 or email [email protected].

Samir 'Sam' Hasic was awarded the South Australian Taxi Driver of the Year category – an award which celebrates exceptional customer service and the taxi industry’s significant contribution to South Australia’s tourism industry. Kelsey Reilly was named South Australian Tourism Student of the Year. Kelsey is a student at the University of South Australia and has become engaged in the tourism industry through her international study tours and various volunteer experiences. South Australian Tourism Industry Council (SATIC) Chief Executive Officer, Shaun de Bruyn congratulated all winners, medallists and Hall of Fame inductees. “South Australians should be proud of the world-class experiences we have on offer. This year we received an impressive 174 nominations, therefore receiving a win or medal is a fantastic achievement and represents the passion, innovation and hard work put forward by our tourism industry. “The standards for achieving a Tourism Award win or medal are extremely high, making it a highly regarded accolade and powerful tool to raise brand awareness and enhance reputation and marketing appeal. “As the peak body for South Australia’s tourism industry, SATIC remains committed to working alongside our members and the industry at large, to grow profitability, as well as industry growth opportunities and outcomes, ensuring our tourism industry is second to none,” said Mr de Bruyn. South Australian Minister for Tourism, Leon Bignell thanked the tourism industry for its passion, dedication and commitment to the South Australian visitor economy. “These awards are a celebration of the tourism industry and the hard work our operators put in each day to deliver outstanding service to visitors and locals, who then go on to become ambassadors and advocates for South Australia. “During the last four years the visitor economy in South Australia has increased by 30 per cent to a record $6.3 billion, which is a testament to those putting in the hours and coming up with innovative, new tourism experiences. “The State Government is proud to support tourism operators in South Australia and we have pumped in an extra $70m drive growth and create jobs in the tourism sector. “I wish this year’s winners all the best of luck as they go on to represent our great State at the national awards.” The Awards are judged alongside strict rules and criteria, with most winners going on to represent South Australia at the Qantas Australian Tourism Awards in Perth in February 2018. 2017 South Australian Tourism Awards – WINNERS WINNERS: For further information contact Emily Sharpe -Hall, Communications Coordinator, South Australian Tourism Industry Council on (08) 8110 0123 or email [email protected].

Major Tourist Attractions supported by the City of Adelaide Winner – Adelaide Zoo | Ph: 0417 089 937 Tourist Attractions supported by the Government of South Australia Winner – Calypso Star Charters | Ph: 0408 613 515 Major Festivals and Events supported by the City of Adelaide Winner – Santos Tour Down Under | Ph: 0417 837 896 Festivals and Events supported by the Government of South Australia Hall of Fame & Winner – Sounds by the River | Ph: 0414 857 738 Ecotourism supported by the South Australian Tourism Commission Winner (first-time entrant) – Murray River Walk | Ph: 0418 808 476 Cultural Tourism supported by the South Australian Tourism Industry Council Winner (first-time entrant) – South Australian Museum | Ph: 0475 834 072 Qantas Award for Excellence in Aboriginal and Torres Strait Islander Tourism supported by Qantas Airways Winner – Aboriginal Cultural Tours – South Australia | Ph: 0429 367 121 Specialised Tourism Services supported by the South Australian Tourism Industry Council Winner – Proud Mary | Ph: (08) 8406 4444 Visitor Information Services supported by Port Pirie – Come. See. Change. Winner (first-time entrant) – Clare Valley Wine, Food and Tourism Centre | Ph: 0428 209 384 Business Event Venues supported by Bickford’s Group Winner – Adelaide Hills Convention Centre | Ph: 0409 158 106 Major Tour and Transport Operators supported by the South Australian Tourism Commission Winner – Wrightsair | Ph: 0433 767 727 | (08) 8670 6097 Tour and Transport Operators supported by the South Australian Tourism Industry Council Hall of Fame & Winner – Adelaide’s Haunted Horizons | Ph: 0407 715 866 Adventure Tourism supported by Marree Hotel Hall of Fame & Winner – Calypso Star Charters | Ph: 0408 613 515 Destination Marketing supported by Tourism Australia Winner – Destination Riverland | Ph: 0418 841 552 Tourism Restaurants and Catering Services supported Restaurant & Catering Winner – The Tasting Room – Mayura Station | Ph: 0427 284 775 Tourism Wineries, Distilleries and Breweries supported by the Government of South Australia Winner – Dudley Wines | Ph: 0419 354 938 Caravan and Holiday Parks supported by Caravan & Camping Industry Association of SA Inc Winner – Hahndorf Resort Tourist Park | Ph: 0435 529 149

For further information contact Emily Sharpe -Hall, Communications Coordinator, South Australian Tourism Industry Council on (08) 8110 0123 or email [email protected].

Hosted Accommodation supported by the South Australian Tourism Industry Council Winner – Mulberry Lodge Country Retreat | Ph: 0424 825 965 Unique Accommodation supported by the South Australian Tourism Commission Hall of Fame & Winner – Griffens Marina Blanchetown | Ph: (08) 8540 5250 Self Contained Accommodation supported by the Government of South Australia Hall of Fame & Winner – The Frames | Ph: 0418 848 109 Standard Accommodation supported by Caravan & Camping Industry Association of SA Inc Winner (first-time entrant) – Marree Hotel | Ph: (08) 8675 8344 Deluxe Accommodation supported by Barossa Valley Brewing Winner – Yondah Beach House | Ph: 0417 829 010 Luxury Accommodation supported by the South Australian Tourism Commission Winner – The Playford, MGallery by Sofitel | Ph: (08) 8213 8804 New Tourism Business supported by the Government of South Australia Winner (first-time entrant) – St Hugo | Ph: 0439 814 193 Excellence in Food Tourism supported by the South Australian Tourism Industry Council Winner – Barossa Valley Cheese Company | Ph: 0413 309 918 Outstanding Contribution by an Individual supported by Qantas Airways Winner – John Culshaw | Ph: 0417 899 320 South Australian Tourism Student of the Year supported by Skal International Adelaide Winner – Kelsey Reilly | Ph: 0458 023 757 Tourism Education & Training supported by the South Australian Tourism Industry Council Winner – TAFE SA | Ph: 08 8348 4662 Local Government Award for Tourism supported by Local Government Association of South Australia Winner – Peterborough Tourism – District Council of Peterborough | Ph: 0428 842 803 South Australian Taxi Driver of the Year supported by Taxi Council South Australia Winner – Samir 'Sam' Hasic | Ph: 0411 745 017 International Ready supported by the Australian Tourism Export Council Winner – City of Adelaide – Welcome China Project | Ph: (08) 8203 7779 Premier’s Award for Service Excellence supported by the Government of South Australia Winner – Hahndorf Resort Tourist Park | Ph: 0435 529 149 RAA People's Choice Tourism Award supported by RAA Winner – Adelaide Zoo | Ph: 0417 089 937 For the full list of state-wide winners, please click here An online MEDIA KIT is available at: http://bit.ly/2z7h8Oo For further information contact Emily Sharpe -Hall, Communications Coordinator, South Australian Tourism Industry Council on (08) 8110 0123 or email [email protected].

media release - SATIC

Nov 10, 2017 - achievement and represents the passion, innovation and hard work put forward ... pumped in an extra $70m drive growth and create jobs in the ...

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