henever your pet needs prescription medicines, your veterinarian is your best, most reliable source.

W

Because your veterinarian: • physically examined your pet and knows your pet’s medical and treatment history • knows which medicines are safest for your pet • educates you about potential side effects associated with your pet’s medicines • shows you how to properly use the medicines prescribed for your pet • stores prescription medicines in the clinic according to label directions • uses current, unexpired medicines

Online Pet Pharmacies Protect Yourself and Your Pet: Be

A . W. A . R . E .

For additional information, visit the following sites: Food and Drug Administration http://www.fda.gov/Drugs/default.htm National Association of Boards of Pharmacy http://www.nabp.net American Veterinary Medical Association http://www.avma.org/issues/prescribing/default.asp

FDA Center for Veterinary Medicine US Department of Health and Human Services

f you’ve ever searched online for prescription pet medicines, you’ve no doubt seen eye-catching, attention-grabbing claims. They sound convincing in their promises of convenience and lower prices. But are these claims really true?

I

“Affordable pet prescriptions!”

“No prescription required!” “Pet meds at discount prices!” “Your best source for pet meds!”

nternet sites that sell pet drugs can be reputable pharmacies. However, others are fronts for businesses breaking Federal, State, and sometimes, International laws. Illegal online pharmacies may sell medicines that are counterfeit, outdated, mislabeled, incorrectly formulated, or improperly made or stored. These medicines may not contain the actual drug, or the correct amount of drug, may contain contaminants, may not work as well due to age or being stored in conditions that were too hot, cold, or humid, and may not have the proper directions for use. If you are dissatisfied with ordered products, illegal online pharmacies may fraudulently leave you with no way to get your money back. And, in the end, you may find buying prescription pet medicines online costly to your pet’s health and your wallet.

I

If you find a cheaper medication online, ask your veterinarian to consider matching the price. Many veterinarians are willing to competitively charge based on the online price you’ve found (and shown proof of). You should also know that neither the drug manufacturer nor your veterinarian will stand behind a product’s guarantee if you purchase the product online. If you still want to purchase your pet’s prescription medicines online, remember there is no fool-proof way to tell if an online pharmacy is legal. However, you can protect yourself by doing your homework and being online pharmacy A.W.A.R.E. A—Ask Your Veterinarian Before you purchase online, talk with your veterinarian! Your veterinarian supports you and wants what’s best for both you and your

pet. Ask your veterinarian questions, like Do you trust the internet pharmacy site? Have you ever worked with the company? Have other clients used that site? If so, what were their experiences? W—Watch for Red Flags When buying from online pharmacies, keep an eye out for red flags. Be wary if the … • Site does not require veterinary prescriptions for prescription drug orders. Websites that sell prescription veterinary medicines without valid veterinary prescriptions for them are breaking the law. Under the Federal Food Drug and Cosmetic Act, a pharmacy can’t sell you a veterinary prescription drug without a valid prescription or other type of order from a licensed veterinarian. Online questionnaires or consults don’t take the place of valid veterinary prescriptions. Sites that sell drugs without requiring valid veterinary prescriptions rob both you and your pet of the protection provided by a veterinary physical exam. • Site has no licensed pharmacist available to answer questions. Can someone answer your questions about your pet’s medicines? • Site does not list physical business address, phone number, or other contact information. If something goes wrong with your order, can you get in contact with them? • Site is not based in the US. If an out-of-country site fraudulently takes your money, there’s not much the US government can do to help you get your money back. • Site is not licensed by the State Board of Pharmacy where the business is based. If

Vet-VIPPS accredited pharmacies must also the site operates in the US, check the Nameet other strict criteria for other areas, intional Association of Boards of Pharmacy cluding protecting patient confidentiality, (NABP) website to see if the pharmacy is quality assurance, and validity of prescription properly licensed: http://www.nabp.net/inorders. dex.html?target=/whoweare/boards3.asp&. • Site does not protect your personal inR—Report Problems and Suspiformation. cious Online Pharmacies Keep yourself safe from identity theft! If your pet has a problem with a medicine purMake sure the site you use is secure. chased online (for example, a reaction to the • Site’s prices are dramatically lower than medicine or the medicine not working), first your veterinarian’s or other website’s contact the medicine’s manufacturer. To reprices. port adverse drug events directly to the Food If it seems too good to be and Drug Administration (FDA) true, then it probably is. Center for Veterinary Medicine • Site ships you medicine (CVM) call 1-800-FDA-VETS. that you didn’t order or For a copy of the reporting that looks very different -Watch for red flags form (FDA Form 1932a) and from what your pet norfor more information on how mally takes. -Always check for site to report problems, visit the Don’t give these mediaccreditation following website: cines to your pet! Conhttp://www.fda.gov/AnimalVetact the site immediately! -Report suspicious terinary/SafetyHealth/Reporonline pet pharmacies taProblem/ucm055305.htm. A—Always Check for

A W A R E

-Educate yourself about Site Accreditation Protect yourself, your pets, online pharmacies In 2009, the National Associand others! Don’t fall victim ation of Boards of Pharmacy to illegal online pharmacies. Report suspi(NABP) created a voluntary accreditation cious online pharmacy sites to FDA and NABP program called Vet-VIPPS (Veterinary-Veriat: fied Internet Pharmacy Practice Sites), modFDA: http://www.fda.gov/Safety/ReportaProbeled after the successful human VIPPS prolem/ucm059315.htm gram. The Vet-VIPPS program helps you NABP: http://www.nabp.net/ identify online pharmacy sites legally selling veterinary prescription products. Vet-VIPPS E—Educate Yourself about On(and VIPPS) accredited online pharmacies: line Pharmacies • are appropriately licensed in each state The best defense you have against illegal onwhere they ship drugs line pharmacies is education. Do your home• are operating legally on the Internet work and Be Online Pharmacy AWARE before • have successfully completed a 19-point you purchase your pet’s medicines online. An criteria review and online survey informed consumer is an empowered con• undergo yearly review and re-accreditasumer. tion • undergo NABP on-site surveys every three For more information about purchasing pet years medicines from online pharmacies, visit the In addition to complying with Federal and State licensing and inspection requirements,

CVM’s website at: www.fda.gov/AnimalVeterinary, or call CVM at 1-240-276-9300.

FDA Onlilne-Pharmacy-Brochure (3).pdf

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