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il.q,itF,,,: F,g-eiii'+ *i ci;r:;:rg,,*" €{fri+:;:**!i ai};i*€j,":r!+t:tt t}<:;;tt:,. F,e p*t e*4ni irisguctlo*s a b*r*lse;#r t*strs;*rj in tlga riFli.i cf a:;r " PexraEhas t* bs usedoftl,v*b,1'that perseinand is r.:i:tr. transferabi*t* aliv *lh*i Ferscl-rexeeFtunder the conditi*nc nisnfi*$ed in t!:* F*asse*ger*o {Cita:igeoi' Na'n*s) F*cl*s,i99* s*d subcoquefti si$end*s'i szadairiigg7. 1'2 Ia thes=R.ules,pwa 3{z} {b} govemsthc changecf namc \i,ithin thc family.q.hich iater*alia etatesthat aay Eeilwarvserr,;nt authorisedin this behalf bv P.ailrva5'administrationmay ppsr.it..thecha:rgeof name af e -a pas-seng€r having a seat or berth reservedin his aamq, whe.rethe passe*gers makes a requestin writing 24 hours before the scheduleddeparrureof-tne faia that the resenratio* made in his nu*" be transfenedto aabthermember ofhis family. 2The issueregardinggi*#,f-aeility ;i;n rhe e- or*.*"i"*"Fn passengers of one family holding concessionalandnon-concessiona! '. ticket or rvith different elementof coneesiionwas exuminei *r*;nt;C-;;;;;;;committee constitutd io exanrinethe suggeslionsr.**Gd fb, *oJlE;;; ;:.thc softwere qnq it rvas decidedthat-&e,chql-Eeof names will not be aliorled on tickets',isbued on*ncpssions. A,'cdt af theseariiiutesrvas circulated to: ail zonal'.,Rait i,uy-* oid* tiris ,ift** letNer no. gglTGilz$/p.iPF S fvt,f,r',ed *c. 17'1*qn 3-
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Recently a caseu'as filed in a.eonsurnereourt wherein the facility of of namewas deniedbefireena senior cittzencoupleas both *, giurn :*gclrferent efmeni of concession.The casern'ascsstestedon the aboveliour, hot4'ev€i,the consurnercourf did not aceeptthe copy of minutes of the producedb5fore it to supporrrlie pravisice regardingn*n-grerting af f?l;lTe laelllry oi charrg€oi natnteon tle ticlcetsissuedunde"r ccneessicn.Tireanreel agaiast cr:is de,oiei+ngias filed I'r $tare cons$!:ilcr-Fcrunt r&,hsrsH+:r,ble commissicn has' d;rected tlte counsei tc s*ek *grte& iastn:etions cf, rhe e**tp*ie:-rtauthoriiy*n lllis iss*e,. 3'! The matter hes been exemined in this cffrce in consultatic* rvith FinanceDireetorateof l!{inistry ofRaiiwa-ysar:dit }rasbeende*id*d that since it is a fa*itritr providedto th* passs$gfrs.suitablcresfrictionseanbe funpcsed :ati'!i' fiJ' tiefrlh3.t:lr/LtnTRAeil
No.Il/91lPt.2
National Federation of Indian Raihvaynten(N,F.I.R) 3. ChelmsfordRoad, Nen'Delhi, Dt: lllt2Dtl1
Copy foruarded to ihe GeneralSecretariesof Affiliated Unionsof NFIR for information. NlediaCentre/NFIR.
""t*-'-;{
(Dr M.Raghavaiah) 6eneral Secretary
*
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2A! 7 '1 ?
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to avoid its misuseand it cannotbe claimed as a matterof rigbt. As such,it has beendecidedrld ftr fac'ity of change of ,"o,; ;i;li not be pennissible on the ticketsissuedon concession. : 4'
This issueswith the concurrenceof Finance Directorate vsvvr of Ministry of
Railways.
5. This disposesoff Northem Railway's letter no. 1_RTA/0/Genr.policy/ 2016 datedr2.0r.2afi. NorrhernRailway may file the repry in Hon,ble state ConsumerForum on the abovelines.
(Vikram Singh) Director PassengerlVlarketing R4ilway Board No. 2011nG4t2}/p/2
Dategl.0r.20t7
Copy forwardedto: FA & CAO, All ZonalRailways. Director (Audit), All ZonalRailways.
\
rorFinanc i "kt\l*\)*,r,
Ralwavs
Coov to: l. CCM/PMsand CgMipSs,al|ZnnzlRailways.
2'
ADGiPR"EDV(T),EDF-C, orccl,-ppsrFc, - - -' osD/Tc, vver rv' IF(c) \v'/l & v(ss) branches of RailwaY Board.
3'
MD/IRCTC,B r4g, r rth Froor,statesman House,Barakhamba Road,New DerhiI 10001 CRIS,Chanakyapuri, NewDelhi. lgneral Manager/pRs-I, professovtraininga"pifessor/commerciar Railwaystaffcollege, ?ffi1"J":*eral, ThePrincipals,zonarRailwayTrainingInstitutes,centrarRailway/Bhusawal, -NorthemEastern Railway/Bhuli-Dhanbad, iliilryrcili"iuloi-t' u*, cenrral railway/lVluzaffarpur,- Railway/Alipurduar, soua"rn iluilway/Trichy, South lf. centralRailwayiMoura Ari, sE Railway/bini, Nortt westemnaitwayluaaipur. Director' Indian nairwalllf]t-uje or iransport -) tvlanagemerqH"iooi BypassRoad" llanak Nagar,Lucknow-226001l. Generalsecretary, NationarFederation of IndianRailwaymen (NFIR),3, chermsford Road,NewDelhi. All rndiaRailwaymen Federation ( ArRF), 4, Skte EnrryRsa4 ff:f#,iirretary, SecretaryGeneral,tud.stg of Ra'way officers Association(FR'A), RoomNo. 370,Rail Bhawan,NewDelhi. SecretaryGeneral,rnd]g promoteeofficers Federation (IF.poF), Room lrilways No.268,RailBhawan, NewDelhi. Generar, *titnoia Rpr association, RoomNo. 256-D,Rail Bhawan,New i:r,i:lu.t
4. 5. 6.
8: 9. 10. 11. t2.
1 3 . CTM, MetroRailway,MetroRail "nf**
33/1,J.L.NehruRoad,Kolkata-7'. DeIWny
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