Budget Optimization for Online Advertising Campaigns with Carryover Effects Nikolay Archak New York University, New York Vahab Mirrokni Google Research, New York S. Muthukrishnan Google Research, New York

Outline

Motivation Model and Problem Formulation Constrained MDP Improved Greedy Algorithm

User Conversion Attribution

Half the money I spend on advertising is wasted; the trouble is, I don’t know which half. (John Wanamaker)

User Conversion Attribution

Half the money I spend on advertising is wasted; the trouble is, I don’t know which half. (John Wanamaker) Online advertising helps with measurements like CTR & Conversion-Rate (CR).

User Conversion Attribution

Half the money I spend on advertising is wasted; the trouble is, I don’t know which half. (John Wanamaker) Online advertising helps with measurements like CTR & Conversion-Rate (CR). But, CTR and CR do not capture some important aspects of ad effectiveness.

Beyond Last Click

15:58:29 16:00:53 20:50:04 20:50:08 20:57:24

cheap Disney world vacation air fares priceline com priceline com

impression impression impression click conversion

Beyond Last Click

15:58:29 cheap Disney world vacation 16:00:53 air fares 20:50:04 priceline com 20:50:08 priceline com 20:57:24 Attribute the conversion to the last event?

impression impression impression click conversion

Beyond Last Click

15:58:29 cheap Disney world vacation impression 16:00:53 air fares impression 20:50:04 priceline com impression 20:50:08 priceline com click 20:57:24 conversion The last search might be triggered by previous ad impressions.

Beyond Last Click

15:58:29 cheap Disney world vacation 16:00:53 air fares 20:50:04 priceline com 20:50:08 priceline com 20:57:24 Go beyond the last click?

impression impression impression click conversion

Data: Number of Searches Before Conversion

With 66% probability the user will perform one more search before conversion. With 9.6% probability the user will perform at least 10 more searches before conversion.

Support in Prior Research

1

Theoretical claims in the marketing literature (Keller, 1996).

Support in Prior Research

1 2

Theoretical claims in the marketing literature (Keller, 1996). A randomized experiment performed by Yahoo! and a major retailer (Lewis, Reiley, 2008): the campaign had substantial impact also on those who merely viewed them.

Support in Prior Research

1 2

Theoretical claims in the marketing literature (Keller, 1996). A randomized experiment performed by Yahoo! and a major retailer (Lewis, Reiley, 2008): the campaign had substantial impact also on those who merely viewed them.

3

comScore study (2008): an incremental lift of 27% in the online sales lift in other important online behaviors (brand site visitation, trademark searches).

Support in Prior Research

1 2

Theoretical claims in the marketing literature (Keller, 1996). A randomized experiment performed by Yahoo! and a major retailer (Lewis, Reiley, 2008): the campaign had substantial impact also on those who merely viewed them.

3

comScore study (2008): an incremental lift of 27% in the online sales lift in other important online behaviors (brand site visitation, trademark searches).

4

Graph-based (Markov) Models (Archak, M., Muthukrishnan, WWW 2010)

Graph-based (Markov) Models

Archak, M., Muthukrishnan, WWW 2010 Graph-based (Markov) models show better fitness to data Compute Adfactors using AdGraphs, and show its effectiveness.

Graph-based (Markov) Models

Archak, M., Muthukrishnan, WWW 2010 Graph-based (Markov) models show better fitness to data Compute Adfactors using AdGraphs, and show its effectiveness. Construct a graph for the set of transactions (event sequences). Nodes or States: events like ad impression, ad click, search keyword etc. Special nodes like a conversion node.

Graph-based (Markov) Models

Archak, M., Muthukrishnan, WWW 2010 Graph-based (Markov) models show better fitness to data Compute Adfactors using AdGraphs, and show its effectiveness. Construct a graph for the set of transactions (event sequences). Nodes or States: events like ad impression, ad click, search keyword etc. Special nodes like a conversion node. Edges: between nodes representing consecutive events in the input.

Graph-based (Markov) Models

Archak, M., Muthukrishnan, WWW 2010 Graph-based (Markov) models show better fitness to data Compute Adfactors using AdGraphs, and show its effectiveness. Construct a graph for the set of transactions (event sequences). Nodes or States: events like ad impression, ad click, search keyword etc. Special nodes like a conversion node. Edges: between nodes representing consecutive events in the input. Edge weights: the frequency of pairs of events.

Graph-based (Markov) Models

Archak, M., Muthukrishnan, WWW 2010 Graph-based (Markov) models show better fitness to data Compute Adfactors using AdGraphs, and show its effectiveness. Construct a graph for the set of transactions (event sequences). Nodes or States: events like ad impression, ad click, search keyword etc. Special nodes like a conversion node. Edges: between nodes representing consecutive events in the input. Edge weights: the frequency of pairs of events. Edge weights → Transition probabilities between states in the Markov model.

Example: Markov Model and Budget Allocation

Null 0.6

0.8

Search

Search

Start

0.9

Generic

0.1

0.1

Retailer

0.4 Conversion

Example: Markov Model and Budget Allocation

Null 0.8/0.4

0.9/0.6

Start

0.9/0.9

0.1/0.1 Generic

0.2/0.2 0/0.2

Retailer

0.1/0.1 0/0.1

0/0.4

Conversion

Advertising actions may change transition probabilities, e.g. "advertise vs. not advertise" in each state may change the Markov model.

Example: Markov Model and Budget Allocation

Null 0.8/0.4

0.9/0.6

Start

0.9/0.9

0.1/0.1 Generic

0.2/0.2 0/0.2

Retailer

0.1/0.1 0/0.1

0/0.4

Conversion

Advertising actions may change transition probabilities, e.g. "advertise vs. not advertise" in each state may change the Markov model.

Budget Optimization Problem

Given: MDP model with state space X , advertising levels A: On each state x ∈ X , advertiser can take an advertising action a ∈ A. Each state x upon action a has a cost c(x, a), and each two states x and x 0 , upon action a on x, have a transition probability P x 0 ax

Budget Optimization Problem

Given: MDP model with state space X , advertising levels A: On each state x ∈ X , advertiser can take an advertising action a ∈ A. Each state x upon action a has a cost c(x, a), and each two states x and x 0 , upon action a on x, have a transition probability P x 0 ax

Advertising policy: Given a history of states, & time step t, determine an advertising action.

Budget Optimization Problem

Given: MDP model with state space X , advertising levels A: On each state x ∈ X , advertiser can take an advertising action a ∈ A. Each state x upon action a has a cost c(x, a), and each two states x and x 0 , upon action a on x, have a transition probability P x 0 ax

Advertising policy: Given a history of states, & time step t, determine an advertising action. Each advertising policy incurs some total cost, and results in some probability of conversion.

Budget Optimization Problem

Given: MDP model with state space X , advertising levels A: On each state x ∈ X , advertiser can take an advertising action a ∈ A. Each state x upon action a has a cost c(x, a), and each two states x and x 0 , upon action a on x, have a transition probability P x 0 ax

Advertising policy: Given a history of states, & time step t, determine an advertising action. Each advertising policy incurs some total cost, and results in some probability of conversion. Goal: Maximize probability of conversion. Constraint: for a budget V , total cost ≤ V .

This paper: Budget Optimization with Positive Carryover Effects An LP for the optimal advertising policy. Apply classical results from constrained MDP to this setting

This paper: Budget Optimization with Positive Carryover Effects An LP for the optimal advertising policy. Apply classical results from constrained MDP to this setting

An improved greedy algorithm in settings with Positive Carryover Effects Def: More advertising never hurts. Proof: Monotonicity and structural properties of the dual value function Advantage: Simple mapreducable algorithm with better running time

This paper: Budget Optimization with Positive Carryover Effects An LP for the optimal advertising policy. Apply classical results from constrained MDP to this setting

An improved greedy algorithm in settings with Positive Carryover Effects Def: More advertising never hurts. Proof: Monotonicity and structural properties of the dual value function Advantage: Simple mapreducable algorithm with better running time

Simulation Validation Compare the improved greedy algorithm, LP algorithm, and baseline greedy Improved greedy algorithm is almost the same as LP (without assumptions) Both have 5-10% improvement over baseline greedy.

Constrained MDP

The optimal policy is a Markov policy.

Constrained MDP

The optimal policy is a Markov policy. Markov policies ⇔ Occupancy measures ⇔ Stationary policies: using conservation flow linear equations.

Constrained MDP

The optimal policy is a Markov policy. Markov policies ⇔ Occupancy measures ⇔ Stationary policies: using conservation flow linear equations.

max ρ

s.t.

XX

r (x, a)ρ(x, a)

[P2]

x∈X 0 a∈A

XX

d(x, a)ρ(x, a)

≤V

x∈X 0 a∈A

XX

ρ(y , a)(δx (y ) − P yax ) = β(x) ∀x ∈ X 0

y ∈X 0 a∈A

ρ(x, a)

≥ 0 ∀x ∈ X 0 , a ∈ A.

Constrained MDP: Primal and Dual LP

max ρ

s.t.

XX x∈X 0

r (x, a)ρ(x, a)

[P2]

a∈A

XX

d(x, a)ρ(x, a)

≤V

ρ(y , a)(δx (y ) − P yax )

= β(x) ∀x ∈ X 0

x∈X 0 a∈A

XX y ∈X 0

a∈A

ρ(x, a)

≥ 0 ∀x ∈ X 0 , a ∈ A.

Constrained MDP: Primal and Dual LP

max ρ

s.t.

XX x∈X 0

[P2]

r (x, a)ρ(x, a)

a∈A

XX

d(x, a)ρ(x, a)

≤V

ρ(y , a)(δx (y ) − P yax )

= β(x) ∀x ∈ X 0

x∈X 0 a∈A

XX y ∈X 0

a∈A

≥ 0 ∀x ∈ X 0 , a ∈ A.

ρ(x, a) min π,λ

s.t.

X

[P3]

β(x)π(x) + λV

x∈X 0

λ≥0 π(x) ≥ r (x, a) − λd(x, a) +

X y ∈X 0

P xay π(y )

Constrained MDP: Primal and Dual LP

max ρ

s.t.

XX x∈X 0

[P2]

r (x, a)ρ(x, a)

a∈A

XX

d(x, a)ρ(x, a)

≤V

ρ(y , a)(δx (y ) − P yax )

= β(x) ∀x ∈ X 0

x∈X 0 a∈A

XX y ∈X 0

a∈A

≥ 0 ∀x ∈ X 0 , a ∈ A.

ρ(x, a) min π,λ

s.t.

X

[P3]

β(x)π(x) + λV

x∈X 0

λ≥0 π(x) ≥ r (x, a) − λd(x, a) +

X y ∈X 0

P xay π(y )

Constrained MDP: Modified Dual

min π,λ

s.t.

X

[P3]

β(x)π(x) + λV

x∈X 0

λ≥0 π(x) ≥ r (x, a) − λd(x, a) +

X y ∈X 0

∀x ∈ X 0 , a ∈ A

P xay π(y )

Constrained MDP: Modified Dual

min π,λ

s.t.

X

[P3]

β(x)π(x) + λV

x∈X 0

λ≥0 π(x) ≥ r (x, a) − λd(x, a) +

X

P xay π(y )

y ∈X 0

∀x ∈ X 0 , a ∈ A

min πλ

s.t.

X

[P3(λ)]

β(x)π(x)

x∈X 0

πλ (x) ≥ rλ (x, a) +

X y ∈X 0

∀x ∈ X 0 , a ∈ A

P xay πλ (y )

Positive Carryover Effects

min πλ

s.t.

X

[P3(λ)]

β(x)π(x)

x∈X 0

πλ (x) ≥ rλ (x, a) +

X

P xay πλ (y )

y ∈X 0

∀x ∈ X 0 , a ∈ A Assumption: More advertising never hurts, ...

Positive Carryover Effects

min πλ

s.t.

X

[P3(λ)]

β(x)π(x)

x∈X 0

πλ (x) ≥ rλ (x, a) +

X

P xay πλ (y )

y ∈X 0

∀x ∈ X 0 , a ∈ A Assumption: More advertising never hurts, ... fβ (λ) = optimum value of P3(λ).

Positive Carryover Effects

min πλ

s.t.

X

[P3(λ)]

β(x)π(x)

x∈X 0

πλ (x) ≥ rλ (x, a) +

X

P xay πλ (y )

y ∈X 0

∀x ∈ X 0 , a ∈ A Assumption: More advertising never hurts, ... fβ (λ) = optimum value of P3(λ). Lemma (Structure of Dual Value Function) fβ (λ) is a piecewise linear continuous function. Moreover, the slope of fβ at any particular λ is equal to −β T (I − P λ )−1 dλ ...

Greedy Algorithm

Algorithm: Iteratively and greedily, find a sequence of λi ’s for which we solve P3(λ). Lemma: At most |X | × |A| λi ’s are relevant.

Experimental Setup

Input: Paths to conversions. Time-stampted sequence of search clicks leading to conversions.

Experimental Setup

Input: Paths to conversions. Time-stampted sequence of search clicks leading to conversions.

Transition probabilities? "advertise": Frequencey of consecutive events with short time gap. "not advertise": Frequency of consecutive events with large time gap.

Experimental Evaluation

Summary

Budget optimization as constrained MDP, leading to an LP formulation. An improved greedy algorithm in settings Positive Carryover Effects Simulation Validation

Summary

Budget optimization as constrained MDP, leading to an LP formulation. An improved greedy algorithm in settings Positive Carryover Effects Simulation Validation Future Experiments: Markov model on conversion paths & a sample of non-conversion paths.

Thank You!

Budget Optimization for Online Advertising Campaigns ...

Online advertising helps with measurements like CTR &. Conversion-Rate (CR). ... 4 Graph-based (Markov) Models (Archak, M., Muthukrishnan,. WWW 2010) ...

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