GE Appliances & Lighting

Service Bulletin August 2014

DD05-14

2012 and Later Plastic Tub Dishwashers

This Bulletin Supersedes DD02-12

Dishwasher Will Not Start or Start Light Flashing Follow the diagnosis steps below if the door switch does not engage on 2012 and later model dishwashers. The dishwasher has the following symptoms: • Control buttons respond but cycle does not start • Start light flashes after 4 – 10 seconds

Models that may be affected: ADT521PG, GDF510PG, GDF510PM, GDF510PS, GDF520PG, GDF520PS, GDT530PG and GDT530PS

Diagnosis steps: 1. 2. 3. 4. 5.

Verify consumer is closing the door within 10 seconds of pressing the start button (should be verified before service call). Look for a broken door strike and replace as needed (WD35X10387). Look for missing or broken latch paws and replace as needed. Enter Diagnostic Error Code Mode to check door switch operation. Check alignment of door strike and latch paws. The top of paws should be flush with the top of the strike. To raise the strike, the door must be raised. Follow the instructions on the next page.

GE Appliances & Lighting General Electric Company Louisville, KY 40225 GEAppliances.com

DD05-14

To raise the door: To raise the door, order six WD01X10107 spacer’s. Up to three spacers per side may be used (see illustration below). If the door or strike hits the top of the tub, the tub top may be bowed down. Most dishwashers can be repaired by pushing or pulling up on the tub to remove the bowed down condition.