Collective Reputation and Market Structure: Regulating the Quality vs Quantity Trade-off Pierre Fleckinger University of Paris 1 - Paris School of Economics

May 2009

1/27

Introduction Overview Leading Example Quality Uncertainty Collective branding and reputation The Model Welfare and Market Structure Regulation Issue Conclusion

2/27

Overview Background ◮

A huge literature on markets for experience goods



However, not studied as a market structure problem



Yet, it matters a lot from a competition policy point of view

3/27

Overview Background ◮

A huge literature on markets for experience goods



However, not studied as a market structure problem



Yet, it matters a lot from a competition policy point of view

Results ◮

Model of collective ’reputation’ with quality and quantity issues



A pervasive trade-off between quality and quantity



Competition and quality standards are complement



The optimal market structure is either a very fragmented market or a very strong syndicate



Quantity regulation is the best instrument 3/27

Leading Example



A textbook example of experience good : French wine

4/27

Leading Example



A textbook example of experience good : French wine



Consumers have some information, through experts grading and others’ experience

4/27

Leading Example



A textbook example of experience good : French wine



Consumers have some information, through experts grading and others’ experience



Quality standards are present (AOC schedule of conditions), but quality is neither objective nor quantifiable

4/27

Leading Example



A textbook example of experience good : French wine



Consumers have some information, through experts grading and others’ experience



Quality standards are present (AOC schedule of conditions), but quality is neither objective nor quantifiable



Appellations are collectively owned and producers are not easily identified (or remembered)

4/27

Leading Example



A textbook example of experience good : French wine



Consumers have some information, through experts grading and others’ experience



Quality standards are present (AOC schedule of conditions), but quality is neither objective nor quantifiable



Appellations are collectively owned and producers are not easily identified (or remembered)



The organization of production is a mix of government intervention, producers syndication and free competition

4/27

Uncertain Quality : theoretical background



Since Akerlof (1970), economists predict market failure for experience goods (Nelson, 1970)

5/27

Uncertain Quality : theoretical background



Since Akerlof (1970), economists predict market failure for experience goods (Nelson, 1970)



...unless the purchase is repeated, and a reputation effect emerges (Klein & Leffler, 1981 ; Shapiro, 1983)

5/27

Uncertain Quality : theoretical background



Since Akerlof (1970), economists predict market failure for experience goods (Nelson, 1970)



...unless the purchase is repeated, and a reputation effect emerges (Klein & Leffler, 1981 ; Shapiro, 1983)



...or signaling takes place (Milgrom & Roberts, 1986 ; Bagwell & Riordan, 1991)

5/27

Uncertain Quality : theoretical background



Since Akerlof (1970), economists predict market failure for experience goods (Nelson, 1970)



...unless the purchase is repeated, and a reputation effect emerges (Klein & Leffler, 1981 ; Shapiro, 1983)



...or signaling takes place (Milgrom & Roberts, 1986 ; Bagwell & Riordan, 1991)



...or certification is feasible : - by intermediaries (Lizzeri, 1999 ; Albano & Lizzeri, 2001) - by the government (Moav & Neeman, 2005)

5/27

Uncertain Quality : theoretical background



Since Akerlof (1970), economists predict market failure for experience goods (Nelson, 1970)



...unless the purchase is repeated, and a reputation effect emerges (Klein & Leffler, 1981 ; Shapiro, 1983)



...or signaling takes place (Milgrom & Roberts, 1986 ; Bagwell & Riordan, 1991)



...or certification is feasible : - by intermediaries (Lizzeri, 1999 ; Albano & Lizzeri, 2001) - by the government (Moav & Neeman, 2005)



...or rules, norms and laws establish the production conditions to set minimum quality standard (Leland, 1979)

5/27

Collective branding and reputation ◮

Collective reputation of peer groups (Tirole, 1996) exogenous difference between individuals (see also Moav & Neeman, 2005 ; Bourgeon & Coestier, 2006) Bayesian learning and incentives for quality

6/27

Collective branding and reputation ◮

Collective reputation of peer groups (Tirole, 1996) exogenous difference between individuals (see also Moav & Neeman, 2005 ; Bourgeon & Coestier, 2006) Bayesian learning and incentives for quality



Collective reputation and quality learning (Shapiro, 1983) ’mechanical’ learning of consumers (not bayesian) case of agricultural product : Winfree & McCluskey (2005)

6/27

Collective branding and reputation ◮

Collective reputation of peer groups (Tirole, 1996) exogenous difference between individuals (see also Moav & Neeman, 2005 ; Bourgeon & Coestier, 2006) Bayesian learning and incentives for quality



Collective reputation and quality learning (Shapiro, 1983) ’mechanical’ learning of consumers (not bayesian) case of agricultural product : Winfree & McCluskey (2005)



Producers syndication and collective labels (Auriol & Schilizzi, 2003 ; Marette & Crespi, 1999, 2003) : economies of scale in labeling ( ?)

6/27

Collective branding and reputation ◮

Collective reputation of peer groups (Tirole, 1996) exogenous difference between individuals (see also Moav & Neeman, 2005 ; Bourgeon & Coestier, 2006) Bayesian learning and incentives for quality



Collective reputation and quality learning (Shapiro, 1983) ’mechanical’ learning of consumers (not bayesian) case of agricultural product : Winfree & McCluskey (2005)



Producers syndication and collective labels (Auriol & Schilizzi, 2003 ; Marette & Crespi, 1999, 2003) : economies of scale in labeling ( ?)



recent works : Carriquy & Babcock (2007), Marette (2007), Argenton (2007), Rouviere & Soubeyran (2008) (either quality or quantity is the only strategic choice, not both)

6/27

Informational setting



Full information ⇒ Competition with vertical differentiation



No information ⇒ Market unraveling (lemons problem)

7/27

Informational setting



Full information ⇒ Competition with vertical differentiation



Aggregate signal ⇒ Competition under collective reputation



No information ⇒ Market unraveling (lemons problem)

7/27

Introduction The Model Timing and information Consumers Producers Welfare Optimum Welfare and Market Structure Regulation Issue Conclusion

8/27

The model : timing and information

t=1

Producers decisions

t=2

Consumers learn aggregate variables

t=3

Market clears

t=4

Consumption



t = 1 : n producers choose quality and quantity



t = 2 : consumers learn total quantity and average quality



t = 3 : the price establishes so that demand equals supply



t = 4 : consumers discover the quality of their purchase

9/27

The model : timing and information

t=1

Producers decisions

t=2

Consumers learn aggregate variables

t=3

Market clears

t=4

Consumption



t = 1 : n producers choose quality and quantity



t = 2 : consumers learn total quantity and average quality



t = 3 : the price establishes so that demand equals supply



t = 4 : consumers discover the quality of their purchase

9/27

Micro-foundations : The consumers ◮

Consumers differ through their taste t distributed over [0, t] according to cdf F .

10/27

Micro-foundations : The consumers ◮

Consumers differ through their taste t distributed over [0, t] according to cdf F .



When quality is θ and price p, a consumer buys one unit if his utility (Mussa-Rosen, 1978) is positive, with : u(θ, p; t) = v(θ, t) − p

10/27

Micro-foundations : The consumers ◮

Consumers differ through their taste t distributed over [0, t] according to cdf F .



When quality is θ and price p, a consumer buys one unit if his utility (Mussa-Rosen, 1978) is positive, with : u(θ, p; t) = v(θ, t) − p



This yields the inverse demand function : p(θ, Q) = v(θ, F −1 (F (t) − Q))

Assumptions : (1) v(θ, t) = θt, (2) uniform distribution, then : p(θ, Q) = θ(a − bQ)

(1) 10/27

The producers ◮

n identical producers, i = 1..n, choose : ◮ ◮

quantity qi quality θi in [θ, θ]

11/27

The producers ◮

n identical producers, i = 1..n, choose : ◮ ◮



quantity qi quality θi in [θ, θ]

Unit (and marginal) cost of quality is c(θi ) where c is convex, c(0) = 0 and c′ (0) = 0

Assumption : No fixed cost

11/27

The producers ◮

n identical producers, i = 1..n, choose : ◮ ◮



quantity qi quality θi in [θ, θ]

Unit (and marginal) cost of quality is c(θi ) where c is convex, c(0) = 0 and c′ (0) = 0

Assumption : No fixed cost ◮

The consumers observe total quantity Q = P θi q i and average quality θ = Q

P

qi

11/27

The producers ◮

n identical producers, i = 1..n, choose : ◮ ◮



quantity qi quality θi in [θ, θ]

Unit (and marginal) cost of quality is c(θi ) where c is convex, c(0) = 0 and c′ (0) = 0

Assumption : No fixed cost P



The consumers observe total quantity Q = P θi q i and average quality θ = Q



Since producers are anonymous, in a market equilibrium their profit is :

qi

πi ({qj , θj }j=1..n ) = p(θ, Q)qi − c(θi )qi

(2) 11/27

Welfare Optimum I Under the observability assumption, only aggregate quality matters (otherwise menus are optimal). Since costs are linear in quantity, the number of firm is irrelevant. Overall : Z Q W =U +Π= p(θ, Q)dQ − c(θ)Q 0

12/27

Welfare Optimum I Under the observability assumption, only aggregate quality matters (otherwise menus are optimal). Since costs are linear in quantity, the number of firm is irrelevant. Overall : Z Q W =U +Π= p(θ, Q)dQ − c(θ)Q 0

Lemma 1 Assume c′′′ ≥ 0 and c′ (θ) < a2 . Then there exists a unique optimal quality θ ∗ .

NB : price should be equal to marginal cost at θ ∗ : p(θ ∗ , Q∗ ) = c(θ ∗ ) 12/27

Welfare Optimum II p p(θ ∗ , Q)

p∗

E∗

c(θ ∗ )

θ↑ 0

Q∗

Q 13/27

Introduction The Model Welfare and Market Structure The competitive equilibrium Consumers’ surplus MQS and competition Regulation Issue Conclusion

14/27

The competitive equilibrium I ◮

In a competitive situation, the producers play the Nash equilibrium of the game defined above.



Technical issues : Non-concavity, two-dimensional strategies, corner solutions, non uniqueness...

15/27

The competitive equilibrium I ◮

In a competitive situation, the producers play the Nash equilibrium of the game defined above.



Technical issues : Non-concavity, two-dimensional strategies, corner solutions, non uniqueness...



Fundamental equation (first-order condition w.r.t. qi ) :

p(θ, Q) − c(θi ) = −pQ (θ, Q)qi + | {z } | {z } unit margin

market power

θ − θi qi p(θ, Q) θ Q | {z }

(3)

quality dilution

15/27

The competitive equilibrium I ◮

In a competitive situation, the producers play the Nash equilibrium of the game defined above.



Technical issues : Non-concavity, two-dimensional strategies, corner solutions, non uniqueness...



Fundamental equation (first-order condition w.r.t. qi ) :

p(θ, Q) − c(θi ) = −pQ (θ, Q)qi + | {z } | {z } unit margin



market power

θ − θi qi p(θ, Q) θ Q | {z }

(3)

quality dilution

If it is not interior, θi = θ ∀i, and qi is still given by (3).

15/27

The competitive equilibrium II Proposition 1 For any θ and n :

16/27

The competitive equilibrium II Proposition 1 For any θ and n : 1. The game has a unique Nash equilibrium. It is symmetric and in pure strategies. 2. Quality is decreasing in the number of competitors, and there exists N (θ) such that : θn+1 < θn for 1 ≤ n < N (θ) and θn = θ for n ≥ N (θ)

16/27

The competitive equilibrium II Proposition 1 For any θ and n : 1. The game has a unique Nash equilibrium. It is symmetric and in pure strategies. 2. Quality is decreasing in the number of competitors, and there exists N (θ) such that : θn+1 < θn for 1 ≤ n < N (θ) and θn = θ for n ≥ N (θ) 3. Perfect competition drives quality to the lowest level : θ∞ = lim θn = θ n→∞

16/27

The competitive equilibrium II Proposition 1 For any θ and n : 1. The game has a unique Nash equilibrium. It is symmetric and in pure strategies. 2. Quality is decreasing in the number of competitors, and there exists N (θ) such that : θn+1 < θn for 1 ≤ n < N (θ) and θn = θ for n ≥ N (θ) 3. Perfect competition drives quality to the lowest level : θ∞ = lim θn = θ n→∞

4. Total production is strictly increasing in the number of competitors.

16/27

The competitive equilibrium II Proposition 1 For any θ and n : 1. The game has a unique Nash equilibrium. It is symmetric and in pure strategies. 2. Quality is decreasing in the number of competitors, and there exists N (θ) such that : θn+1 < θn for 1 ≤ n < N (θ) and θn = θ for n ≥ N (θ) 3. Perfect competition drives quality to the lowest level : θ∞ = lim θn = θ n→∞

4. Total production is strictly increasing in the number of competitors. 5. For n large enough, competition induces overproduction : Q∞ = lim Qn = 1b (a − n→∞

c(θ) θ )

> Q∗ 16/27

The competitive equilibrium III θ θ θ∗ ut

E1

E∗

ut

ut

ut

θ ut

Q1

Q∗

E∞

Q∞

a b

Q

17/27

Consumers’ surplus In the competitive equilibrium with n firms : b Un = θn Q2n 2

18/27

Consumers’ surplus In the competitive equilibrium with n firms : b Un = θn Q2n 2

Proposition 2 Let N (θ) be defined as in proposition 1. Consumers’ surplus is V-shaped with minimum at N (θ) : Un > Un+1 for all n < N (θ) Un < Un+1 for all n ≥ N (θ)

18/27

Consumers’ surplus In the competitive equilibrium with n firms : b Un = θn Q2n 2

Proposition 2 Let N (θ) be defined as in proposition 1. Consumers’ surplus is V-shaped with minimum at N (θ) : Un > Un+1 for all n < N (θ) Un < Un+1 for all n ≥ N (θ)

Corollary 1 Welfare is maximized either with a monopoly or with perfect competition. 18/27

p

p∗

0

E∗

Q∗

c(θ ∗ )

Q

19/27

p

p1

E1

E∗

p∗

0

Q1

Q∗

c(θ ∗ )

Q

19/27

p

p1

E1

E∗

p∗ pn

0

c(θ ∗ )

En c(θn )

Q1 Qn

Q∗

Q

19/27

p

p1

E1

E∗

p∗ pn

p∞ 0

c(θ ∗ )

En c(θn ) E∞ Q1 Qn

Q∗

Q∞

c(θ)

Q

19/27

The complementarity between competition and MQS   ∗) 2 a − c(θ ∗ θ   c(θ) 2 θ = 2b a − θ

Welfare under monopoly :

W1 =

Welfare under perfect competition :

W∞

3θ ∗ 8b

20/27

The complementarity between competition and MQS   ∗) 2 a − c(θ ∗ θ   c(θ) 2 θ = 2b a − θ

Welfare under monopoly :

W1 =

Welfare under perfect competition :

W∞

3θ ∗ 8b

Proposition 3 There exists some minimum quality threshold θˆ such that : W∞ ≥ W1

if and only if

θ ≥ θˆ

In other words, imposing a standard and favoring competition are complementary policies.

20/27

Introduction The Model Welfare and Market Structure Regulation Issue Regulation of a monopoly Competition policy in oligopoly Regulatory instruments Conclusion

21/27

Regulation of a monopoly I Agricultural products in Europe : origin certification gives a legal role to producers organization. As a first approximation, assume that a producers organization acts as a monopoly (almost true for wine). Then, a PO : ◮

chooses the optimal quality



restrains too much quantity

22/27

Regulation of a monopoly I Agricultural products in Europe : origin certification gives a legal role to producers organization. As a first approximation, assume that a producers organization acts as a monopoly (almost true for wine). Then, a PO : ◮

chooses the optimal quality



restrains too much quantity

Regulation of a monopoly with non-contractible quality (missing link in Laffont & Tirole, 1993 ! !). We consider the following tools : ◮

(quality)



quantity



price



subsidy 22/27

Regulation of a monopoly II : quality and quantity ◮

Clearly, quality regulation is useless (unless forbidding a too high quality...)

23/27

Regulation of a monopoly II : quality and quantity ◮

Clearly, quality regulation is useless (unless forbidding a too high quality...)



Quantity regulation

Proposition 4 A regulator can strictly improve welfare with respect to monopoly by imposing a minimum quantity to be produced. This however induces a quality loss.

NB : procurement problem, the regulator ’orders’ a minimal quantity. 23/27

Regulation of a monopoly III : price-based instruments ◮

Price regulation

Proposition 5 Price regulation is less efficient than quantity regulation. NB : a priori, price and quantity are strategically equivalent in monopoly, i.e. not a strategic artifact.

24/27

Regulation of a monopoly III : price-based instruments ◮

Price regulation

Proposition 5 Price regulation is less efficient than quantity regulation. NB : a priori, price and quantity are strategically equivalent in monopoly, i.e. not a strategic artifact. ◮

Subsidy

Proposition 6 ◮

A subsidy degrades the quality offered but still increases quantity.



Any outcome reached with a subsidy can be attained with quantity regulation. 24/27

Competition policy in oligopoly



Increasing the quality standard is always (weakly) welfare improving

25/27

Competition policy in oligopoly



Increasing the quality standard is always (weakly) welfare improving



Quantity regulation

Proposition 7 Assume c is quadratic. If the minimum quality constraint is not binding absent intervention, then there exists an optimal uniform quota system that is strictly welfare improving for any n ≥ 2.

25/27

Competition policy in oligopoly



Increasing the quality standard is always (weakly) welfare improving



Quantity regulation

Proposition 7 Assume c is quadratic. If the minimum quality constraint is not binding absent intervention, then there exists an optimal uniform quota system that is strictly welfare improving for any n ≥ 2. NB : When the standard is high enough, the quantity effect still dominates.

25/27

Regulatory instruments θ

θ∗

E1

E∗ quantity regulation of a monopoly

quotas in oligopoly

En Q∗

Q 26/27

Main Conclusions ◮

Under collective branding, favoring competition is a good policy if and only if a high MQS can be enforced



If this is not the case, restricting entry is desirable, even for consumers (spirit of the Common Market Organization)



Quantity regulation dominates price regulation

27/27

Main Conclusions ◮

Under collective branding, favoring competition is a good policy if and only if a high MQS can be enforced



If this is not the case, restricting entry is desirable, even for consumers (spirit of the Common Market Organization)



Quantity regulation dominates price regulation

Valuable Extensions ◮

Endogenous collective decision-making in producers organizations



Open market and quantity regulation



Refining organizational structure, e.g. incorporating retailing



...

27/27

Collective Reputation and Market Structure: Regulating ...

Bayesian learning and incentives for quality. ▻ Collective reputation and quality learning (Shapiro, 1983). 'mechanical' learning of consumers (not bayesian).

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