Quick Fixes for the Classroom

1 Sign out the user (sign out is in lower right corner of task bar). 2 Shut down the device (shutdown option is in lower left corner of task bar.) NOTE: Device SHOULD BE OFF (fully shut down) when re-turning from home to school. 3 To turn on device, close lid and reopen, or push and hold power button.

4 Try to sign in as a user. If no success, continue with next step. 5 In the User Sign In box, the top right corner has a small drop down arrow. Click on the arrow & select Remove Person. (This step can also solve other issues beyond login problems). 6 Shut down the device (shutdown option is in lower left corner of task bar). NOTE: Closing lid does not shut down the device. 7 Have user sign on. A new user profile is created on the device. The user’s settings and preferences will sync with their Google account. If this does not work have a different user attempt to log on to the device.

If the above steps do not resolve the issue, please return Chromebook to LMC for further assistance.

Google Chromebook Shortcut Keys Below is a listing of the most frequently used shortcut keys available to Google Chromebook users. To see a map of all shortcuts, press Ctrl+Alt+? when signed in to your Chromebook.

Shortcut Keys

Description

Ctrl + Shift + Q (twice)

Sign out of your Google account

Ctrl + Shift + L

Lock your computer's screen

Alt + Shift + M

Open the files app

Alt + Shift + S

Open the status menu

Ctrl + Alt + Z

Toggle Chrome Vox on or off

Ctrl + Shift and + or -

Change screen resolution

Ctrl + Shift and 0

Set the screen resolution back to default

Page Up

Alt or Search and up arrow

Page Down

Alt or Search and down arrow

Ctrl + F5

Take screenshot of current page

Ctrl + Shift + F5

Take partial screenshot of current page

Ctrl + Shift + Right Arrow

Select the next word

Ctrl + Shift + Left Arrow

Select the previous word

Ctrl + Backspace

Delete the previous word

Alt + Backspace

Forward delete

Ctrl + Right Arrow

Move cursor one word to the right

Ctrl + Alt + Down Arrow

Go to the bottom of the page

Ctrl + L

Select everything in the address bar

Ctrl + Shift + V

Paste text as plain text

Ctrl + Z

Undo last action

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