Human Resources Office Dalia Bldg. 2nd Floor, Bashir El Kassar Street, Verdun Area, next to Arab Bank P.O. Box 114/5055 Postal Code 1108-2010 Beirut, Lebanon Tel: +961-1-813308/9 www.icarda.org

Network Technician in Rabat National Recruited Staff

Reports to: IT Manager Location: Rabat, Morocco

Closing date: 22 October 2014

Main purpose of the position The Network Technician analyzes computer- and network-related problems reported by end-users, diagnoses the most effective method to resolve the problem and implements the solution; installs, maintains, and troubleshoots the Local Area Network (LAN), Wide Area Network (WAN), data communications, servers/storage and all peripheral equipment.

About ICARDA The International Center for Agricultural Research in the Dry Areas (ICARDA) is an international autonomous, non-profit, research organization temporarily based in Beirut, Lebanon supported by the Consultative Group on International Agricultural Research (CGIAR). ICARDA is committed to the improvement of livelihoods of the resource-poor in dry areas by enhancing food security and alleviating poverty through agricultural research, and the equitable use of natural resources. For more details: www.icarda.org

Main responsibilities     

Identifies, troubleshoots and resolves hardware-, software- and networkrelated problems encountered by end-users of the ICARDA office, the Internet, PCs and Laptops and new computer technology. Configures and installs Windows workstations systems in response to the demands of a network design. Adheres to ICARDA ITU Service Level Agreement and standards for clients. Trains end-users on the use and features of the standard ICARDA operating systems and applications on the various platforms. Under supervision performs primary network system administration on network and peripheral equipment as needed.

Education, qualifications and experience      

Bachelor degree in Computer Science, IT, or related field. Microsoft Office Specialist certified and or CISCO or HP (CCNA /HP Networking certification ) or similar certification English language certification Minimum 3 years experience preferably with an international background Experience of end user support on Local Area Networks ,Wide Area Networks, Cloud computing with networking technologies Mastery of desktop operating systems and various software applications.

IEA # 437

Human Resources Office Dalia Bldg. 2nd Floor, Bashir El Kassar Street, Verdun Area, next to Arab Bank P.O. Box 114/5055 Postal Code 1108-2010 Beirut, Lebanon Tel: +961-1-813308/9 www.icarda.org

Terms of appointment, salary and benefits The initial contract will be for 3 years, of which the first year will be probationary period. Subsequent employment is decided based on the merit and productivity of the staff member, and continued need for the position.

How to apply Please apply online at www.icarda.org/iea/ by 22 October 2014 We are an equal opportunity employer and encourage applications from women. Applications will be acknowledged, but only shortlisted candidates will be contacted.

IEA # 437