Exhibit One: DEFINING TRAITS OF CULTS AND THEIR PARALLELS WITHIN ENRON
1. CHARISMATIC LEADERSHIP
2. A COMPELLING VISION AND INTELLECTUAL STIMULATION
A deeply entrenched commitment to the charismatic leader The leader has total and absolute authority Leaders build their eminence and maintain their grip on their followers through a well-articulated, emotive communication of their vision The leader cultivates a compelling and captivating self image Immense faith invested in the leaders The leaders enjoy a lifestyle of much greater luxury than their followers
An intense transcendent ideology A high degree of personal commitment by followers, to the goals of their leaders The replacement of the follower’s existing belief system with a sense of being involved in a meaningful or revolutionary change or transformation Stakhonivite work norms
Heavy emphasis on the charismatic attributes of leadership The CEO had immense and unchallenged authority Dramaturgical events, such as annual management conferences, where leaders promoted themselves in a theatrical manner. For example, Skilling dressed and acted as Darth Vader. Hagiographic accounts of leaders in business press (e.g. dubbed as ‘revolutionaries’) Intense faith exhibited by employees in Lay and Jeffrey Skilling, and a declining confidence in the quality of their own perceptions The CEO led an ultra opulent lifestyle
A totalistic vision, leading to a higher sense of purpose and achievement/earnings Employees assured they were transforming how business was conducted in the world, for the common good Goal set of becoming ‘the world’s leading company’ Intense workloads, up to eighty hours per week
3. INDIVIDUAL CONSIDERATION
Indoctrination rituals that alternate between stressful and exhilarating A process of conversion enacted Concentrated ‘Love-bombing’, to promote a new sense of being Ongoing emphasis on the development of the followers’ devotion to intensify commitment at the conversion Continuous indoctrination, to reinforce initial sense of affiliation
4. PROMOTION OF A COMMON CULTURE
Punitive internal environment: dissent demonised Uni-directional communication downwards. Negative information suppressed and positive information maximised Total conformity from followers Uniform language and dress codes
Intense recruitment rituals, designed to engage employees in a process of affiliation The transformation of attitudes, behaviour and dress codes Constant messages that those hired were part of a special elite and were the brightest and the best in the world Ongoing indoctrination, characterised by top down communication and severely limited upward feedback
Dissent suppressed: perceived dissenters marginalised and often reassigned or fired Groupthink encouraged and endorsed Financial data falsified An unwritten internal rule of ‘no bad news’ Low toleration of dissent: perceived dissenters marginalised, reassigned or fired Common dress code among key employees Cultivation of obscure jargon, familiar only to initiates within the organisation Punitive internal regime (‘rank and yank’), designed to alternate intense positive reinforcement with disorienting periods of criticism
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