Saint Andrew’s Refugee Services, Cairo Vacancy: Psychosocial (PS) Groups and Activities Coordinator Founded in 1979, St Andrew’s Refugee Services (StARS) is a refugee service provider in central Cairo that works to enhance the quality of life for refugees and vulnerable migrants through four programs: education, legal, community outreach, and psychosocial services. We provide high-quality services meeting the unaddressed needs of refugees, and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make rights recognition a reality. StARS’ Vision is a safe, inclusive and supportive environment for refugees in which they can exercise their rights, pursue their aspirations, and live in dignity. StARS’ Mission is to enhance the quality of life of refugees in Egypt and make their rights a reality through client-centered programs. We serve people from many places, including Ethiopia, Iraq, Sudan, South Sudan, Somalia, Eritrea, and Syria. To learn more please visit www.stars-egypt.org. Project Description: Psychosocial Services StARS’ Psychosocial Services (PS) assists refugees who are in need of support with medical, mental health or social needs, such as shelter, security, community support, education, and general well-being and integration in Cairo. StARS PS department, through eight different programs, provides individual psychosocial support to adults and families; individual psychosocial support to unaccompanied children and youth (UCY); and runs an intensive education and psychosocial program for UCY. Alongside with individual support we develop group activities where people can find additional or specific support, activities include peer-support groups, information and awareness sessions, sports and other activities to promote socialization and the psychosocial well-being of refugee populations in Cairo. Role Under the supervision of the Psychosocial Services (PS) Director and Deputy Director of Psychosocial Services for Unaccompanied Children and Youth, the PS Groups and Activities Coordinator is responsible for managing the implementation of quality group activities in response to needs of StARS clients and refugee communities. This includes developing effective programming and providing training, guidance, and supervision to a team of five refugee psychosocial workers, two trainee psychosocial workers and five youth assistants, so as to ensure effective delivery of comprehensive psychosocial groups and activities. The PS Groups and Activities Coordinator is involved in identifying needs together with Groups Psychosocial workers, the communities and StARS PS Programs, developing relevant psychosocial group and information sessions, facilitating sessions, identifying and providing support to volunteers and external facilitators and managing the logistics of group activities. Responsibilities Staff and supervision To recruit, train, supervise, and support five refugee psychosocial workers, two trainee psychosocial workers and five youth assistants, ensuring that the program operates effectively and efficiently and provides comprehensive and fair assistance to clients. To support and supervise other PS staff (across programs) in the development and delivery of any PS related groups or activities. To organize and facilitate weekly team meetings and regular supervision sessions with Groups psychosocial workers. To appraise and provide feedback and guidance to Psychosocial workers, focusing on the development
of their skills, and set up/access training to meet the identified needs of the team. To work on team building and cooperation between Psychosocial workers and with all PS staff in collaboration with the PS Director, PS Deputy Directors and PS program coordinators. To support psychosocial workers in adopting and maintaining adequate self-care strategies. To ensure that all staff members carry out tasks in accordance with StARS policies and procedures.
Design, Implementation and Coordination of Psychosocial (PS) Group activities To work in co-operation with the Adult and Family Psychosocial Program (AFP) and Unaccompanied Children and Youth (UCY) Psychosocial Program and other StARS’ departments to create activities that creatively respond to the psychosocial needs identified in different refugee groups and communities, and that contribute to build self-reliance and develop coping skills among refugee participants. To coordinate, design and facilitate workshops, information sessions, support groups and recreational activities for adults, families and children from different refugee communities; activities tailored to the needs of unaccompanied refugee children and youth; activities for staff; other activities as necessary. To design and facilitate groups and activities that meet the needs of staff and teams at StARS.
To design thorough session outlines and workshop curriculums as necessary, and develop documentation of groups and activities, to be used by Psychosocial workers across programs and/or volunteers. To plan, overview and supervise the implementation of all psychosocial groups and activities at StARS. Networking, Inter-agency and Advocacy To create and maintain cooperative relationships with refugee service providers, community-based organisations and religious groups that work with refugees to identify and respond to gaps, improve service provision and increase awareness and response to psychosocial issues of refugee populations. To maintain an in-depth understanding of local, regional, and global trends in refugee displacement and work to ensure that psychosocial services benefit from the best practices of other agencies engaged in similar programming. To promote awareness of refugee protection issues throughout StARS and with external audiences both at the local and international level in coordination with StARS management. Coordination with communities In close coordination with Groups psychosocial workers, the outreach staff and other relevant StARS staff, to maintain communication with refugee community groups for the purpose of implementing psychosocial group activities that are relevant for the communities. To follow-up on activities related requests made by refugee communities. To develop activities in response to new trends and community needs, including support groups, information sessions and other community meetings. Programming To adjust programming in order to guarantee relevant activities are developed for StARS’ clients, students and refugee communities. To implement and revise a work plan for the Groups and Activities Psychosocial Program in coordination with the Director of PS and Deputy Directors of PS. To develop and revise monitoring and evaluation mechanisms, working with the PS Director and StARS’ PM&E Officer. To support the PS Program Director and Deputy Directors of PS in development and implementation of psychosocial policies and procedures. To contribute to continuing training for StARS staff and other partner organizations in cooperation with the PS Director, Deputy Directors of PS and other StARS programs and partners as needed.
Administration To attend staff meetings, management meetings, and other internal meetings as appropriate. To provide monthly and quarterly statistics and reports relating to the activity of the program. To make sure that accurate record of groups and workshops attendance is kept. To manage budgets for the PS Groups and Activities team expenses, reporting to the PS Director. To assist StARS’ management team in writing project proposals and fundraising applications. Qualifications & Experience The ideal candidate will be energetic, with knowledge and understanding of refugee populations. She or he will have demonstrated a firm commitment to rights and refugee issues, and to gender equality. English being the official language of StARS’ office, the Groups and Activities Coordinator must be fluent in both oral and written English. Arabic or a relevant language spoken by refugee populations in Cairo (e.g. Somali, Amharic, Oromo, Tigrinya) is an advantage. A Bachelor’s degree in psychology or social work, or other related field. Extensive work experience in a related field will also be considered. A minimum of two years experience working in human rights and/or with refugees or migrants. Experience in the provision of psychosocial services, and the delivery of groups / workshops. Program management experience including recruitment, training, supervision, staff evaluation and feedback, results tracking, and reporting. An ability to lead and motivate team members and to cooperate with peers and supervisors. An ability to communicate effectively, using diplomacy and assertiveness; the ability to confront and discuss sensitive issues with respect and care. Ability to think creatively, solve problems and work well independently as well as in groups. An understanding of the impact of different cultural factors on professional work and an ability to work in a multi-cultural team. Able to prioritize work, multi-task, and meet deadlines. Maturity and discretion, able to work with, and maintain confidential information. Working hours: 40 hours per week, from 9:00am-5:00pm (equivalent schedule between 8am and 6pm may be set, with the agreement of the PS Director, in accordance with the needs of the program) from Sunday to Thursday. Longer hours, evening and weekend work are sometimes necessary. Work will be conducted both in StARS premises and also in refugee communities and centers. Salary: 8,850 EGP/month, rising to 9,350 EGP/month at the completion of the probationary period (plus 175 EGP/month medical allowance, and 50 EGP/month pension contribution). Closing date for applications: 26 March 2018 Applications will be reviewed on a rolling basis. Starting date: 1 April 2018. To apply: Send Motivation Letter and CV to
[email protected] using the subject line “PS Groups and Activities Coordinator Application”, by 26 March 2018. Please note, only shortlisted candidates will be contacted.