Link e- Helpdesk : Powerful Web based Helpdesk Software Link e-Helpdesk is a web based HelpIT SUPPORT SOLUTIONS

desk software enabling businesses to

24 HOUR SUPPORT OPTION

support their clientele effortlessly and

ON SITE WITHIN 2 HOURS

efficiently.

MINIMAL DOWN TIME

The system enables the business to

CERTIFIED CONSULTANTS

provide support to all their clients with the required attention and thus satisfy their clients need with minimal utilization of resources.

Struggling with Client Support? Here’s the Solution Link e-Helpdesk is a fully automated, 100% web based help desk software solution. It was designed to keep your company organized and enhance the communication between you and your customers. It runs equally well on the Internet or your Intranet web server. There is no need for software to be installed individually for your customers or technicians. Everyone uses their own web browser

IT solutions that work for your

NEW IDEAS, WEALTH OF BUSINESS KNOWLEDGE, CERTIFIED

business CONSULTANTS

This system helps the business to manage their resource efficiently.

Link e- Helpdesk

Some Basic Fu nctionality Customer Benefits: Easy web based interface makes new submissions quick. Just use existing web browser to add or modify a call. ♦ Assigns a unique reference number to each call. ♦ Automates Email notification of call progress. ♦ After creating the account, clients can log in at any time, to add, check the status, or update their call. ♦

Company Benefits: ♦ ♦ ♦

♦ ♦ ♦

www.LinkTechnologies.com.au

Increases customer satisfaction. Is very cost effective. Its low price per feature is extremely competitive. Nearly immediate return on investment. Your hard earned customers stay happy and you'll gain more of them as the word travels about your great customer service! It keeps your business organized. All calls are logged in and worked on, from one location. It saves time by automating the email progress. No copy and pasting needed. Fast installation. Low web server hardware requirements.