TONLE SAP POVERTY REDUCTION AND SMALLHOLDER DEVELOPMENT PROJECT (TSSD)

Grant Completion Report GOVERNMENT OF FINLAND GRANT (G 0191 - CAM)

NCDDS/MPTC 3/19/2015

TSSD

GCR - Government of Finland Grant

TABLE OF CONTENTS

I.

PROJECT DESCRIPTION .............................................................................................................. 1 A.

Project background ..................................................................................................................... 1

B.

Project outline.............................................................................................................................. 1

C.

Institutional framework, project management and coordination ................................................. 2

D.

Review of project design and changes during implementation ................................................... 2

E.

Project Financing and Disbursement .......................................................................................... 4

II.

EVALUATION OF DESIGN ............................................................................................................. 5 A.

Relevance of Design and Formulation ........................................................................................ 5

B.

Project Outputs............................................................................................................................ 5

C.

Project Costs ............................................................................................................................... 5

D.

Disbursements ............................................................................................................................ 5

E.

Project Schedule ......................................................................................................................... 5

F.

Implementation Arrangements .................................................................................................... 5

G.

Conditions and Covenants .......................................................................................................... 6

H.

Related Technical Assistance ..................................................................................................... 6

III.

ACHIEVEMENT OF OUTPUTS .................................................................................................. 6

A.

Mobile Commune Access Program ............................................................................................ 6

B.

Support for existing Communications and Extension Centres .................................................... 7

C.

Enhancement of computer skills for commune staff, commune clerks and DST members. ...... 8

IV.

EVALUATION OF PERFORMANCE .......................................................................................... 8

A.

Relevance ................................................................................................................................... 8

B.

Effectiveness in Achieving Outcome ........................................................................................... 9

C.

Efficiency in achieving Outcome and Outputs ............................................................................ 9

D.

Preliminary Assessment of Sustainability ................................................................................. 10

E.

Impact........................................................................................................................................ 11

V.

OVERALL ASSESSMENT AND RECOMMENDATIONS ............................................................. 11 A.

Overall Assessment .................................................................................................................. 11

B.

Lessons ..................................................................................................................................... 11

C.

Recommendations .................................................................................................................... 12

VI.

MAIN LESSONS LEARNED ..................................................................................................... 12

A.

Lessons Learned ....................................................................................................................... 12

B.

Cross cutting and project related lessons learned .................................................................... 13

VII.

RECOMMENDATIONS AND FOLLOW UP ACTIONS ............................................................. 14

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TSSD

GCR - Government of Finland Grant

Appendix 1

Project Organisational Structure

Appendix 2

Government Staff and Advisers

Appendix 3

Results of Review Missions

Appendix 4

Design and Monitoring Framework

Appendix 5

Summary of Disbursement from Finland Grant

Appendix 6

Inventory of equipment procured

Appendix 7

Achievement of Outputs

Appendix 8

Status of Communication and Extension Centres

Appendix 9

Rural ICT training inventories

Appendix 10 Overall Assessment of Performance

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GCR - Government of Finland Grant

ACRONYMS AND ABBREVIATIONS ADB AWPB BMC CAA CEC CEW CC CDF CSO DCU DST EA GDA GDP GoF IA ICT KPC KPT LIG MAFF MPTC NiDA PIC RGC SRP TA ToT TL TSSD TSTD

Asian Development Bank Annual Work Plan and Budget Banteay Meanchey province Commune Administrative Assistant Communications and Extension Centres Commune Extension Worker Commune Council Commune Development Fund Civic Society Organisations Development Coordination Unit District Support Team Executing Agency General Directorate of Agriculture Gross Domestic Product Government of Finland Implementing Agency Information and Communications Technology Kampong Cham province Kampong Thom province Livelihood Improvement Group Ministry of Agriculture, Forestry and Fisheries Ministry of Posts and Telecommunications National Information, Communication and Technology Development Authority Project Implementation Consultants Royal Government of Cambodia Siem Reap province Technical Assistance Training of Trainers Team Leader Tonle Sap Poverty Reduction and Smallholder Development Project Tonle Sap Technology Development and Productivity Enhancement

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TSSD

GCR - Government of Finland Grant

BASIC DATA Tonle Sap Poverty Reduction and Smallholder Development Project Grant No. G 0191 (CAM) Grant Approval:

Grant Effectiveness:

Closing Date:

20 Sept 2010

20 Dec 2010

Plan: 15 Mar 2014 Actual: 31 Dec 2014

Project Financing: GoF RGC Estimated Fund Utilization Total Funding

$ 1.595 million $ 0.082 million $ 1.367 million $ 1. 677million

Overall Project Funding: $ 51,309 million (details in para 17) Project Description: Sector:

Agriculture and Natural Resources (agriculture and rural sector development, fisheries, forestry, livestock and Information Communication Technology (ICT).

Theme (sub-theme):

Economic Growth (knowledge, science and technological capacities)

Location Impact:

Rural and regional (high)

Geographical coverage:

Five provinces: Banteay Meanchey (BMC), Siem Reap (SRP), Kampong Thom (KPT), Kampong Cham (KPC) and Tboung Khmum (TKM)

Intended Beneficiaries:

Livelihood Improvement Group members in target villages Commune Councils, district and provincial teams Communication and Extension Centre Operators MPTC team

Project Outcome:

Agricultural productivity increased and improved access to markets Created in 196 communes in five provinces in Tonle Sap basin.

Project Impact:

Livelihoods of about 630,000 households in five provinces in Tonle Sap basin improved by 2020.

Institutional Framework: Borrower:

Royal Government of Cambodia (RGC)

Executing Agencies:

Ministry of Agriculture, Forestry and Fisheries (MAFF) National Committee on Sub-National Democratic Development Secretariat (NCDDS)

Implementing Agency:

Ministry of Posts and Telecommunications (MPTC)

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TSSD

GCR - Government of Finland Grant

MAP OF PROJECT AREA

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TSSD

I.

GCR - Government of Finland Grant

PROJECT DESCRIPTION

A.

Project background

1. The rationale for the Tonle Sap Poverty Reduction and Smallholder Development (TSSD) Project focuses on the importance of the agricultural sector in the Cambodian economy and of smallholder agricultural production within the Tonle Sap basin. Agriculture continues to contribute around 30 percent of the country’s Gross Domestic Product (GDP) and provides the primary source of employment and income for the vast majority of the rural population who constitute 85 percent of the total population. The role of the agriculture sector in the national economy is embedded in the Royal Government of Cambodia (RGC) Rectangular Strategy that emphasizes: (i) enhancement of the agriculture sector covering improved productivity and diversification of agriculture, land reform, clearing of mines, fisheries and forestry reform; (ii) continued rehabilitation and construction of physical infrastructure; (iii) private sector growth and employment; (iv) capacity building and human resource development. Sustainable agriculture and rural development has been at the core of poverty reduction and economic growth in Cambodia and is in line with the ADB Strategy 2020 that supports inclusive economic growth and environmentally sustainable growth. 2. The Project was preceded by the Tonle Sap Technology Demonstrations for Productivity Enhancement (TSTD) project, which was a Technical Assistance (TA) project of which 78 percent was provided by the Government of Finland (GoF).1 The aim of that TA project was to improve the access of smallholders, marginal farmers and poor households in the Tonle Sap basin to new or improved agricultural practices and technologies through development and demonstration of, and training in, these practices as well as improved access to information through the development of rural Information and Communication Technologies (ICT) facilities. The overall goal was to contribute to improved and diversified household income which would facilitate the implementation of the TSSD Project.

B.

Project outline

3. The aim of the TSSD Project is to contribute to improving the livelihoods of 630,000 households in five provinces2 in Tonle Sap basin by 2020. The outcome of the Project will be increased agricultural productivity and improved access to markets created in 196 communes in five provinces in the Tonle Sap basin through improved rural infrastructure, enhanced agricultural support and rural financial services, increasing diversification of household economic activities, and the creation of on- and off-farm livelihood opportunities. 4. The Project focuses on assisting communities establish livelihood improvement strategies for resource-poor3 farming households with assets that give them the potential to increase their farm based income. The Project benefits include improved agricultural productivity and diversified crop production systems achieved by assisting communities to adopt improved integrated rice-based farming systems. The Project is designed to trigger broad based development with direct participation of beneficiaries in planning and execution of growth and poverty reduction initiatives, and by strengthening agricultural support service functions at commune and district levels.

1

2

3

Total funding for TSTD amounted to USD 3.45 million granted by the GoF (USD 2.7 million), Republic of Korea e-Asia Knowledge Partnership Fund (USD 0.5 million), ADB (USD 0.25 million) and RGC (USD 0.2 million). Banteay Meanchey (BMC), Siem Reap (SRP), Kampong Thom (KPT), Kampong Cham (KPC) and Tboung Khmum (TKM) Households in the Project communes involved in agricultural production with less than 1.0 hectare of usable agricultural land are considered resource poor smallholders 1

TSSD

5.

GCR - Government of Finland Grant

The Project has the following outputs: 

Output 1: Commune Development through Block Grants -



Output 2: Enhanced Environment for Agricultural Productivity and Diversification -



Improved rural infrastructure; Improved capacity of smallholder farmers; Improved commune capacity for project management.

Improved agricultural policy environment; Increased availability and access to quality seeds Increased access to agricultural information and market data (rural ICT)

Output 3: Effective Project Management

6. The rural ICT output (2.3) included activities which were funded from the GoF grant for investment while the ADB Grant was used to support project operational costs. The aim was to make use of ICTs as an aid to more effective distribution and dissemination of information on agricultural technologies and also marketing information to the members of the LIGs to enable them to improve their production levels and gain improved returns for their products. The Grant Completion Report has been prepared for the Finland Grant (Grant 0191-CAM) as this grant was completed in 31 December 2014. The Project Completion Report for the entire project will be prepared in 2018 when all other grants and loan financing will be concluded.

C.

Institutional framework, project management and coordination

7. The Project commenced implementation in April 2010 and will be completed in February 2018. There are two Executing Agencies (EAs) namely the Ministry of Agriculture, Forestry and Fisheries (MAFF) and the National Committee for Democratic Development Secretariat (NCDDS).4 There are three Implementing Agencies (IAs) namely the MAFF General Directorate of Agriculture (GDA), NCDDS and the Ministry of Posts and Telecommunications (MPTC) into which NiDA was merged in July 2014. The implementation of the rural ICT activities were under the responsibility of NiDA/MPTC. 8. Between 2010 and the end of 2014 there were a total of seven joint missions by ADB/IFAD/GoF which are listed below.5 No. 1 2 3 4 5 6

D.

Type of Mission Project Review Mission Special Project Review Mission Project Review Mission Project Review Mission Project Review Mission Mid Term Review

Dates 11/22 July 2011 30 Aug/1 Oct 2012 21 May/14 June 2013 5/19 Feb 2014 3/16 June 2014 18 Nov /11 Dec 2014

Review of project design and changes during implementation

9. The overall Project design was judged relevant at the time of formulation and has continued to remain relevant during implementation.6 The Project is consistent with the Government’s Rectangular Strategy that emphasizes development of the agricultural sector, with a focus on improved productivity and diversification of the private sector, as well as capacity building. The project is also consistent with the ADB’s Country Partnership Strategy

4

A diagram of the Project Organisational Structure is shown in Appendix 1 and a listing of Government counterpart and staff and Advisers is shown in Appendix 2. 5 The findings in respect of the rural ICT activities from each review mission are summarised in Appendix 3. 6 The Design and Monitoring Framework is shown in Appendix 4.

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TSSD

GCR - Government of Finland Grant

(2011 to 2013) and the GoF development policies, which aim to help reduce poverty and promote inclusive growth through an integrated approach to rural development. 10. The rural ICT output was specifically concerned with improving rural communication services and utilizing these to improve agricultural extension delivery mechanisms and dissemination of market information. The rural ICT activities as originally envisioned were to focus on building up the agricultural information services developed through the Agriculture Sector Development Project (ADSP) through further improvement in the access to agricultural information and market data by establishing rural Telecentres.7 NiDA were to work closely with MAFF, NCDDS and the local authorities including the Commune Councils (CCs) to assess business conditions and select the sites. A total of 80 rural Telecentres were to be established, based upon the proven models of the 20 that had been established under TSTD, as well as E-centres and rural ICT projects in other countries in the region. 11. However, in parallel to the TSTD project, there was an implicit assumption made that the rural population of Cambodia was ready for and would provide a viable foundation for rural Telecentres for the provision of information and other services. During the Project Review Missions of 2012 and 2013 there was increasing concern that the Telecentre model, which had been piloted under TSTD, was not appropriate to the rural Cambodian context. 12. In mid-2013 ADB hired two consultants to conduct an assessment of the 20 pilot Telecentres that had been established under TSTD. This assessment identified some important issues, notably (i) the evident lack of use of the Telecentre facilities; (ii) the demonstrated inability or interest of farmers to access and garner useful and learnable information; (iii) the general lack of demand for supply-driven services; (iv) the absence of entrepreneurial/business/technical acumen and skills of the Telecentre operators to promote a market demand for agricultural, rural ICT and general business services in their locale; and (v) the lack of ICT skills to support and maintain the equipment. These findings indicated the need for a reassessment of the strategy for supporting improved rural ICT services to ensure that they were more accessible and relevant to the Project beneficiaries and would support the intended outcome of the Project. 13. NiDA had prepared its own alternative implementation approach for rural ICT which was based upon a form of profit sharing model with the CCs as a part of its sustainability strategy for the Telecentres. The proposed approach was more comprehensive than TSTD but there remained some underlying concerns: (i) the model was still supply driven; (ii) the solution did not address the very low readiness and maturity of the heterogeneous rural sector to adopt the advanced features of the proposed model; (iii) the foreseen difficult in the ability to monitor and govern a profit sharing model with CCs, Telecentre operators and other stakeholders; (iv) the lack of domain knowledge by NiDA to support the agriculture sector and the supporting industries; (v) the lack of demonstrated capacity within NiDA to provide/support rural ICT services and the fact that NiDA had no plan to convert from being a policy making body to becoming a service bureau; and (vi) the sustainability was uncertain after the completion of TSSD funding. 14. Following discussions with all stakeholders an alternative approach was agreed which comprised a series of short term activities alongside a long term strategy for the establishment

7

ASDP was implemented from 2003 to 2009 through two ADB Loans and associated TA support at a total cost of USD 30.7 million. Within the overall program framework of ASDP, a program loan facilitated policy and institutional sector reforms to ensure a favorable environment for market-based agricultural growth and a project loan provided farmers with extension services for delivery of improved knowledge and technology, and support for agro-enterprise development and commercialization.

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TSSD

GCR - Government of Finland Grant

of Rural ICT and Agribusiness Fund (RIAF) which would be funded using the USD 5.75 million that had been allocated originally by the GoF. 15. The short term actions that were identified included the following: (i) the implementation of the Mobile Commune Access (MCA) program under which all 196 Commune Extension Workers (CEWs) were provided with a mobile device (tablet), with internet connectivity, which was pre-loaded with extension materials including a mix of digital brochures and multi-media based content encompassing agriculture, agribusiness and rural ICT to share with farm and non-farming households; (ii) development of a TSSD website to be used as an extension resource centre (utilising previous knowledge base generated by TSTD); (iii) equip CC offices with solar power (where there was no connection to the electricity grid) together with laptop computers, printers and modems to provide internet connectivity where it was available; (iv) provision of computer skills training for commune and district staff; (v) conduct a skills gap assessment and provide refresher training for the existing Telecentre operators; and (vi) raise awareness among stakeholders on the long term actions. 16. The RIAF model had as its objective to encourage private sector and/or Civil Society Organisations (CSOs) to play a more important role in development of the rural sector through establishment of stronger linkages between agribusiness and rural ICT under a “smart subsidy” program. The RIAF was designed to provide a number of challenge packages for bidding by the private sector/CSOs. However, in November 2013 the GoF informed ADB that they would reduce the amount of their grant to USD 1.595 million (equivalent to Euro 1.25 million) and the financing agreement would be extended only to December 2014. As a result it was not possible to pursue the RIAF model and the activities were focussed on the short term actions itemised above.

E.

Project Financing and Disbursement

17. The Rural ICT activities that were supported from the GoF grant were completed in December 2014. The financing plan showing the breakdown of the overall project financing is shown below: Project Financing Plan (USD million) Total

Fund Sources Amount Asian Development Bank

%

30.614

55.3

ADB Loan

3.314

6.1

ADB Grant

27.300

49.2

13.604

24.5

Loan

6.802

12.2

Grant

International Fund for Agricultural Development

6.802

12.2

Government of Finland

1.595

10.3

Royal Government of Cambodia

5.496

9.9

Total

51.309

100.0

18. The GoF funds were disbursed initially through a First Generation Imprest Account (FGIA-A1) that was operated by NiDA/MPTC. In February 2014 during the Project Review Mission it was agreed that most of the implementation responsibilities would be transferred to NCDDS together also with the FGIA for the GoF funds. On 10 June 2014 NCDDS opened the new Imprest Account (FGIA-C3) and the first fund release was received one week later. NCDDS took over the responsibility for all procurement activities whilst MPTC focussed on 4

TSSD

GCR - Government of Finland Grant

the delivery of the computer skills training at district and commune level. The latter activities were funded from the ADB Grant (GO-186 CAM).8

II.

EVALUATION OF DESIGN

A.

Relevance of Design and Formulation

19. The Project design was judged relevant at the time of formulation and has continued to remain relevant so far during implementation. As already noted the Project is consistent with the Government’s Rectangular Strategy, the ADB’s Country Strategy and Programme and Country Partnership Strategy and the GoF development policies. The aim of the project to develop and enhance access to information on improved agricultural technologies for rural households continues to be supportive of these various strategies and is also in line with the needs of the majority of rural farming households. The rural ICT activities that were subsequently supported were well aligned with the policies of the MPTC.

B.

Project Outputs

20. The project has one output relating to rural ICT (Output 2.3) which specifically relates to providing increased access to agricultural information and market data. The means of achieving this output was changed from that stated in the original Project design and have been described in para 14.

C.

Project Costs

21. The GoF initially committed a grant of USD 5.75 million (equivalent) to support the activities under Output 2.3 until March 2014. However, due to modifications made in 2013 to the activities under this output the amount of the grant was reduced to USD 1.59 million (equivalent) and the duration of the Financing Agreement was extended to December 2014.

D.

Disbursements

22. There was minimal disbursement from 2010 to 2012 due to the extended uncertainty regarding the activities to be implemented under the rural ICT output. Most of the disbursement occurred during 2014 when 93 percent of the funds were utilised and 73 of the total disbursement occurred through NCDDS.9

E.

Project Schedule

23. The project commenced implementation in April 2010. During the first two years the Project made little physical progress aside from recruitment of the project staff and the establishment of offices in each target province. In July 2012 the Project Implementation Consultant (PIC) team was mobilised. The implementation of the activities under Rural-ICT occurred from mid-2013 to end of 2014.

F.

Implementation Arrangements

24. The Implementing Agency (IA) for the rural ICT activities was initially NiDA, but from June 2014 there were two IAs, namely MPTC together with NCDDS. MPTC was responsible for computer and ICT awareness training activities whilst NCDDS was responsible for managing and procuring ICT equipment, ICT content development for the MCA program and technical skills training for CEWs. Whilst NiDA was acting as the IA there were 17 counterpart staff deployed nine of whom were deployed at national level and eight were designated as

8 9

The disbursement from the GoF grant and the RGC fund are shown in Appendix 5. An inventory of the equipment which was purchased in shown in Appendix 6.

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TSSD

GCR - Government of Finland Grant

provincial trainers with two assigned to each target province. After the adoption of MPTC as the IA the size of the counterpart team was reduced 10 staff of whom six were designated as provincial trainers. All of these counterpart staff were provided with salary supplementation utilising the ADB grant funds.

G.

Conditions and Covenants

25. The grant/loan agreements for the project includes a total of 32 covenants and most of these are not due for assessment until August 2017. None of these relates specifically to rural ICT activities.

H.

Related Technical Assistance

26. The GoF grant was originally intended to finance supplementary Technical Assistance (TA) through a separate consultant package which was to be recruited by NiDA/MPTC. Following the redesign of the Rural-ICT activities during 2013 this TA package was not pursued and the responsibility for supervision of the activities under MPTC were transferred to the PIC team through the creation of an additional position under with that team. This mechanism for providing technical support was effective and also facilitated good linkages between NCDDS and MPTC for support to the MCA program. 27. ADB recruited two consultants, one international and one national, in mid-2013 to make an assessment of the 20 CECs, formerly known as Telecentres, which had been established under the TSTD project which was co-funded through the previous GoF grant.10 These consultants were also tasked with developing a strategy for continued support to RuralICT by TSSD. The short term activities that were identified which focussed on the MCA program were successful but the concept of the RIAF proved to be too complex and it was beyond the capacity of the IA to implement since it required technical skills in agribusiness that were outside of the mandate of NiDA or MPTC.

III.

ACHIEVEMENT OF OUTPUTS11

28. The planned outputs under the rural ICT output to be financed by the Finland grant were generally successfully achieved. However, the support to the CECs that were established under TSTD was only partly successful and the computer skills training program under MPTC was delayed and had to be carried over to 2015. A detailed description of the achievements is shown below.

A.

Mobile Commune Access Program

29. A total of 273 mobile devices (tablets) were provided to 196 CEWs, 56 District Support Team (DST) members, four Provincial Agricultural Coordinators (PACs), four Provincial Agricultural Marketing and Rural ICT Coordinators (PAMRICTs), four Livelihood Improvement and Marketing Coordinators (LIMCAs), four MPTC trainers and five national team members in MAFF/GDA and NCDDS, These devices were all preloaded with a wide range of agricultural extension information in the form of digitized documents and multi-media content which could be used to show directly to farmers/LIG members. All the tablets were also equipped with internet access so that they could be used for downloading additional material as well as networking and sharing information via social media. In addition all tablets users were provided with power banks, battery operated speakers and additional SD cards. A Wi-Fi router was also

10

The TSTD TA (Grant No. TA 7305 - CAM) was co-financed by the GOF ($ 2.7 million), Republic of Korea e-AKP Fund ($0.5 million) and ADB ($0.25 million). 11 A description of the achievement under each activity is provided in Appendix 7.

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provided for each DFT office to enable the creation of an internet hotspot which wold facilitate internet access for CEWs who work in communes with limited 3G services. 30. Commencing in Q3 2014 there were regular monthly radio programs were launched in each province through contracts signed with local FM radio stations. The programs featured discussions of a range of topics related to the livelihood activities of the LIGs. The programs were hosted by technical members from the Provincial Department of Agriculture (PDA) and listeners were enabled to phone in questions for the presenters during the broadcast. The content of each broadcast was aired again during the month to increase the coverage. 31. There were five technical training courses provided in each province to all CEWs through a contract with a local training organisation (ATSA). The courses included (i) rice production/System of Rice Intensification (SRI); (ii) improved vegetable production techniques; (iii) livestock raising; (iv) aquaculture; and (v) agricultural extension and communication/facilitation skills. The course materials were reviewed by the MAFF/GDA team prior to the conduct of the training. Each training course included a one day exposure visit to sites within the province where practical demonstrations could be provided of the training content. 32. Additional multi media/video materials were produced on ten selected topics through a contract awarded to a local NGO (ACTION IEC). The topics included (i) frog production (tadpole breeding and frog raising); (ii) long bean production; (iii) white sweet corn production; (iv) salad vegetable production; (v) improved chicken raising; (vi) aubergine production; (vii) native chicken raising; (viii) pig feed formulation; (ix) cattle raising (forage fed); (x) cucumber production. The provincial locations for filming the production practices were identified in consultation with MAFF/GDA and the PACs in each province. The completed videos were submitted to MAFF/GDA for review and then were made available for uploading through the Project website.

B.

Support for existing Communications and Extension Centres

33. Out of the 20 CECs that were piloted by the TSTD project there are 14 that were still in operation and only eight within the TSSD target districts. (BMC - 2; SRP - 1; KPT - 4; KPC/TKM - 1).12 The other six CECs have been closed. NCDDS attempted to recruit three Rural Business Planning Advisers to provide advice to the operators of the eight CECs to assist them to develop additional revenue streams that would ensure greater sustainability. However, they were unable to identify any suitably qualified candidates. The PIC team assisted NCDDS in drafting a Letter of Agreement to be signed by the CEC Operator, C/S Chief and the DST Leader which included the payment of monthly financial subsidies to the centre by the respective communes from their Commune Development Funds (CDF) block grant. These Letters of Agreement should be signed in 2015. Long delays were experienced in the transfer of the physical assets of the CECs which had been provided by the TSTD project. Late in 2014 the formed TSTD MAFF Project Director wrote to each PAC requesting them to take over responsibility for the future support for the CECs in their province, so that the equipment provided to the CECs remained under the custody of the PDAs.

12

A description of the current status of the CECs is sown in Appendix 8.

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C.

Enhancement of computer skills for commune staff, commune clerks and DST members.13

34. During 2013/14 the training team from NiDA/MPTC conducted a comprehensive Training Needs Assessment (TNA) of all commune staff and DST members, which indicated that the levels of commuter skills were quite low. A comprehensive set of training materials were developed by the NiDA/MPTC training team and four day training sessions were organised in each province which included hands on practical sessions. 35. In order to increase the scope for rural ICT applications in the target communes NCDDS procured solar panels for the 123 CC offices which did not have a connection to the electricity grid. In addition rural ICT hardware (a laptop, printer and USB modem) was procured for all 196 CC offices together with office desks and chairs for the Commune Administrative Assistants (CAA) and CEWs. 36. The MPTC provided a first round of introductory trainings in each province for the tablets users to enable them to use the devise more effectively. The need for further training was identified and this will be provided in 2015. 37. In 2014 the MPTC training team commenced the second round of computer skills training for the commune staff, commune clerks and DST members. This training was delivered in three stages representing increasing levels of competency in computer skills. These training activities were funded from the ADB Grant since by this time the GoF grant funds had been transferred to NCDDS. During Q4 of 2014 the Level 1 courses were completed in all districts. The Level 2 and 3 courses were deferred to 2015.

IV.

EVALUATION OF PERFORMANCE14

A.

Relevance

38. The relevance of the Project is the extent to which its outputs, outcomes and impact are consistent with the priorities, strategies and policies of the target groups (LIGs), the government (MPTC) and the development partners (GoF and ADB). As mentioned earlier in para 5, the Project design is “Relevant” in being consistent with the Government’s Rectangular Strategy and agricultural and rural-ICT policies, the ADB Country Partnership Strategy, the GoF poverty reduction and inclusive growth focused development policies, and the focus of the majority of the rural population on agriculture for food security and income. This is all consistent with the Project impact and outcome of improved livelihoods through increased agricultural productivity and improved access to markets. 39. Improved access to agricultural information and market data is crucial for rural households to enable them to acquire knowledge on improved agricultural production techniques and available markets. This will ensure that they can maximise the returns from their farming enterprises and achieve improved livelihoods leading to reduced poverty and greater prosperity in the rural areas. The change in approach for the delivery of agricultural extension services, which was adopted by the Project in 2013, involved the use of mobile technologies under the MCA program to facilitate the transfer of knowledge on agricultural techniques to the LIG members, and to improve awareness of marketing opportunities. This approach was highly relevant to the needs of the target beneficiaries of the Project who previously had limited access to this form of information. The use of the CECs was judged as 13

An inventory of all training conducted under both the GoF and ADB grants in support of rural ICT is shown in Appendix 9. 14 The overall assessment of performance is shown in Appendix 10.

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only partly relevant due to their limited success in providing a useful and relevant course of information to the farmers. The computer skills training was rated as highly relevant since it directly contributed to the more effective utilization of the rural ICT equipment which had been provided to the commune offices.

B.

Effectiveness in Achieving Outcome

40. The effectiveness of the Project is the extent to which the outcome has been achieved. The Effectiveness of the grant in contributing to achieve the Outcome is rated as “Effective”. The outcome of the Project is as follows: -

41.

Agricultural productivity increased and improved access to markets increased in 196 communes in four provinces in the Tonle Sap basin.

The overall performance indicators for the Project outcome are as follows: -

By 2017 in participating communes the average yields increased to > 3.5 tons/ha.

-

Diversified farming systems reduce the share of household income from rice by 20 percent.

-

Marketed farm and off-farm products increased by 25 percent.

-

Participation in livelihood activities of the poor/poorest groups, including women and Female Headed Households (FHHs) at least 10 percent higher than their percentage of the population in the target areas.

-

More than 70 percent of the membership of LIGs graduate to become eligible for formal credit services.

42. Output 2.3 has made a significant contribution to the achievement of these outcome targets through the following interventions: -

Technical training for the Commune Extension Workers (CEWs) and the provision of mobile devices to promote greater awareness of new rice varieties and availability of good quality seed, improved rice production technologies, diversification of rice based farming systems and increased marketing of surplus production among LIG members.

-

Establishment of Rural-ICT capabilities in all commune offices to enable better communication and information access for the commune staff and improved ability to monitor the activities of the LIGs.

43. The MCA program was judged to be highly effective since it was very well received by the CEWs and also by the farmers who were members of the LIGs in improving their access to information on improved agricultural technologies. The support for the CECs was judged as less effective as a result of their failure to provide a useful mechanism for the delivery of information to farmers. The computer skills program was judged to be effective although the delivery was seriously delayed and had to be carried over to 2015 after the GoF grant had been closed.

C.

Efficiency in achieving Outcome and Outputs

44. The efficiency is a measure of how economical the Project has been in using its resources to achieve its outputs and other results. The Efficiency of the grant in achieving the Outcome and Outputs is rated as ”Efficient” The Project was able to achieve most of the planned outputs for the rural ICT activities within the overall timeframe and in this sense can be considered as efficient in overall terms. However, a more comprehensive cost-based assessment of efficiency is not feasible since the activities under the rural ICT component made only indirect contributions to the overall Project outputs, outcome and impact. Furthermore, the Project will not complete implementation until February 2018 and only then 9

TSSD

GCR - Government of Finland Grant

can a better assessment be made of the overall achievements and the extent to which these are attributable to the rural ICT activities. However, the MCA program was judged to be efficient in that the mobile devices and other equipment which was supplied were used extensively by the recipients and considerably raised awareness of opportunities for information sharing on line. The support for CECs was judged as less efficient since the plan for providing financial support to the centres did not materialize. The computer skills program was judged as less efficient as a result of the slow progress that was achieved in the delivery of the training program by MPTC. 45. There were some factors which affected the efficient use of resources. The long period of uncertainty regarding the sustainability of the CEC concept and the extended process for the reassessment of the status of the CECs and the development of alternative approaches for revenue generation resulted in long delays before any significant progress could had be achieved. During this long period of delay NiDA maintained its full team of staff who had little engagement with the project aside from the delivery of the computer skills training program which did not commence until late 2013. After the reorganisation of the MPTC team in mid2014 there was a much stronger commitment to the Project and the trainers were able to made significantly better progress. However, delays in the availability of the funds for MPTC resulted in less progress of the training program and caused the deferment of much of this activity to 2015.

D.

Preliminary Assessment of Sustainability

46. The “sustainability” is defined as the likelihood that the benefits (outputs and outcomes) of the Project which should continue and be sustained after the end of the Project. The MCA Program was rated as being likely to be sustainable, whilst the support for CECs and the Skills Training Program were both rated as less likely to be sustainable. 47. The MCA program was judged as likely to be sustainable since it has generated a very considerable momentum amongst the commune and district staff particularly in the use of social media for sharing information and networking. The Project website which has been established and is maintained by MAFF/DCU, and enables access to a wide range of Project documents, newsletters and updates on current activities, continues to provide strong support to the MCA program and there is every indication that this will be sustainable in the longer term as an important resource. Similarly the TSTD website that was established is being maintained and can provide sustainable access to a very wide range of agricultural technical information available for viewing or downloading. The constraint to the MCA Program will be the duration of the functional life of the hardware which has been provided and the opportunities for replacement. However, the trend towards cheaper mobile devices, both smartphones and tablets, which are coming onto the market will mean the replacement costs of the equipment will fall in the long term. 48. The provision of support to the existing CECs has been rated as less likely to be sustainable. There was a failure to resume the financial subsidies which were provided by TSTD until mid-2013 although this does not appear to have been a factor in the closure of some of the CECs. The failure to identify sufficient revenue streams to provide the CECs with additional income to cover their operating expenses together with the comparatively low level of demand for their services from the rural communities have also contributed to their lack of success. The concept of turning over the CECs to the commune as a resource for them to utilise and for the commune to provide the financial subsidy is sound, but whether this will be a sustainable arrangement will be dependent on the CECs showing value for money in terms of the services that are being provided. 10

TSSD

GCR - Government of Finland Grant

49. The computer skills training has also been rated as less likely to be sustainable. The staff that received training will continue to use the knowledge but any continuation of the training activities in the future will be dependent on the availability of funding from external sources. The extent of the pressing need for this type of training become very evident after the rural ICT hardware was provided to the commune and district staff where the level of skills in computer use were overall very low. The current round of training most of which has now been deferred to 2015 will only partially address this deficiency and there will remain a need for further training support in the future.

E. 50.

Impact

The impact of the Project is as follows: -

Livelihoods of about 630,000 households in five provinces in Tonle Sap basin improved by 2020.

51. The impact of the project will to be measured through (i) the reduction in the number of months of food shortages each year that are experienced in the target communes; and (ii) the reduction in the number of households that are classified as ID Poor 2. 52. It is too early to make assess the specific contribution of the rural ICT activities to the achievement of this impact. The parameters which are to be used in its measurement are clearly linked to increased rice productivity and the promotion of improved livelihood opportunities for the resource poor households. The rural ICT activities that have been supported will clearly make indirect contributions to the achievement of these aims through the improved delivery of agricultural extension programs, better flow of market information and enhancement of the CC ability to deliver services to the rural communities.

V.

OVERALL ASSESSMENT AND RECOMMENDATIONS

A.

Overall Assessment

53. The rural ICT activities have been given an overall rating of being successful. The most successful aspect of the activities was undoubtedly the MCA program which was found to be highly relevant, highly effective, efficient and likely to be sustainable. The activities were well received by the CEWs as well as other sub-national staff and facilitated the introduction of much better information sharing within the Project team. The computer skills training program was also successful being rated as highly relevant and effective although less efficient and less likely to be sustainable. The delivery of the training programs were delayed, as a result of difficulties with fund flows, and the duration for their delivery had to be extended into at least mid-2015. The lowest assessment was for the support to the CECs which was rated as only partly relevant, less effective, less efficient and less likely to be sustainable.

B.

Lessons

54. The long delays that were experienced in the implementation of the rural ICT activities mainly resulted from the extended period of uncertainty regarding the most appropriate strategy that should be applied. Institutional capacity and readiness to implement the MCA program was the key to success. 55. During the implementation of the TSTD it had become apparent that the CECs were not fulfilling their intended purpose and that the original concept was perhaps not really relevant to the rural Cambodia context. This could have been recognised earlier and immediate steps taken to make modifications to the approach which could then have been swiftly taken up by the Project. The decision to recruit independent consultants to assess the CECs and design a new rural ICT intervention strategy resulted in further delay. Their 11

TSSD

GCR - Government of Finland Grant

recommendations for the MCA program were in line with the proposal made by the PIC team as early as 2012. There was also a delayed recognition of the value in equipping commune offices with basic rural ICT facilities following the model that had been successfully piloted under the Tonle Sap Sustainable Livelihood Project (TSSLP). The RIAF was an alternative approach to provide an opportunity for other stakeholders to propose innovative approaches to the use of ICT to improve service delivery in the rural areas of Cambodia. However, whether it would have provided any significant advances in the strengthening of rural ICT was never tested due to the reduction of grant funds and the limited timeframe.

C.

Recommendations

56. There is little doubt that rural ICT has an important role to play in the future in improving communication of information in the remote areas that are being targeted by the Project. The progress that has been achieved in a relatively short space of time has had an important impact in raising awareness on the use of on-line communications for obtaining and sharing information. This has all been achieved for a relatively small investment representing less than five percent of the overall Project cost yet has the potential to make a substantial and sustainable contribution to enable the achievement of the main outcomes and impact of the Project.

VI.

MAIN LESSONS LEARNED

A.

Lessons Learned

57. The use of mobile technologies for information sharing has proved to be innovative and successful. The concept of static facilities for providing internet access has been rapidly superseded by the use of mobile connections using smart phones and other mobile devices to view on-line content. When the Project was designed over six years ago the situation was quite different and internet centres were popular and their services in demand certainly in urban areas. But during the intervening years the landscape changed dramatically with the immense surge in the popularity and use of mobile networks. It took a long time for this fact to be recognised and accepted, and for the Project to respond and adjust the approach that was used, which entailed the move away from the original concept of the static centres. The Project should have adopted a more flexible approach and had a much faster response to the changing situation and this should have included the TSTD project making adjustments to enable a preliminary pilot testing of the use of mobile technologies which could have been integrated into a revised approach for rural ICT under the TSSD Project. 58. The failure to locate all of the CECs in the TSSD target communes resulted in almost half of these being ineligible for further support. Out of the 20 CECs that were established, there were nine that were located outside of the Project target districts/communes. This resulted in only eleven of the CECs being eligible for support through the Project. This was a serious failing which was the result apparently of lack of information being available to the TSTD project on the targeted areas under TSSD Project. 59. The CECs were not provided with appropriate equipment to respond to the main services that were in demand. The CECs were established primarily as centres where farmers could come to obtain information on agricultural technologies and market data. They were not intended to be centres for providing commercial printing and photocopying services, which in many cases were already being provided by other entrepreneurs in the area. The equipment which was provided to each CEC for printing/scanning/photocopying was suitable only for low volume production and its use for printing high volumes inevitably resulted in a very short life for the equipment. If some preliminary market research had been conducted 12

TSSD

GCR - Government of Finland Grant

prior to the establishment of the CECs it should have been possible to better determine the type of equipment which was required for the centres. 60. In order to be sustainable the CECs needed to have activities which generated revenue since only providing information was not viable. During the TSTD project the CECs were being provided with financial subsidies to assist them to cover their operating expenses. Because of the delays in reaching agreement on the mode of payment of the subsidies under the TSSD Project these payments have not resumed and can only be provided to the CECs that are located within the target districts. The CECs should have had more support to develop business plans to guide them in the identification of more services which they could be providing and which would have generated more revenue. There should have been more focus on improving the revenue stream for the centres to cover not only their daily operating costs but also the inevitable need to replace hardware. One area of revenue generation which was not pursued was money transfer and only one of the CECs did establish this facility. A better approach to providing financial support to the CECs would have been through the provision of a block grant to each CEC based upon their Business Plan which defines the investment required. 61. The CECs which were located in more remote areas have proved to be more successful. The services which were being provided to the rural communities were often in competition with other existing service providers. However, this did not occur in the case of the CECs which were located in more remote areas where there were no services available for photocopying, printing, etc., and consequently these CECs experienced a much greater volume of demand and generated more revenue. Thus the centres which were located in the more remote areas did fulfil important existing market demands which indicates that the selection of sites for the CECs should have included a preliminary evaluation of the demand for services. One area that is noteworthy is the use of electricity which has been generated from the solar installations at some of these remotely located CECs to assist local communities with basic services such as mobile phone recharging. 62. The uses of information, extension and training for farmers needs to take account of the way that farmers learn and adopt. There was a lack of attention given to developing a better understanding of the way in which rural farmers access and learn from different sources of information so that they are convinced to adopt a new practice or technology and then continue to successful use it. Only through the acquisition of a better understanding of the process can extension and support systems be designed effectively. Most farmers are not actively seeking out information and the expectation that they would readily respond to the opportunity provided by the CECs was incorrect. Imparting knowledge of improved farming practices requires a mix of different media together with face-to-face support alongside successfully implemented demonstrations where farmers can visually observe and learn from talking to other farmers.

B.

Cross cutting and project related lessons learned

63. Ensuring the timely availability of funds to the IAs is essential to avoid major disruption of the activities. The Project has been badly affected by the delays in the availability of funding and this has affected all of the IAs. Having effective and efficient methods for the replenishment of funds that have been expended is essential for the smooth operation of any project. To a large extent the delays that were experienced under the Project were a reflection of the low implementation capacity of NiDA/MPTC. 64. Good inter-agency cooperation is essential to ensure that implementation proceeds smoothly at sub-national level. The project was complex in that there were two 13

TSSD

GCR - Government of Finland Grant

EAs and three IAs with initially weak lines of communication between each. During implementation considerable efforts were made to improve the level of cooperation between the IAs and the situation did improve. The activities concerned with rural ICT provided important support to the achievement of the outcome of the Project and consequently it was essential that there was good cooperation between NiDA/MPTC and the MAFF/GDA and NCDDS. After the inclusion of NCDDS, the deployment of additional TA resources deployed at both national and sub-national level that the situation improved and the involvement of MPTC the situation improved markedly. 65. NiDA as the original IA was essentially a policy making body and did not have any clear mandate for service provision although this was implied in their role under the Project. The absorption of NiDA into the MPTC largely overcame this weakness in the Project design and the rural ICT activities under their responsibility were implemented more smoothly after the transition. Nevertheless, the initial implementation arrangement of working with NiDA resulted in them proposing engagement in many activities which were in no way connected with the mandate of that organisation. Furthermore, this was done with little interaction with MAFF/GDA and NCDDS.

VII.

RECOMMENDATIONS AND FOLLOW UP ACTIONS

66. The early termination of the GoF grant has meant that there can be only limited support for the continuation of the rural ICT activities under the Project. This is unfortunate given the fact that there is a growing recognition of the need to give much more attention to marketing aspects and that the sharing and dissemination of this type of information is inextricably linked to the use of rural ICT. 67. Because of this there is a need for additional funds to be allocated to ensure some continuing support for rural ICT activities during the remaining life of the Project. This has already occurred through the use of ADB grant funds to enable the completion of the computer skills training program which could not be completed by the end of 2014. The following areas relating to rural ICT should be considered for further support:  Supporting the CECs that are still operating within the target districts by assisting them to develop sound business plans and identify additional revenue streams including an assessment of the service demand in each area that the CECs could provide and the provision of additional equipment to enable them to respond accordingly.  Further strengthening of the rural ICT installations provided to the commune offices including provision of additional hardware and possibility expanding the solar installation capacity to enable recharging facilities for mobile devices.  Examination of the possibility of investing in satellite internet connectivity to overcome the problem of poor 3G coverage within the target communes so that Wi-Fi services can be made available in all commune offices.  To enable the CECs to engage in some revenue generating activities they will need additional capital which could be provided through block grants to the CECs based upon an approved Business Plan.  Development of additional multi-media content in the form of interactive training videos specifically designed for use on the tablets provided to the CEWs which feature particular aspects of production systems rather than being purely promotional videos.  Replacement cost of tablets where necessary to ensure that all CEWs continue to be able to deliver services to the LIGs. 14

TSSD

GCR - Government of Finland Grant

 Delivery of training on the application of rural ICT services to facilitate linkage between LIG producers and both wholesale buyers and retail outlets in urban centres including also the integration of Good Agricultural Practice certified products.  Skills development for sub-national staff on the use of web-based applications to facilitate marketing of agricultural produce. 68. There is ample evidence that the rural ICT activities can continue to make a significant contribution to the Project and the achievement of the outcomes relating to increased agricultural productivity and diversification. In the light of the emerging critical need for more attention to be devoted to marketing then improvement rural ICT will continue to play an essential role.

15

TSSD

GCR - Government of Finland Grant APPENDIX 1

PROJECT ORGANISATIONAL STRUCTURE MAFF/EA MAFF/DCU IA

NCDDS/EA & IA

MPTC IA GDA IA

PDA

Provincial PID (PFT)

District Agriculture Office (DST)

District Administration (DFT)

Technical Advice for production groups/ capacity building for village extension workers production

Commune Councils

Quality Seed Production: Agriculture Stations RSPGs On-farm Demonstrations Pilot testing of policies

Communication & Extension Centers 1239 LIGs (resource poor)

Rural Infrastructure

Direct support Cooperation/coordination Progress reporting

16

TSSD

GCR - Government of Finland Grant APPENDIX 2

LISTING OF GOVERNMENT COUNTERPART STAF AND TECHNICAL ADVISERS No.

Name

Gender

GOVERNMENT COUNTERPART STAFF I. National ICT Development Authority (Mar 2011 - Feb 2014) 1 H.E Chun Vat M 2 H.E Shoung Noy M 3 Mr. Vun Sothun M Ms. Meas Meakra F 4 Mr. Leng Bunny M 5 Mr. Pheak Thearith M Mr. Leng Bunny M 6 Mr. Suy Vanna M 7 Mr. Nin Sobon M Mr. Neang Mao M 8 Mr. Tan Sopheak M Mr. Touch Oudorm M 9 Mr. Mok Khemera M 10 Mr. Sok Songhy M Mr. Sombat Sopagna M 11 Mr. Kong Saret M 12 Mr. Preap Sovannarith M 13 Mr. John Chanthy M 14 Mr. Sek Leng M 15 Mr. Seng Piseth M 16 Mr. San Sivutha M 17 Mr. Yin Chandara M

Position with TSSD

Project Director Project Manager Financial Officer Accountant Procurement Administration Network Engineer Content Development Content Development Master Trainer for KPC Master Trainer for KPC Master Trainer for SRP Master Trainer for SRP Master Trainer for BMC Master Trainer for BMC Master Trainer for KPT Master Trainer for KPT

personmonths

16 36 36 20 16 36 20 16 36 20 16 20 16 20 16 20 16 16 16 36 36 16

II. Ministry of Posts and Telecommunications (Mar - Dec 2014) 18 H.E. Chea Manit M National Project Coordinator 19 Mr. Suy Vanna M Project Manager Ms. Hy Sokuntheary F Accountant and Admistrative Officer 20 Ms. Orn Sophary F Accountant and Admistrative Officer 21 Mr. Pheak Thearith M Senior Trainer/Reporting Officer 22 Mr. Sann Sivutha M Master Trainer BMC 23 Mr. Leng Bunny M Master Trainer 24 Mr. Mam Piseth M Master Trainer 25 Mr Preap Sovannarith M Master Trainer 26 Mr. Tung Sothkosal M Master Trainer 27 Mr. Sok Songhy M Master Trainer

10 10 5 5 10 10 10 10 10 10 10

III. National Committee for Democratic Development Secretariat (Feb - Dec 2014) 28 Mr. Long Viseth M Rural ICT Coordanator

10

IV. Ministry of Agriculture, Forestry and Fisheries/General Directorate of Agriculture (Feb - Dec 2014) 29 Ms. Roth Molika F National Extension and Rural ICT Coordinator

10

TECHNICAL ADVISERS I. Project Implementation Consultants (July 2012 - December 2014) M Team Leader 1 David Moles 2 Liv Leang Hy M Deputy Team Leader 3 Sem Rithivuth M Rural Communications and Livelihood Improvement Expert

24.5 6 15

II. National Committee for Democratic Development Secretariat (July - December 2014) 4 Va Viseth M Livelihood Improvement and Communication Adviser BMC 5 Kean Chamnan M Livelihood Improvement and Communication Adviser SRP 6 Sek Sopheap M Livelihood Improvement and Communication Adviser KPT 7 Em Visoth M Livelihood Improvement and Communication Adviser KPC

6 6 6 6

17

TSSD

GCR - Government of Finland Grant APPENDIX 3 SUMMARY OF REVIEW MISSION FINDINGS

No.

1

2

3

4

Type of Mission

Project Review Mission

Special Project Review Mission

Project Review Mission

Project Review Mission

Dates

Progress Assessment of rural ICT

11/22 July 2011

- Under revised implementation arrangements NiDA remained as the IA and there was no change to the scope of work. Counterpart staff was fixed at 17 persons, seven assigned at national level and eight in the provinces. - Agreement was reached with NiDA that the TA package would be restructured to provide two international consultants (14 person months total increased from 6 person months) and four national consultants (total 156 person months reduced from 392 person months). Recruitment procedure would follow QBS because of the technical substance of the consultant proposal and the complexity of the task. Since the funds available for the TA package were insufficient GoF was requested to allocate additional financing and a decision on this was to be provided by 19 August 2011. - NiDA team were allocated a total of four vehicles and 15 motorcycles for their counterpart team.

30 Aug/1 Oct 2012

- Direction of rural ICT implementation under the Project has yet to be identified due to delay in the establishment of the TSTD Telecentres and lack of clarity of ownership of ICT assets. NiDA independent surveys for rural ICT has not been shared with other IAs and no detailed implementation strategy and plan had been prepared and consequently it was difficult to assess the viability of the proposed models. Also marketing of agricultural products appeared to be outside the mandate of NiDA. - It was agreed that there was a need for a viability assessment to be conducted through the recruitment of a short term individual international consultant to conduct an assessment of the TSTD Telecentres, review the concept prepared by NiDA and develop an appropriate rural ICT implementation strategy and plans for the Project. - It was also agreed that while NiDA remains as an IA the incumbent project Coordinator should be engaged as the Project Director to ensure that activities will implemented according to the agreed strategy and work plans. - NiDA requested ADB to recruit the international consultant through their CMS. - NiDA was requested to submit to ADB a revised scope of work for the remainder of 2012.

21 May/14 June 2013

- The preliminary results from the rural ICT assessment indicated that the expectations in the Project design that ICT in rural Cambodia for information dissemination services, market information and other services to support enhanced smallholder productivity could not be met. This was due to (i) evident lack of use of the Telecentres; (ii) demonstrated inability or disinterest of farmers to access and collect useful information; (iii) general lack of demand for supply-driven services; (iv) non-existence of entrepreneurial/business/technical acumen and skills by the Telecentre operators to create market demand for agricultural, ICT and other business services; and (v) lack of ICT skills to support and maintain equipment. Furthermore, there were concerns that as soon as the Project subsidies cease the Telecentres will not able to sustain their operations. - It was agreed that the remaining funds under the GoF grant would be used to support (i) short term interventions to establish the Mobile Commune Access (MCA) Program to equip CEWs with mobile devices (tablets) for use in the dissemination of agricultural extension services; and (ii) in the longer term to establish a Rural ICT and Agribusiness Fund (RIAF) to provide an opportunity for private sector and/or Civil Society Organisations (CSOs) to play a role in the development of the rural sector by linking agribusiness and rural ICT under a smart subsidy program. - It was also agreed to mobilise additional technical support through the existing PIC team to support these new initiatives for rural ICT.

5/19 Feb 2014

- Because of the proposed merger of NiDA into MPTC the current team of counterpart staff will be revised by end-March and a smaller team of 11 persons from MPTC will maintain support for rural ICT activities namely the continuation of the computer skills training programs based upon a revised work plan and budget which will be developed by the MPTC team. - The current FGIA-A1 which was operated by NiDA for the Finland Grant will be liquidated and closed and the unutilised funds will need to be refunded to ADB by May 2014. At the same time the NCDDS will establish a new FGIA - C3 to receive the Finland Grant for rural ICT activities during 2014. MPTC will continue to operate the existing FGIA - B to receive the ADB grant to cover their operational costs. - It was agreed that the rebidding for the mobile devices (tablets) and other ancillary equipment will be done by NCDDS based upon the specifications that had been development by NiDA with some adjustment to reflect the availability in the local market.

18

TSSD

No.

5

6

GCR - Government of Finland Grant APPENDIX 3 Type of Mission

Project Review Mission

Mid Term Review

Dates

Progress Assessment of rural ICT

3/16 June 2014

- Because of the reduction in the GoF grant it was agreed that all activities for rural ICT would be completed by December 2014. In order to ensure the program of computer skills training could be completed MPTC were provided with an additional six Master Trainers and two Training Assistants who will be deployed by MPTC but will not be eligible to salary supplements only DSAs. - MPTC and NCDDS agreed to conduct further consultations with the main service providers to convince them to expand their 3G coverage within the target communes.

18 Nov /11 Dec 2014

- It was agreed that further refresher training on the use of the tablets would be provided especially for the DST members who had experienced difficulty in use the devices. - Because of the long delays in operationalization of the LoAs for the CECs there was agreement reached that the PACs, PFTs and MPTC staff would organise a meeting to prepare an agreed approach and advise the CCs of their entitlement to support the CECs within the respective communes. - Support for the MPTC team will be extended until the end of 2015 to complete and refresh the computer skills training for the CAAs, Commune Clerks and DST members and also to develop operations manual for the use of the tablet and provide training for them on the content of the manual. - The MPTC team would also continue to provide back up support to the CEWs on the use of the tablets as needed. An additional five tablets would be procured by NCDDS to be provided to the MPTC Project Manager and one for each provincial training team. - After all training courses are completed the MPTC team should conduct assessment of the level of knowledge and skills of the trainees to identify the need for any refresher training. - All activities for rural ICT under MPTC will continue to be financed through the ADF Grant from ADB.

19

TSSD

GCR - Government of Finland Grant APPENDIX 4

DESIGN AND MONITORING FRAMEWORK Design Summary

Performance Targets/Indicators

Data Sources/Reporting Mechanisms

Assumptions and Risks

IMPACT Livelihoods of about 630,000 households in four provinces in Tonle Sap basin improved by 2020

-

Annual months of food shortage reduced from 3 months in 2008 to 1 month by 2020 in target communes

Annual commune statistics

-

No. of households classified in ID 2 Poor reduced by 50 per cent in 196 project communes by 2020

Sample surveys

-

By 2017 in participating communes average rice yields increased to more than 3.50 t/ha (Cambodia, Lao PDR, Thailand and Viet Nam average 3.40 t/ha in 2007)

Sample crop cuts using FAO methodology

-

Diversified farming systems reduce share of household income from rice by 20 per cent

Provincial agricultural statistics

-

Marketed farm and off-farm products increased by 25 per cent

Household and commune surveys

-

Participation in livelihood activities of the poor and poorest groups, including women and female heads of households, at least 10 per cent higher than their percentage of the population in the target communes

Assumptions Continued political stability and implementation of complementary projects, especially transport and power sectors are not delayed

OUTCOME

Agricultural productivity increased and improved access to markets created in 196 communes in four provinces in Tonle Sap basin

-

Assumptions Government commitments to the Project remain firm. Government, ADB, IFAD and GOF funding made available for completion of project and delivery of benefits on schedule. Risks Adverse climatic effects and outbreak on production.

LIG records in project communes

More than 70 per cent of the membership of LIGs graduate to become eligible for formal credit services

OUTPUTS 1. Commune Development through Block Grants Community Driven Development - Commune block grants established in 196 communes and through a commune block grant fully operational by quarter 1 2013

Commune council reports

1.1: Improving Rural Infrastructure

-

90km of rural roads and small-scale irrigation and drainage facilities covering 2,500 ha farmland improved

Quarterly progress reports

1.2: Improved capacity of small holder farmers

-

1,200 LIGs are formed and have access to extension, quality seeds, and rural finance (through revolving fund and/or microfinance)

Commune reports Quarterly progress reports

-

70% of LIGs are fully operational and 50% of rural loans are taken by women by 2014.

Survey reports

-

Weekly district coordination and monthly provincial coordination to provide timely support and follow up to avoid delay in implementation and/or fund flow

Quarterly progress reports

1.3: Improved Commune Capacity for project management

Assumptions Decentralization and de-concentration policy reforms continues to support commune development and investment plans Risks Underperforming commune councils will undermine project outcomes Change in the functional assignments at the subnational levels

20

TSSD

GCR - Government of Finland Grant APPENDIX 4

Design Summary

Data Sources/Reporting Mechanisms

Performance Targets/Indicators

2. Enabling environment for increased agricultural productivity and diversification 2.1: Improved agricultural policy - Manuals and handbook on rice and vegetable seeds environment production, and animal production are developed 2.2: Increased availability and access to quality seeds

2.3: Increased access to agricultural information and market data

3.

-

100 tons of certified rice seed and 2 tons of certified vegetable seed production

-

2,500 tons of commercial rice seeds and 15 tons of vegetable seeds are produced and distributed

-

40 farmer organizations (including community seed producers) became commercial seed producers and distributers

-

196 CEWS equipped with mobile devices for dissemination of agricultural information and market data

-

At least 10 TSTD CECs achieve sustainable operations

-

224 DFT/DST with enhanced computer skills to support the CEWs

-

20 video documentaries technologies produced

on

improved

Assumptions and Risks

Assumptions Government commitments in establishing enabling policy for agricultural productivity enhancement Risks Adverse climatic effects and outbreak on production Failure to attract private sector interest in the opportunity to invest in Rural-ICT activities

agricultural

Effective Project Management Timely project completion within the budget

Quarterly progress reports, ADB review mission reports

Assumptions Well qualified and motivated staff assigned to the EAs and IAs

21

TSSD

GCR - Government of Finland Grant APPENDIX 4

MILESTONE ACTIVITIES Output 1: Community Driven Development through Block Grants Output 1.1: Improved Rural Infrastructure supporting agricultural productivity -

Output 1.2: Improved Capacity of Smallholder Farmers

-

Output 1.3: Improved Commune Project Management Capacity

Output 2: Enabling Environment for Increased Agricultural productivity and Diversification Output 2.1: Improved Agricultural Policy Environment

-

-

Provide training for commune councils from 196 communes on LIGs project management. Carry out AEA to guide the identification of livelihood activities in CIPs Work with DOAs to identify LIG groups and develop necessary extension packages for them Identify appropriate NGOs and/or microfinance institutions and develop necessary MOUs for training and services Monitor and provide support PIM is developed and finalized by Oct 2011 Commune block grant are set up and CAAs and CEWs are recruited for 196 communes by Dec 2012 Provide PIM training to 196 communes by Dec 2012 Coordinate with relevant government staff on a regular basis Supervise activities that are carried out by LIGs and service providers Prepare for progress reports

Identify the scope of policy work by carry out the related legislation review, draft required law or policy Develop relevant operation documents Conduct consultation workshops to incorporate inputs from other relevant ministries and stakeholders to finalize operation documents

-

Assess and identify farmer organizations for seed production by Mar 2012 Develop partnerships with relevant research stations for seed production and distribution Select appropriate types of varieties based on market demands and develop marketing strategies (including post-harvest and sales) Provide necessary capacity building to farmer organizations for seed production and distribution (including post-harvest) Carry out demonstration activities to increase awareness/demand and conduct pre-and-post surveys to assess increase in rice yields Procure and distribute quality seeds

-

Support the MCA Program through procurement of mobile devices and training of CEWs Development of multi-media content for dissemination through the MCA Program. Deliver training for all district staff to improve levels of computer literacy Deliver training for CEC Operators to enhance the operation of the centres.

Output 2.2: Increased Availability and Access to Quality Seeds -

Output 2.3: Increased Access to Agricultural Information and Market Data

Identify priority social infrastructure or facilities and include in the CIP Work with the relevant provincial agencies to develop a engineering design for a preparation of project bidding documents for advertisement Review project proposals and award contracts Monitor and supervise contractor’s performance and progress payments Assess the quality of completed civil work Final payment to successfully completed projects

22

TSSD

GCR - Government of Finland Grant APPENDIX 4

MILESTONE ACTIVITIES 3. EFFECTIVE PROJECT MANAGEMENT -

Support the effective functioning of Project Steering Committee Support the provincial and district administration and agriculture department for coordination and supervision of project activities Establish and support the project performance monitoring system Mobilize consultant services to provide technical and managerial support

23

TSSD

GCR - Government of Finland Grant APPENDIX 5

FINANCIAL REPORT: BUDGET AND EXPENDITURE BY YEAR Government of Finland Grant (G0191 - CAM)

Original Revision/ Allocation Cancellations

Revised Budget Allocation (2010/2014)

IA

72,320

-877

71,443

-

-

-

-

-

71,443

71,443

-

Grant Administration Fee

172,900

100

173,000

MPTC NCDDS

-

-

-

-

-

-

173,000

Contingency

-

-

-

-

-

-

-

-

5,680 -

400,540 70,595

5,680 400,540 70,595

133,737

73,764 -

870 582,328

75,534 582,328

11,073 -8,233

Budget Code (ADB)

Item/Type of Expenditure

1100

Consulting ADB

1600 1900 3101

Actual Disbursement/Expenditure

Consulting Services

1/

2010

2011

2012

-

-

5,680

604,872

610,552

MPTC NCDDS DCU

-

-

-

2013

2014

Total

3601

Equipment

890,200

-221,265

668,935

MPTC NCDDS

-

-

900 -

3801

Training/Capacity Building

373,900

-302,830

71,070

MPTC NCDDS

-

-

-

8,934 -

70,369 -

79,303 -

3901

Systems Operation

80,000

-80,000

0

MPTC NCDDS

-

-

-

-

-

-

1,595,000

0

1,595,000

Total

1/

0

0

900

88,378 1,196,145 1,285,423

Balance

0 309,577

DCU - direct payment to SMEC for Oct/Dec 2014 invoice

24

TSSD

GCR - Government of Finland Grant APPENDIX 5

FINANCIAL REPORT: BUDGET AND EXPENDITURE BY YEAR RGC Counterpart Contribution (USD) Actual Disbursement/Expenditure Revised Budget Original Revision/ 2014 IA 2010 2011 2012 2013 Allocation Cancellations Allocation (2010/2014)

Budget Code (ADB)

Item/Type of Expenditure

1100

Consulting ADB

-

-

-

-

-

-

-

1600

Grant Administration Fee

MPTC NCDDS

-

-

-

-

-

-

1900

Contingency

-

-

-

-

-

-

3101

Consulting Services

MPTC NCDDS DCU

-

-

-

-

-

-

3601

Equipment

98,911

-24,585

74,326

MPTC NCDDS

-

-

100 -

8,196 -

97 64,703

8,393 64,703

1,230

3801

Training/Capacity Building

41,544

-33,648

7,897

MPTC NCDDS

-

-

-

993 -

7,819 -

8,811 -

-915

3901

Systems Operation

MPTC NCDDS

-

-

-

-

-

-

72,619

81,907

Total

140,456

-58,233

82,223

0

0

100

9,189

Total

Balance

0 0

0 316

25

TSSD

GCR - Government of Finland Grant APPENDIX 6

PROCUREMENT INVENTORY OF EQUIPMENT, FURNITURE AND SERVICES Contract package

Description

Qty

Date Advertised

Date of Contract Awarded

Date of Supply

Date of final payment

Total contract value (USD)

Name of Supplier

22-Jan-13

18-Mar-13

29-Apr-13

24-Jun-13

$48,295.50

PTC Computer Co. Ltd

09-Jul-13 28-Oct-13

16-Aug-13 29-Nov-13

20-Aug-13 03-Dec-13

29-Aug-13 25-Dec-13

MPTC I. Equipment 1

2 3

4

Office Equipment Laptops Server NEC Server NECT Scanner UPS Network equipment Projector and Screen Multi-function Color Laser Printer Printers Laser Colour printer Laser Monchrome Printer DVD Copier

17 1 1 1 2 5 1 1 1 1

$4,926.00 Narita Distribution Cambodia CO.,LTD $6,912.00 Narita Distribution Cambodia CO.,LTD $6,912.00

28-Oct-13

29-Nov-13

03-Dec-13

25-Dec-13

01-Nov-13

12-Dec-13

17-Dec-13

24-Jan-14

Narita Distribution Cambodia CO.,LTD

16-Sep-13

22-Oct-13

13-Nov-13

25-Dec-13

06-Jan-14 07-Feb-14

23-Jan-14 25-Feb-14

11-Feb-14 25-Feb-14

03-Nov-14 03-Nov-14

04-Mar-14 04-Mar-14 04-Mar-14

30-Apr-14 30-Apr-14 30-Apr-14

02-Sep-14 22-Jul-14 22-Jul-14

09-Jan-15 08-Jan-15 08-Jan-15

04-Mar-14

30-Apr-14

22-Jul-14

08-Jan-15

Post review PO

02-Dec-15

11-Dec-14 03-Dec-15

09-Jan-15 09-Jan-15

23,800.00 Chhay Hok Computer Trading Co., Ltd. 7,040.00 PTC Computer Co., Ltd.

09-Dec-14

26-Dec-14

29-Dec-14

05-Mar-15

37,018.74

$870.00 ICE Electronics

II. Furniture 7

Office Furniture Meeting Room Table Meeting Room Chairs Chairmans Chair CEO Desk CEO Chair Office Desk Office Chairs Office Cabinets (various)

1 19 1 1 1 19 19 9

$13,015.00

LEECO Shop

III. Services 8 9

Printing of Training Manuals

800

Supply of Stationery for Provincial Training

-

$5,224.00 CAM Provider $2,240.90 Angkor Thom Book Center

NCDDS I. Equipment 1 2 3

4 5 6

Solar Panel Installations for commune offices Tablets 196 laptops, 196 printers 196 3G modem Laptops Printers 3G Modems Tablets (additional supply) Desktop PCs and server Ancilliary equipment for tablets Power banks Portable Speakers SD Cards Wi-Fi Routers

123 234 196 196 196 40 2 236 236 236 28

286,669.87 Comin Khmere Co., Ltd. 139,230.00 Chhay Hok Computer Trading Co., Ltd.

153,272.00

Chhay Hok Computer Trading Co., Ltd.

Chhay Hok Computer Trading Co., Ltd.

II. Furniture

III. Services 13 Production of Multi Media Production 14 Training to Commune Extension Worker

-

17-Mar-14 8-Apr-14

1-Aug-14 1-Sep-14

30-Dec-14 29-Dec-14

3-Mar-15 3-Mar-15

112,203.61 Action Information Eduction Communication 288,336.28 Agriculture Technology Services Association

26

TSSD

GCR - Government of Finland APPENDIX 7

Achievement of Outputs OUTPUT 2.3: INCREASED ACCESS TO AGRICULTURAL INFORMATION AND MARKET DATA (a) Mobile Commune Access Program Activities Planned/Targets

Provision of mobile devices (tablets) to 196 CEWs pre-loaded with agricultural extension brochures and multi-media content.

Organisation of regular radio programs through local FM stations to support the CEW field activities.

Technical training for the CEWs including practical exposure visits.

IA

Achievement

NCDDS

Fully completed (100%) 234 tablets pre-loaded with agricultural extension materials and multi-media content were purchased in July 2014 and supplied to all 196 CEWs, as well as 28 Agricultural Extension and rural ICT Support Officers in the District Support Teams (DSTs), four Provincial Agricultural Marketing and Rural ICT Coordinators under the Provincial Department of Agriculture (PDA), four provincial Livelihood Improvement, Marketing and Communication Advisers (LIMCAs) and two national team members in MAFF/GDA and NCDDS. An additional 39 tablets were also purchased in December 2014 for the Provincial Agricultural Coordinators (PACs), DST Leaders, three national team members and four members of the MPTC Training Team. Ancillary equipment (power banks, speakers, SD card) was procured in December 2014 and supplied to all tablets users and Wi-Fi modems were supplied to DFT offices for creation of internet hotspot in district office.

NCDDS

Fully completed (100%) - In each province contracts were signed with a local FM radio station for the broadcast of a regular monthly program, with repeat broadcasts of the content during the month. The content of these provincial programs was developed by the LIMCAs in association with the PACs and Provincial Agricultural Extension Advisers (PAEAs). The programs included facilities for phoned in questions from listeners/farmers and PDA technical staff participated in the broadcast to provide direct responses to these questions.

NCDDS

Fully completed (100%) - A contract was awarded to a local training organisation (ATSA) for the delivery of the training for the 196 CEWs across the five provinces. The training schedule commenced on 29th September and was completed at end December 2014. Meetings were held with MAFF/GDA to discuss the schedules and the content of the training materials was reviewed by GDA before the commencement of the trainings on rice production/SRI, improved vegetable techniques, livestock raising, aquaculture, agricultural extension and communication and facilitation skills. Each training course included one day visits to visit farms in the province to observe technologies being taught. Training materials were also made available to the CEWs in digital form for uploading to their tablets. - A contract was awarded to ACTION IEC for the production of videos focussing on the ten commodities. A consultative workshop with the participation of the provincial agricultural teams was completed in SRP for confirmation of video topics, as well as identification of sites for conduct of filming. ACTION IEC produced storyboards, scripts and short sheets for each commodity/technology together with schedules for field visit. The provincial locations for filming specific commodities were as follows: BMC - frog raising (tadpole production & frog raising) and long bean production; SRP - white sweet corn production and salad; KPT - improved chicken raising for family and aubergine production; and KPC/TBK - native chick production, pig feed formulation (Kratie), cattle raising (grass feed), and cucumber cultivation.

27

TSSD

GCR - Government of Finland APPENDIX 7

OUTPUT 2.3: INCREASED ACCESS TO AGRICULTURAL INFORMATION AND MARKET DATA (b) Support for existing CECs Activities Planned/Targets

IA

Achievement Incomplete (25%) -

Provision of financial subsidies to six CECs by CCs utilising funds from the Community Development Fund (CDF) Block Grants

NCDDS

Six CECs were selected for further support. These were located as follows: BMC - 1; SRP - 1; KPT - 3; KPC/TKM - 1. NCDDS attempted to recruit three Rural Business Planning Advisers to assist the CECs to develop business plans to enable them to generate additional revenue. A draft Letter of Agreement was prepared by the PIC Team to be signed by the CEC Operator, C/S Chief and the DST Leader. However, there were long delays in getting the transfer of ownership of the physical assets from MAFF to the CCs. Late in 2014 MAFF gave the responsibility for providing support to the CECs to the respective PACs so that the physical Assets would remain under the PDA. The Letters of Agreement are expected to be signed in 2015 and the subsidies from the CDFs can commence being paid.

(c) Enhancement of computer skills for CAA, Commune Clerks and DST members Fully Completed (100%) Computer skills training for DSTs (under GoF funding)

MPTC

-

During 2013/2014 the MPTC training team delivered four day trainings in each province for the DSTs on basic computer skills. Comprehensive training materials were prepared and provided to all participants. Where possible hands on practical sessions were organised.

Fully completed (100%) Provision of solar panels to 123 C/S offices (without electricity grid connections) and rural ICT equipment and furniture to all 196 CC offices.

NCDDS

NCDDS provided Solar Panels to 123 communes which were reported to have no connection to the national electricity grid. In addition ICT Hardware (laptop and USB modem) and office furniture was supplied to all 196 commune offices. The laptops were for the use of the CAAs whilst the furniture was to equip the office used by both CAA and CEW.

Partially completed (30%) Computer skills training for all CAAs, Commune Clerks and DSTs (under ADB Grant funding)

MPTC

-

MPTC training team provided an introductory training for all CEWs and others staff on the use of the tablets in July/August 2014. MPTC completed the development of all training materials for the computer skills training and the delivery of the training be delivered through three phased trainings at different level over a total period of 10 days. The Level I training was completed in Q4 and the training for the remaining Levels 2 and 3 was rescheduled to 2015.

28

TSSD

GCR - Government of Finland APPENDIX 8 ASSESSMENT OF COMMUNICATION AND EXTENSION CENTRES

No.

Province

District

Commune

Within TSSD Districts/ Commune

Power source

3G connectivity

Financial Sustainability

Services and sources of revenue

Operational CECs within target district/commune Prea Netre Preah

Chhnor Meanchey

Yes/Yes

Power grid

Yes

2

Open almost everyday for 6-7 hours. Services being provided include printing, selling stationery to students. However, there are very few visitors to the centre.

Phnom Srok

Ponley

Yes/Yes

Solar

No

3

Open almost everyday for up to 7 hours. Services being provided include photocopying, printing and photography. There is no statonery sold and no computer training provided. Some documents have been provided to farmers. The internet connection speed is very slow.

Sotre Nikum

Khchas

Yes/Yes

Solar

No

3

Open everyday for whole day. Services provided include computer training, design and printing wedding invitations, photocopying, internet service/email and selling of farm input/chemical fertilizers with info on fertilizer utilization. There are no stationery sales. Internet speed is very slow.

4

Baray

Sralau

Yes/Yes

Power grid

Yes

2

Open almost everyday for up to 12 hours, except during some holidays when operators are away. Services provided include photocopying, computer training, design and printing of wedding invitations, Internet connection speec is very slow. Centre has stopped sales of stationery. Some farmers visit the Centre.

5

Santuk

Chroab

Yes/Yes

Power grid

Yes

2

Opens everyday for 10 hours. Internet connection is good but modem is broken so no internet service is available at present. Services being provided include design and printing of wedding invitations and selling stationery to students. The photocopy machine and the camera are not functioning.

6

Stoung

Chamnar Kraom

Yes/No

Solar

Yes

1

Opened 2-3 days per week but not for the whole day because of need to take care of other business outside the village. Services being provided include photocopying and design and printing wedding invitation.

7

Prasat Balangk

Samaekki

Yes/Yes

Solar

Yes

3

Open also every day for up to 11 hours except during main national public holidays, when the operators have to be away from home. Internet connection speed is slow. Services being provided include photocopying, design and printing of wedding invitations, selling stationery to students, photography, money transfer and selling cosmetics.

Cheung Prey

Sampaong Chey

Yes/Yes

Solar (+ now with access to main grid

No

3

Open everyday for 6-7 hours. Services being provided include printing, photography, selling stationery to students, typing services, photocoopying, design and printing wedding invitations and computer training. Internet connection speed is slow.

No/No

Power grid

No

2

Open almost everyday for up to 7 hours. Services being provided include photocopy, printing, selling materials to students.

1 Banteay Meanchey 2

3

Siem Reap

Kampong Thom

8

Kampong Cham

Operational CECs outside target district/commune 9

Mongkol Borei Phnom Touch Banteay Meanchey

10

Malai

Tuol Pongro

No/No

Solar

No

2

Open almost everyday up to 8 hours. Services being provided include photocopy, printing, picture taking and printing, and selling souvenirs and crop seeds.

11

Angkor Thum

Svay Chek

No/No

Solar

No

3

Centre is open everyday day for full day. Services provided include retail selling of gorcery items, sale of chemical fertislier, photocopying, typing services, design and printing of wedding invitations and computer training. .

Siem Reap

Chong Khnies

No/No

Power Grid

Yes

2

Centre is open everyday for full day. Services provied include printing, photocopying, design and printing of wedding invitations, computer training.

Siem Reap 12

13

Kampong Thom

Kampong Svay

Kampong Svay

No/No

Power grid

Yes

3

Open everyday for full day. Services being provided include photocopying, design and printing of wedding invitations, computer training for local students and renting LCD.

14

Kampong Cham

Kampong Siem

Krala

No/No

Power grid

Yes

2

Open almost everyday for up to 7 hours. Services provided include printing and selling stationery to students .

29

TSSD

GCR - Government of Finland APPENDIX 8 ASSESSMENT OF COMMUNICATION AND EXTENSION CENTRES

District

Commune

Within TSSD Districts/ Commune

Power source

3G connectivity

Financial Sustainability

Ou Chrov

Koub

Yes/Yes

Power grid

No

n.a.

Operators migrated to Thailand for work. Equipments are kept at the centre.

Svay Leu

Boeung Mealea

Yes/Yes

Solar

No

n.a.

This centre was not working and provincial governor issued an official letter to target dist/commune to collect all material (inventory) to keep in commune office for security .

17

Varin

Prasat

Yes/Yes

Solar

No

n.a.

This centre was not working and provincial governor issued an official letter to target district/commune to collect all material (inventory) to keep in commune office for security .

18

Prey Chhor

Lvea

No/No

Power grid

No

n.a.

Closed. The centre was housed in a primary school in an assigned classroom, which has been returned to school for use as classroom. The Centre equipment is being kept in another room.

Chamkar Leu

Taprok

No/No

Solar

No

n.a.

Closed. Equipments are kept in centre (operator's house)

Batheay

Chealea

No/No

Power grid

Yes

n.a.

Closed. Equipments are kept in centre (operator's house)

No.

Province

Services and sources of revenue

Non Operational CECs 15

Banteay Meanchey

16 Siem Reap

19

20

Kampong Cham

Notes: 10 TCs are located within TSSD Communes 1 TC is located outside TSSD commune but within TSSD District 9 TCs are located outside of TSSD Districts Financial Sustainability rated on a score of 0 - 4

30

TSSD

GCR - Government of Finland Grant APPENDIX 9

TRAINING INVENTORY FOR RURAL ICT Location Dates

Province

Site

IA

Suorce of Funds

Participants

GoF GoF GoF GoF GoF GoF GoF GoF GoF GoF GoF GoF GoF GoF

DST, DFT, CEW, CAA DST, DFT, CEW, CAA DFT, CC/CAA/CEW DST, DFT, CC/CAA/CEW DST, DFT, CC/CAA/CEW DST, DFT, CC/CAA/CEW DST, DFT, CC/CAA/CEW DST, DFT, CC/CAA/CEW DFT, DST, CC/CAA/CEW DFT, DST, CC/CAA/CEW DFT, DST, CC/CAA/CEW DFT, DST, CC/CAA/CEW DFT, DST, CC/CAA/CEW DFT, DST, CC/CAA/CEW

No. of days

Participants PFT

PAC

TA

DFT

DST

CAA

CEW

CCs

PIC

Others Female

Total

% Female

1. Basic computer skills training for DST, DFT, CAA & CEW (2013/14) 14/17-Dec-13 18/21-Dec-13 05/08-Feb-14 05/08-Feb-14 10/13-Feb-14 10/13-Feb-14 12/15-Feb-14 12/15-Feb-14 26/29-Mar-14 26/29-Mar-14 05/08-Feb-14 07/10-Feb-14 26-Feb/1-/Mar-14 26-Feb/ 1-Mar-14

SRP BMC KPT KPT KPT KPT KPT KPT KPC KPC KPC KPC KPC KPC

Districts Districts Prasat Balang Stueng Saaen Sandan Santuk Stoung Baray Dambea/Ponheakreak Steung Trang/Krouchmar Batheay Cheung Prey Kang Meas Koh Sotin

NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA NiDA

4 4 4 4 4 4 4 4 4 4 4 4 4 4

No. of participants

1 -

-

-

23 10 3 3 4 3 3 5 7 4 3 3 3

45 21 7 3 5 2 2 7 7 4 3 5 5

57 31 7 5 9 8 9 7 13 14 9 8 8 7

58 33 5 7 8 9 6 11 14 8 5 7 7

1 1 1 1 2 -

-

1 3 2 4 -

62 41 6 7 6 9 14 10 16 20 2 9 7 11

245 136 23 24 32 29 41 26 53 62 29 28 36 33

25% 30% 26% 29% 19% 31% 34% 38% 30% 32% 7% 32% 19% 33%

1

-

-

74

116

192

178

6

-

10

220

797

28%

1

1 -

2 2 1 -

-

4 5 8 5

1 -

38 32 56 59

-

1 -

-

15 12 17 28

60 52 83 93

25% 23% 20% 30%

1

1

5

-

22

1

185

-

1

-

72

288

25%

2. Training courses on use of Mobile Devices (Tablets) 23-Jul-14 24-Jul-14 25-Jul-14 28-Jul-14

KPT BMC SRP KPC No. of participants

Province Province Hall SRP Town Province

MPTC MPTC MPTC MPTC

ADB ADB ADB ADB

PPMA, LICA, DST, CEW PPMA, LICA, DST, CEW PPMA, LICA, DST, CEW PPMA, LICA, DST, CEW

1 1 1 1

-

31

TSSD

GCR - Government of Finland Grant APPENDIX 9 Location Dates

Province

IA

Suorce of Funds

Participants

No. of days

MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC MPTC

ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB ADB

CAA/CCs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CCs, CAAs CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA CC, CAA

4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4

Site

Participants PFT

PAC

TA

DFT

DST

CAA

CEW

CCs

Others Female

PIC

Total

% Female

3. Basic Compmut 3. Basic Compmuter Skills Training (Level 1) 9/12-Sep-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14 17/20-Sep-14 17/20-Sep-14 1/14-Oct-14 1/14-Oct-14 1/14-Oct-14 17/20-Sep-14 17/20-Sep-14 1/14-Oct-14 1/14-Oct-14 1/14-Oct-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 17/20-Sep-14 30-Sep/03-Oct-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14 09/12-Sep-14

BMC SRP SRP KPT KPT KPT KPT KPC KPC KPC KPC KPC BMC BMC BMC BMC BMC SRP SRP SRP SRP SRP KPT KPT KPT KPT KPT KPC KPC KPC KPC KPC

District District District Stueng San Stoung Santuk Bareay Batheay Kang Meas Stueng Trang Ponhear Kraek Cheung Prey Kralanh, Srey Snom Angkor Chum, Varin Sotr Nikum, Svay Leu Chikraeng Banteay Srey (SRP) Kralanh, Srey Snom Angkor Chum, Varin Sotr Nikum, Svay Leu Chikraeng Siem Reap City, Banteay Srey Baray Santuk Steong Sen City/P Balang Stoung Sandan Batheay Cheung Prey Kang Meas/Koh Sotin St Trang/Krouchmar Ponhea Kraek/Damber

No. of participants

-

-

-

2 2 2 2 2 2 1 -

-

32 12 13 12 9 8 8 7 18 16 13 10 12 12 13 7 13 12 12 13 7 13 8 8 13 8 8 9 8 15 16 13

1 1 1 -

32 12 13 11 9 8 8 7 13 15 13 6 13 12 2 7 4 13 12 2 7 4 8 8 9 8 1 9 6 13 15 13

-

2 2 2 -

21 8 7 11 8 6 9 4 9 9 10 5 7 8 8 5 4 7 8 8 5 4 9 6 11 8 4 4 5 9 9 10

85 32 33 34 26 22 25 18 40 40 36 21 33 32 25 21 25 33 32 25 21 25 25 22 34 26 13 22 20 37 40 36

25% 25% 21% 32% 31% 27% 36% 22% 23% 23% 28% 24% 21% 25% 32% 24% 16% 21% 25% 32% 24% 16% 36% 27% 32% 31% 31% 18% 25% 24% 23% 28%

-

-

-

13

-

378

3

313

-

6

246

959

26%

-

-

-

3 3 2 2 3

5 5 5 2 4 5

4 6 8 8 7 6

1 3 1 4 -

2 7 1 4 8 5

-

3 6 -

9 8 7 10 10 6

17 22 19 23 23 19

53% 36% 37% 43% 43% 32%

-

-

-

13

26

39

9

27

-

9

50

123

41%

3. Basic Compmuter Skills Training (Level 2) 24/26-Dec- 14 24/26-Dec- 14 24/26-Dec- 14 24/26-Dec- 14 24/26-Dec- 14 24/26-Dec- 14

KPT KPT KPT KPT KPT KPT No. of participants

Steong Sen Prasat Balaing Sandan Stoung Baray Santuk

MPTC MPTC MPTC MPTC MPTC MPTC

ADB ADB ADB ADB ADB ADB

DFT, DST, CC/CAA DFT, DST, CC/CAA DFT, DST, CC/CAA DFT, DST, CC/CAA DFT, DST, CC/CAA DFT, DST, CC/CAA

3 3 3 3 3 3

32

TSSD

GCR - Government of Finland Grant APPENDIX 10

OVERALL ASSESSMENT OF PERFORMANCE

No

Criterion

1

Relevance

2

Effectiveness

3

Efficiency

4

Sustainability

Overall Assessment Rating: Highly successful Successful Partly successful Unsuccessful

Rating description Highly relevant Relevant Partly Relevant Irrelevant Highly effective Effective Less effective Ineffective Highly efficient Efficient Less efficient Inefficient Most likely Likely Less likely Unlikely

Rating value 3 2 1 0 3 2 1 0 3 2 1 0 3 2 1 0

MCA Program Rating Weighted value Score

Support for CECs Rating Weighted Rating value Score description

Rating description

Overall Rating Value

Weighted Score

0.6

Relevant

2

0.5

2

0.6

Effective

2

0.6

Less Efficient

1

0.3

Less Efficient

1

0.4

Less likely

1

0.2

Less Likely

1

0.3

Rating description

0.2

Higly relevant

3

0.6

Partly relevant

1

0.2

Highly relevant

3

0.3

Higly effective

3

0.9

Less effective

1

0.3

Effective

0.3

Efficient

2

0.6

Less efficient

1

0.3

0.2

Likely

2

0.4

Less Likely

1

0.2

2.5 Successful

1.0 Partly Successful

Rating description

Skills Training Rating Weighted value Score

Weight (%)

1.7 Successful

1.7 Successful

> 2.7 1.6 to 2.7 0.8 to 1.6 < 0.8

33

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