December, 2012 Position Titles 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Intern Assistant Associate Senior Associate Project Coordinator Project Manager Program Manager Program Director Senior Director Executive Director

Example Role Descriptions 1.

Intern

Internship dependent 2.

Assistant

Performs clerical duties including answering telephones, screening calls, taking messages and acting as receptionist; sets up and maintains files of information; uses computer skills to enter and maintain data; prepares correspondence and develops other routine documents; may make appointments and travel arrangements, coordinates activities relative to department functions. 3.

Associate

Provides a variety of administrative, clerical, research, and project support to managers and/or other staff. These include maintaining databases, researching/compiling information, generating and formatting reports, preparing routine correspondence, providing customer service to clients and assisting and participating in project support activities. 4.

Senior Associate

Performs a variety of skilled administrative, clerical, research and project duties directly related to project/program management activities. Duties may include researching/compiling information; coordinating activities between departments and/or outside services. Maintains data; generates and formats reports and other documents using a full range of computer software skills including spreadsheets, word processing, desktop publishing, database management, presentation software, etc. May assume lead responsibility for special projects relating to department functions.

5.

Project Coordinator

Assumes responsibility for the day to day implementation of one or more projects ensuring compliance with the stated objectives of the project and with less direct oversight from a manager or director. Coordinates the work of others within the program or project team; works with other departments as necessary. 6.

Project Manager

Provides overall management and supervision to one or more projects including team supervision, developing/controlling the budget in some cases, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating the project with others in the organization. 7.

Program Manager

Provides overall management and supervision to several related projects in a priority area of the organization. Includes team building and supervision, developing/controlling the budget in some cases, developing/implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating multiple projects within the program and with others in the organization. 8.

Program Director

Provides overall management and direction to one or more large programs including management of staff, developing/controlling the budget, developing/ implementing policies and procedures, participating in obtaining funds/grants, coordinating/integrating program with others in the organization. Frequently, this position reports to the Executive Director, is a member of the leadership team and directly or indirectly manages multiple staff members. 9.

Senior Director

Provides direction and day-to-day management of several key functions other than programs such as finance, administration, human resources and/or development; assumes responsibility for major projects; assumes responsibility for organization in absence of Executive Director. Participates as a member of the leadership team to formulate and implement policies and plans to meet the organization's short- and long-term objectives. and/or: Directs delivery of programs in accordance with the organization's goals and objectives. May write or participate in writing of grant applications, depending on structure of organization. Ensures program activities comply with contracts. Supervises program staff either directly or through intermediary supervisors. Acts as liaison with clients, government agencies, the community and the public relative to funding, contracts and delivery of services. Participates as a member of the leadership team in the development and implementation of organization-wide policies and programs that will contribute to its overall success. 10. Executive Director Responsible to the Board of Directors for management of the entire nonprofit organization including fundraising/development, human resources, strategic planning, programs, finance and communications. Represents organization to government agencies, community and the public.

December, 2012 Position Titles 1. Intern 2. Assistant ... -

3. Associate. 4. Senior Associate. 5. Project Coordinator. 6. Project Manager. 7. Program Manager. 8. Program Director. 9. Senior Director. 10. Executive Director.

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