CERTIFICATE IN TELECENTRE/ VILLAGE KNOWLEDGE CENTRE MANAGEMENT (CTVM) Term-End Examination December, 2011 OXE-023 : CONTENT AND SERVICES IN TELECENTRE OXE-024 : PROMOTING YOUR TELECENTRE Time : 3 hours Note :
Maximum Marks : 100
(i) Attempt all sections A, B and C as per directions given in each Section. (ii) Marks for each sections are indicated against it. (iii)Answer should be brief and to the point.
SECTION - A 4:D Choose
1—a,
1
the best answer.
r‘,3 Answer all questions, each question carries 2 10x2=20 marks.
1. Which among the following is the largest Computer ? (a)
Laptop
(b)
Mainframe Computer
(c)
Super Computer
(d)
Personal Computer
OXE-023 & 024
1
P.T.O.
2.
Which among the following element is unnecessary for connecting to the Internet ? (b) Internet Service Provider (a) Modem (d) Browser (c) Printer
3. Virus, spy-ware and other malicious programmes can be referred as : (a) Malware (b) Anti-Virus (c) Virus (d) AVG
4. Which among the following is not an essential element of service ? (a) Needs (b) Cost (c) Effectiveness (d) Panchayat members 5. Key to the effective and efficient use of telecentre is
6.
(a)
wide community participation
(b)
limited community participation
(c)
men's participation
(d)
women's participation
Which among the following is not a common information source in rural areas ? (a)
School teachers
(b)
Local authorities
(c)
Community leaders
(d)
Computer
OXE-023 & 024 2
7 Choose the external source of information in a
telecentre. (a)
Domain Experts
(b)
Local markets
(c)
Community leaders
(d)
Village elders
8. Which among the following is not a 4Ps of
marketing ? (a) Price (b) Printer (c) Place (d) Product 9. Who among the following does not influence the
rural consumer behaviour ?
10.
(a)
Family
(b)
District magistrate
(c)
Opinion leaders
(d)
Friends
Which are the two essential elements of assessment ? (a)
Monitoring and Evaluation
(b)
Financial and Social sustainablity
(c)
Efficiency and Effectiveness
(d)
Durability
OXE-023 & 024
3
P.T.O.
SECTION-B Short Answer (i)
6x5=30
Attempt any five questions choosing at least two .questions from Part I and II.
(ii)
Each question carries 6 marks.
PART I -
11.
Define a computer in your-own words.
12.
What is the importance of services for your telecentre ?
13.
List different products that can be distributed through your telecentre.
14.
Define internet in your words.
PART II -
15.
Describe two types of information.
16.
List three kinds of search engines.
17.
Define Information System in your own words.
18.
What are the four roles that the telecentre manager has to play in information management ?
OXE-023 & 024 4
SECTION-C Essays 19.
Answer two questions, each carries 25 marks. 2x25 =50 How would you increase the speed of a slow performing computer ? OR List down some of the Core Services that can be delivered through your telecentre ?
20.
Explain the four major roles of telecentre manager in information management. OR What is promotion and list five different methods of telecentre promotion in short ?
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