Deployment Guide

Deploying the BIG-IP LTM with Oracle ATG Welcome to the F5 deployment guide for Oracle® ATG and the BIG-IP system. This guide shows administrators how to configure the BIG-IP Local Traffic Manager (LTM) for directing traffic, ensuring application availability, improving performance and providing a flexible layer of security for Oracle ATG Web Commerce application deployments. Oracle's ATG Web Commerce is the industry's top-ranked commerce solution that powers the world's best brands, and delivers a consistent, personalized cross-channel customer experience. ATG Web Commerce offers a complete commerce software platform that enables you to deliver a personalized customer buying experience across all customer touch points, including the web, contact center, mobile devices, social media, physical stores, and more.

Why F5? The BIG-IP LTM provides high availability, load balancing, enhanced performance, simple scalability and high operational resiliency for Oracle ATG Web Commerce Application implementations. In an ATG environment, the BIG-IP LTM provides intelligent traffic management and high availability by monitoring and managing connections to the Web, Business Control, and Endeca services. In addition, the built-in performance optimization capabilities of the LTM provide faster operations to facilitate a better end-user experience. The LTM also keeps persistence records for connections to always be directed to the same server for a specified period of time, to ensure that the workflow in the ATG environment is preserved. For more information on Oracle ATG see http://www.oracle.com/us/products/applications/commerce/atg/index.html For more information on the BIG-IP system see http://www.f5.com/products/big-ip/

Products and applicable versions Product BIG-IP LTM

Version 11.1 - 11.4

Oracle ATG Web Commerce

10.2

Oracle Endeca Commerce

3.1.2

Deployment guide version

1.1 (see Document Revision History on page 8)

Important: M  ake sure you are using the most recent version of this deployment guide, available at http://www.f5.com/pdf/deployment-guides/oracle-atg-dg.pdf. To provide feedback on this deployment guide or other F5 solution documents, contact us at [email protected]

DEPLOYMENT GUIDE Oracle ATG Web Commerce

Contents Prerequisites and configuration notes 3 Configuration example 3

Configuring the BIG-IP LTM for Oracle ATG Web Commerce

4

ATG Web/Application tier configuration table

4

Front-end ATG Business Control Center (BBC) configuration table

6

ATG Endeca MDX configuration table

7

Document Revision History 8

2

DEPLOYMENT GUIDE Oracle ATG Web Commerce

Prerequisites and configuration notes The following are general prerequisites and configuration notes for this guide: hh You must have administrative access to the BIG-IP LTM web-based Configuration utility. hh T  his guide assumes you have already initially configured the BIG-IP system with Interfaces, VLANs, self IPs, and IP Routes, and that the LTM is installed, licensed, and running in your network. For basic LTM configuration and installation instructions, please consult the appropriate F5 documentation. hh Y  ou must administrative access to the ATG and Endeca Services. Root level access may be required for some installation or configuration tasks. hh You must have access to both DNS and NTP network services; for name resolution and to establish a singular time reference.

Configuration example The following is a logical configuration example with the BIG-IP system intelligently directing traffic to Oracle ATG Servers, ATG Business Control Center servers, and Oracle Endeca servers. Oracle ATG Servers

Clients

LTM Oracle Exadata Database Servers BIG-IP Platform Oracle BBC Servers

Oracle Endeca MDX Servers

Figure 1: Logical configuration example

3

DEPLOYMENT GUIDE Oracle ATG Web Commerce

Configuring the BIG-IP LTM for Oracle ATG Web Commerce Use the following tables for guidance on configuring the BIG-IP system for the Oracle ATG. These tables contains any non-default setting you should configure as a part of this deployment. Settings not contained in the table can be configured as applicable. For specific instructions on configuring individual objects, see the online help or product manuals.

ATG Web/Application tier configuration table BIG-IP object

Non-default settings/Notes Name

Type a unique name

Type

HTTP

Health Monitor

Interval

30

(Local Traffic-->Monitors)

Timeout

91

Send String

GET /crs/index.jsp HTTP/1.1\r\nHost: \r\nConnection: Close\r\n\r\n

Receive String

200 OK

Name

Type a unique name Add health monitor above

Health monitor

Pool

Slow Ramp Time

60

(Local Traffic -->Pools)

Load Balancing Method

Least Connections (member) recommended

Address

IP address of the ATG Managed Server

Service Port

7777

1

HTTP (Profiles-->Services)

TCP WAN (Profiles-->Protocol)

Profiles

TCP LAN (Profiles-->Protocol)

(Local Traffic-->Profiles) Persistence (Profiles-->Persistence)

Repeat Address and Port for all servers

Name

Type a unique name.

Parent Profile

http

Name

Type a unique name.

Parent Profile

tcp-wan-optimized

Idle Timeout

1800

Name

Type a unique name.

Parent Profile

tcp-lan-optimized

Idle Timeout

1800

Name

Type a unique name.

Persistence Type

Cookie

The following profile is only necessary if using the BIG-IP system to offload SSL Client SSL3 (Profiles > SSL)

Name

Type a unique name

Parent Profile

clientssl

Certificate and Key

Select the Certificate and Key you imported from the associated list

This is an URI helper iRule which provides an HTTP redirect to the correct application home path, if the user does not type it in the browser’s address bar. This iRule is OPTIONAL.

iRule (optional) (Local Traffic-->iRules)

1 2 3

Name

Type a unique name.

Definition

when HTTP_REQUEST { if {[HTTP::path] eq "/"}{ HTTP::redirect "http://[HTTP::host]/crs/index.jsp" } }

You must select Advanced from the Configuration list for these options to appear. If you expect more than 64,000 concurrent connections, configure a SNAT Pool. For more information on SNAT Pools, see the BIG-IP documentation To perform SSL offload on the BIG-IP system (optional), you must already have a valid SSL certificate and key, and imported it onto the BIG-IP system. See System > File Management > SSL Certificate list.

4

DEPLOYMENT GUIDE Oracle ATG Web Commerce

BIG-IP object

Non-default settings/Notes Name

Type a unique name.

Destination Address

IP address for the virtual server (clients use this address to access ATG via the BIG-IP system)

Service Port Protocol Profile (Client)

Virtual Servers (Local Traffic-->Virtual Servers)

1 2

80 1

Select the TCP WAN profile you created above

Protocol Profile (Server) 1

Select the TCP LAN profile you created above

HTTP Profile

Select the HTTP profile you created above

SNAT Pool

Auto Map (this field is Secure Address Translation in version 11.3 and later)

2

Default Pool

Select the pool you created above

Default Persistence Profile

Select the Cookie persistence profile you created above

iRule

Optional: If you created the URI helper iRule, enable it

You must select Advanced from the Configuration list for these options to appear. If you expect more than 64,000 concurrent connections, configure a SNAT Pool. For more information on SNAT Pools, see the BIG-IP documentation

This completes the configuration for the Oracle ATG Web tier.

5

DEPLOYMENT GUIDE Oracle ATG Web Commerce

Front-end ATG Business Control Center (BBC) configuration table Use the following table for guidance on configuring the BIG-IP LTM for Oracle ATG Business Control Center. BIG-IP object

Non-default settings/Notes Name

Type a unique name.

Type

HTTP

Interval

30

Timeout

91

Send String

GET /atg/index.jsp HTTP/1.1\\r\\nHost: \\r\\nConnection: Close\\r\\n\\r\\n

Name

Type a unique name.

Health monitor

Add health monitor above

Pool

Slow Ramp Time1

60

(Local Traffic -->Pools)

Load Balancing Method

Least Connections (member) recommended

Address

IP address of the ATG BBC server

Service Port

7779

Health Monitor (Local Traffic-->Monitors)

HTTP (Profiles-->Services)

Repeat Address and Port for all servers

Name

Type a unique name.

Parent Profile

http

Name

Type a unique name.

Parent Profile

tcp-wan-optimized

Profiles

Idle Timeout

1800

(Local Traffic-->Profiles)

Name

Type a unique name.

Parent Profile

tcp-lan-optimized

Idle Timeout

1800

Name

Type a unique name.

Persistence Type

Cookie

TCP WAN (Profiles-->Protocol)

TCP LAN (Profiles-->Protocol)

Persistence (Profiles-->Persistence)

This is an URI helper iRule which provides an HTTP redirect to the correct application home path, if the user does not type it in the browser’s address bar. This iRule is OPTIONAL.

iRules (Local Traffic-->iRules)

Virtual Servers (Local Traffic-->Virtual Servers)

1 2

Name

Type a unique name.

Definition

when HTTP_REQUEST { if {[HTTP::path] eq "/"}{ HTTP::redirect "http://[HTTP::host]/atg/index.jsp" } }

Name

Type a unique name.

Destination Address

IP address for the virtual server (clients use this address to access ATG via the BIG-IP system)

Service Port

7779

Protocol Profile (Client) 1

Select the TCP WAN profile you created above

Protocol Profile (Server) 1

Select the TCP LAN profile you created above

HTTP Profile

Select the HTTP profile you created above

SNAT Pool 2

Auto Map (this field is Secure Address Translation in version 11.3 and later)

iRule

Enable the URI helper iRule you created above

Default Pool

Select the pool you created above

Default Persistence Profile

Select the Cookie persistence profile you created above

You must select Advanced from the Configuration list for these options to appear. If you expect more than 64,000 concurrent connections, configure a SNAT Pool. For more information on SNAT Pools, see the BIG-IP documentation

This completes the configuration for the Oracle ATG Business Control Center configuration. 6

DEPLOYMENT GUIDE Oracle ATG Web Commerce

ATG Endeca MDX configuration table Use the following table for guidance on configuring the BIG-IP LTM for Oracle ATG Endeca MDX. BIG-IP object

Non-default settings/Notes Name

Type a unique name.

Type

HTTP

Interval

30

Timeout

91

Send String

GET /admin\?op=ping HTTP/1.1\\r\\nHost: \\r\\nConnection: Close\\r\\n\\r\\n

Name

Type a unique name.

Health monitor

Add health monitor above

Pool

Slow Ramp Time1

60

(Local Traffic -->Pools)

Load Balancing Method

Least Connections (member) recommended

Address

IP address of the ATG Endeca MDX server

Service Port

9001

Health Monitor (Local Traffic-->Monitors)

HTTP (Profiles-->Services)

Repeat Address and Port for all servers

Name

Type a unique name.

Parent Profile

http

Name

Type a unique name.

Parent Profile

tcp-wan-optimized

Profiles

Idle Timeout

1800

(Local Traffic-->Profiles)

Name

Type a unique name.

Parent Profile

tcp-lan-optimized

Idle Timeout

1800

Name

Type a unique name.

Persistence Type

Cookie

TCP WAN (Profiles-->Protocol)

TCP LAN (Profiles-->Protocol)

Persistence (Profiles-->Persistence) Name

Type a unique name.

Destination Address

IP address for the virtual server (clients use this address to access ATG via the BIG-IP system)

Service Port

9001

Virtual Servers

Protocol Profile (Client)

(Local Traffic-->Virtual Servers)

Protocol Profile (Server) 1

Select the TCP LAN profile you created above

HTTP Profile

Select the HTTP profile you created above

SNAT Pool

Auto Map (this field is Secure Address Translation in version 11.3 and later)

1 2

1

2

Select the TCP WAN profile you created above

Default Pool

Select the pool you created above

Default Persistence Profile

Select the Cookie persistence profile you created above

You must select Advanced from the Configuration list for these options to appear. If you expect more than 64,000 concurrent connections, configure a SNAT Pool. For more information on SNAT Pools, see the BIG-IP documentation

This completes the configuration.

7

8 DEPLOYMENT GUIDE Oracle ATG Web Commerce

Document Revision History Version 1.0 1.1

Description New guide

09-13-2013

- Changed the version of ATG Web Commerce in the Products and Versions table on page 1 from 10.1.1 to 10.2 - Added Endeca Commerce 3.2.1 to the same table

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09-18-2013

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Deploying the BIG-IP LTM with Oracle ATG - F5 Networks

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