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Installing Linux printer for myPrint

UNCONTROLLED DOCUMENT WHEN PRINTED Prin te d ve r si on s o f th i s d ocu m en t m ay n ot b e th e l at e st v er s ion , p l ea s e ch e ck to en su r e th at y ou h a v e th e l at e st cop y . Document Author:

Rob Jacobs

Issue Date

2014-12-11

Version:

V2.7R1

Document Reference:

KCDOC0001063

Customer Driven Innovation

Copyright

Copyright  2014 Ricoh. No part of this document may be reproduced stored or transmitted in any form without the prior written permission of Ricoh Netherlands BV. Except as otherwise stated herein, nothing contained in this document, or in further documents referenced herein, is to be construed as authority for varying the terms of any agreement or any individual contract generated under any agreement. All product names or product illustrations, including desktop images, used in this document are trademarks, registered trademarks or the property of their respective companies. They are used throughout this document in an informational or editorial fashion only. Ricoh Netherlands does not grant or intend to grant hereby any right to such trademarks or property to any third parties. The use of any trade name or website is not intended to convey endorsement or any other affiliation with Ricoh products. Although best efforts were made to prepare this document, Ricoh Netherlands makes no representation or warranties of any kind with regards to the completeness or accuracy of the contents and accepts no liability of any kind including but not limited to performance, merchantability, fitness for any particular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this document. Ricoh Netherlands BV Magistratenlaan 2 5223 MD ’s-Hertogenbosch The Netherlands

Name: Installing Linux printer for myPrint Classification: Public

Knowledge Center Development & Architecture

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 2 of 8

Document History Date

Author

Description

Version

2014-05-14

Rob Jacobs

First release

V2.7R0

2014-05-14

Hans Schoenmakers

Some cleaning up

V2.7R1

Glossary Acronym

Description

CUPS

Common Unix Printing System is a printing system developed by Apple. CUPS is used on Mac OS X, Linux and Unix-like systems to print documents and images to a printer. CUPS is open source software

Table of Contents Glossary.......................................................................................................................... 3 1

Introduction ............................................................................................................ 4 1.1 1.2

Tested Linux Operating systems..................................................................................4 CUPS .............................................................................................................................4

2

Download your personalised myPrint PPD........................................................... 5

3

Adding the myPrint printer ................................................................................... 6

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 3 of 8

1 Introduction This document describes how to install using the personalised myPrint PPD on a Linux distribution using the CUPS printing system.

1.1 Tested Linux Operating systems Following Linux operating systems are tested: • •

Fedora 20 Ubuntu 14.04 LTS

1.2 CUPS “CUPS (formerly an acronym for Common Unix Printing System) is a modular printing system for Linux computer operating systems which allows a Linux computer to install printers and send print jobs to remote systems” (Wikipedia). CUPS consists of a print spooler and scheduler, a filter system that converts the print data to a format that the printer will understand, and a backend system that sends this data to the print device. CUPS uses the Internet Printing Protocol (IPP) as the basis for managing print jobs and queues. A user can install a printer by using the PostScript Printer Description (PPD) file downloadable from the myPrint web portal after login. This myPrint PPD is personalised with the myPrint users corresponding unique myPrint ID. A mechanism used by myPrint to recognise the correct myPrint print job owner. Remark: It is possible to request a new unique myPrint ID. In this case you need to download the new myPrint PPD from the myPrint web portal holding the new requested unique myPrint ID. Print jobs printed using the old Linux myPrint printer is flushed on the myPrint server due to a non-existing myPrint ID. This behaviour is as designed.

1.3 Linux printing not always guaranteed Ricoh myPrint is using IPP printing running on a Windows Server platform. Unfortunately Microsoft only implemented the experimental IPP/1.0 and it did not implement that completely correct. This may result in a print error. The IPP daemon running on the Windows server does update the job completion correctly. This may result in a printer error on the Linux side stating “Processing – Waiting for job to complete”. However, usually the print jobs are printed and arrive correctly in myPrint. This problem has been addressed at www.cups.org. Unfortunately www.cups.org cannot solve this problem due to the fact that Linux distros like Ubuntu use CUPS with third party patches. The only way to solve this problem is to ask the Linux distributor to change how the printer-statemessage at the end of the job is updated. See the complete conversation at https://www.cups.org/str.php?L4441P-sC010EoQ

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 4 of 8

2 Download your personalised myPrint PPD Step 1.1 Login to the myPrint Portal with your browser

Step 1.2 Select •

Install Printer

•

Download printer driver

Click “OK” The personalised myPrint_PS.ppd will be saved in your download folder

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 5 of 8

3 Adding the myPrint printer Step 2.1 Before installing the myPrint printer you need to know its internet address. This address is composed of four parts. Format: http(s)://WEBSITE/printers/PRINTERNAME/.printer WEBSITE and PRINTERNAME are variable and depend on your myPrint website. When in doubt, ask your myPrint administrator for the values of these variables.

Step 2.2 Goto “localhost:631” in your web browser Select •

Adding printers and classes

•

Add printer

Remark: If asked, login with an account with administration privileges

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 6 of 8

Step 2.3

Select Internet Printing Protocol HTTP or HTTPS Click “Continue”

Step 2.4 Type the printer’s Internet Address in the connection box Click “Continue”

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 7 of 8

Step 2.5 Type •

Name

•

Description (option)

•

Location (option)

Click “Continue”

Step 2.6 Select •

Browse

•

downloaded myPrint_PS.pp d

•

Open

Click “Add Printer”

Step 2.7 The myPrint printer is installed. You don’t need to configure the printer options. They are already set in the downloaded myPrint_PS.ppd file.

Name: Installing Linux printer for myPrint Classification: Public

Release Date: 2014-12-11 Owner: Development & Architecture

V2.7R1 Page 8 of 8