APPENDICES

APPENDIX- I SAMPLE BANKS

Public Sector Banks          

Bank of Baroda Bank of India Canara Bank Dena Bank Indian Bank Oriental Bank of Commerce Punjab National Bank State Bank of India Union Bank of India UCO Bank

Private Sector Banks  Centurion Bank Ltd.  Federal Bank Ltd.  HDFC Bank  ICICI Bank  IndusInd Bank Ltd.  ING Vyasya Bank Ltd.  South Indian Bank Ltd.  UTI Bank Ltd. (Axis Bank Ltd.)  Vijaya Bank  Yes Bank Ltd. Foreign Sector Banks  ABN-AMRO Bank N.V.  Bank of America NA  BNP Paribas  Barclays Bank PLC  Chinatrust Commercial Bank  Citibank N.A.  Deutsche Bank AG  DBS Bank Ltd.  HSBC Ltd.  Standard Chartered Bank 335

APPENDIX- II QUESTIONNAIRE

Bank‟s Name__________________________________________________________________

Dear Sir/Madam

We are doing a survey for purely academic purposes on the area of Human Resource in Banking Sector. We would be grateful if you could spare a few minutes to participate in it. Your responses will not be disclosed to anyone. Thank you for your cooperation.

Each Question has a choice of five responses ranging from (+2 to -2) Strongly Agree to Strongly Disagree. Kindly assign rating to each question. Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

+2

+1

0

-1

-2

Sr. No

Question

Rating (+2, +1 , 0, -1, -2)

1

Changes made in your organization are a reaction to circumstances.

2

Your organization has made continuous changes in its products and services.

3

Your organization has made continuous changes in its processes.

4

Your organization recognizes change in customer preferences.

5

Your organization is able to anticipate changes, either internal or in external environment.

6

Your organization recognizes change as a crucial act.

7

Change is thought of as a process in your organization.

8

Change management involves top-management support.

9

Change is implemented on a continuous basis in your organization.

336

10 11

Your organization is able to achieve both tangible and intangible goals. Employees are well aware of their respective service level agreements.

12

Your organization has a purpose of existence in the society.

13

Core values and principles are clearly defined in your organization.

14

Organizational goals are realistic.

15 16

Mergers/Acquisitions, Integration/Diversification are considered important strategies for growth in your organization. Financial objectives of your organization such as revenue, earnings or return on investment etc. are achievable and realistic.

17

Resources are utilized in a synergetic manner (2+ 2 = 5).

18

Diversity exists within your organization workforce.

19

Employee expectations change continuously from the organization.

20

Technological changes are appreciated and absorbed with swiftness.

21

There have been change in your organization structure owing to a restructuring.

22

Customer‟s preferences have changed in the past few years.

23 24 25

Your organizational plans and policies are influenced by India's economy. Your organization consider its employees as value creators and its policies also reflect the same. Consistent joint efforts from superiors, peers and subordinates is present during day to day functioning.

26

Information from top management is clear and consistent.

27

Your organization encourages employees to provide creative suggestions.

28

Your organization encourage participative style.

29

Your job gives you enough prospects to resolve problems.

30

Improvement in quality of life of employee‟s and customer‟s is emphasized.

31

Feedback is provided to employees in a regular and planned manner.

32

Conflicts occur sometime between employees and management.

33

Grievances and their resolutions are handled in a proper manner.

337

34 35 36 37

Individual career planning is part of HR Strategy. Employees are allowed to choose flexible benefits like medical, insurance and retirement benefits. Employee family friendly polices like childcare, flexible work time are realized. Programs/campaigns on health awareness or related issues are regularly conducted.

38

Working conditions provided to employees are good.

39

There exist effective Human Resource Practices in your organization.

40

Manpower planning is efficient in terms of right person at the right place and at right time.

41

There are strategies to control personnel cost to as low as possible.

42

Your organization is able to attract the best talent.

43

Employees are provided guidance and given training.

44

Employees take responsibilities of the decisions made by them.

45

There is a continuous effort to improve skills and competency of employees.

46

Employees efficiency is closely measured.

47

Better performance is facilitated by rewarding employees.

48

Recognition, rewards are as per merit and on long term basis.

49

All groups of the workforce are equally managed (age, gender, race, religion etc).

50

Processes like hiring, training have been outsourced.

51

Each customer is considered valuable.

52

Customers need gaps are closed by continuous new product development.

53

Customer-service procedures have changed in the past.

54 55

Your organization emphasizes on providing a good service to customers. While formulating HR strategies, are cultural differences between headquarters and branches considered.

56

Differences in opinions are accepted liberally among employees.

57

Completing an assigned task timely is considered as a significant measure in your organization. 338

58

Your organization have a well defined structure for decision-making.

59

Your organization allow open communication to employees.

60

Managers and co-workers provide mutual support.

61

There exist shared purpose among employees.

62

There exists well integrated strategies within the organization.

63

There are cultural differences between headquarters and branches.

64

Employee viewpoints influence organizational culture.

65

Every employee is accountable for their decisions and actions.

66

New business ideas are well accepted.

67

Your organization invests in coaching and mentoring of employees.

68

Employees are given equal opportunities.

69

Your organization is trusted by employees and customers.

70

There exists consistency between saying and doing in your organization.

71

Your organization allow sharing of factual information.

72

There is freedom from discrimination in your organization.

73

Employees are treated respectfully.

74

Your organization undertake social responsibility.

75 76

Employees initiate and actively participate in organizational objectives. Employees are scrutinized against parameters other than their performance.

Gender M/F Length of service with the Bank

Age _____

Name _____________________

_______

Sign ______________________

339

APPENDIX- III

LIST OF RBI COMMITTEES FROM 1990-2008 Year

Committee Head

1990

M. N. Goiporia

Improving customer service in Banks.

1991

S. Narasimham

Financial Sector Reforms.

1991-92 Ghosh

Objective

Examine and advise on greater or full disclosure in the published accounts of Banks in India.

1992

S. Janakiraman;

Investigating irregularities of fund management in Banks and Financial Institutions ;

Rashid Jilani

To draw standard specifications for security equipments like Vaults , Strong Room doors, cash safes, etc.

1994

Saraf

To suggest ways and means to improve payment system with the help of technology

1995

Rashid Jilani

To examine efficacy and adequacy of internal control systems in Banks and to suggest improvements in them.

1996

1997

1998

Shere ;

To propose legislation on electronic funds transfer etc;

Padmanabhan

To recommend on On-site Supervision of Banks.

S.H. Khan;

Harmonizing the roles of DFIs and Banks;

S. Narasimham

Banking Sector Reforms

Y .V. Reddy

Analytical aspects of monetary survey in the light of changing dimensions and depth of financial sector

1999

M. S. Verma;

To suggest measures for revival of weak Public Sector Banks;

Vasudevan;

Upgrading the existing technology in Commercial Banks;

Y. V. Reddy;

International Financial Standards and Codes;

N. K. Puri

Introduction of a comprehensive Return to efficiently monitor the international claims and liabilities, etc

2000

S. R. Mittal

Different aspects of internet banking for regulation etc

2001

A. S. Ganguly

Consultative Group of Directors in Banks 340

Year

Committee Head

Objective

2002

G. Ramachandran

Review of working of Local Area Banks

2003

Vepa Kamesam

Micro finance

2004

Vijay Shankar Vyas; Flow of credit to agriculture and related activities from the banking System; Dr.Rakesh Mohan

Administered Interest Rates and Rationalisation of Saving Instruments

2005

N. Sadasivam ;

Ensuring reasonableness of Bank Charges;

H.R.Khan

Rural Credit and Microfinance

2006

Balwant Singh

Measures on Transaction Costs of Exports

2007

C.P.Swarnkar;

Procedures and processes of Agricultural Loans;

S. C. Gupta

Report of the technical group set up to review legislation on money lending

2008

K. C. Chakrabarty;

Rehabilitation of sick Small Medium Enterprises.

G. Srinivasan

Technology up gradation of Regional Rural Banks Source: www.rbi.org.in

341

appendices - Shodhganga

4 Your organization recognizes change in customer preferences. 5. Your organization is able to ... Your organization emphasizes on providing a good service to customers. 55 ... 66 New business ideas are well accepted. 67 Your organization ...

259KB Sizes 1 Downloads 220 Views

Recommend Documents

appendices - Shodhganga
8 Change management involves top-management support. 9 Change is ... Programs/campaigns on health awareness or related issues are regularly conducted. ... 74 Your organization undertake social responsibility. 75. Employees initiate ...

history of newspapers - Shodhganga
10). Brief History of Technology. 49-49. 11). Information Technology. 50-50. 12). Recent Past ... i) Views Paper : Marathi newspapers were founded by great men.

Appendices Combined.pdf
Storm Sewer Atlas. Digital Camera. Flashlight. Manhole Cover Hook. Tape Measure. Folding Rule. Brush Clearing Tool. Plastic Trash Bags. Paper Towels. Safety (PPE Equipment) Traffic Cones/Flags/Light Sticks. Traffic Safety Vest. First Aid Kit. Steel-T

Appendices
The Committee on Data for Science and Technology (CODATA) of NIST .... point (LMDS) distribution services, fall within UHF and SHF at 2.5 GHz and 30 GHz.

Data Appendices
Data Appendices 1-4. 2 May 2009 .... Sample Cities and Surrounding Internal Customs Zones West of the Rhine in Sq Km, 1700-1815. No. Polity. City. Province.

appendices
Calculating equation A2 requires information on the components of real assets. For 924 of the households there were no problems. For the other 41 households (40 two or more person and a single one person) the total amount of real assets as entered by

Online Appendices A-C
How many messages that the Decision-Maker send are related to discussing .... Invest when the state is good, so the informative comparisons take place when.

model appendices
Nov 27, 2007 - WR > 0.3? LAT > 6.7? 2.7 n=1. 0.6 n=9. 3.8 n=1. IOPS. > 125.5? 1.2 n=15. 1.0 n=74. Relative Fitness (ArrayC→ArrayA). Relative Fitness (ArrayD→ArrayA). LAT > 49.7? BW > 31.7? BW > 1.8? WR. > 0.8? 0.9 n=5. 12.0 n=1. QDEP_WR. > 22.4?

Appendices S1-S2
Inequality (B.2) is useful to show that Φc(θ;S) is increasing in θ for any given S. ..... I patents according to the monotonic strategy ϕ(θI), such that ϕ(θI) ≥ θI and .... an innovative firm tends to patent small innovations to a greater e

chapter – 3 human resources planning and recruitment - Shodhganga
future requirement and quality of manpower to achieve organizational goals. This ... discussion on human resources management system and recruitment is ...

chapter – 3 human resources planning and recruitment - Shodhganga
presentation of data collected from the employees and employee's perceptions of ... The data collected represent the situation at the time of survey and gives a.

Technical appendices: Business cycle accounting for ...
Nov 26, 2007 - Initialization: Apply the deterministic method4 of business cycle ac- ..... we call the efficiency wedge components of output, consumption, labor, ...

Online Appendices - Not for publication Optimal price ...
square root formula gives a good approximation, so that second order costs of observation gathering give .... the last price change (see Online Appendix B-2.2.2 for details). ..... Lippi (2009) for a saving and portfolio problem for households. As in

Online Appendices - Not for publication Optimal price ...
the last price change (see Online Appendix B-2.2.2 for details). For future ..... paper, it is easy to show that the value function is homogenous of degree 1 − η. In this case we ...... Fabiani, S., C.S. Loupias, F.M.M. Martins, and R. Sabbatini.

Online Appendices for ``Endogenous Choice of a ...
Dec 10, 2014 - The payoffs are symmetric in the sense that T1 = T2 and ..... tions between the strong and the weak type when p = 0.4 is a line in R2 with end ...

Section X - Appendices - HRPP Policies and Procedures_v.10.27 ...
Page 2 of 28. 182. 2 - New York State Law: Public Health PBH Article 24-A - Protection of Human. Subjects. PBH - Public Health. Article 24-A - PROTECTION OF HUMAN SUBJECTS. http://public.leginfo.state.ny.us/lawssrch.cgi?NVLWO: 2440 - Policy and purpo

2016 Health Cost Report (includes 3 appendices).pdf
Page. 1. /. 1. Loading… Page 1. 2016 Health Cost Report (includes 3 appendices).pdf. 2016 Health Cost Report (includes 3 appendices).pdf. Open. Extract. Open with. Sign In. Main menu. Displaying 2016 Health Cost Report (includes 3 appendices).pdf.

Appendices For Choosing Prior Hyperparameters: With ...
Nov 14, 2017 - Table 1: Monte Carlo results for DGP1 with random walk evolution of parameters. Relative RMSE. [In-sample fit of parameter paths θt evaluated at posterior median]. Parameter. iG half-Cauchy half-t. Fixed. µt. 0.7037. 0.7326. 0.7519.

Online Appendices to ``Trading Networks with Frictions
Oct 2, 2017 - Df is (demand-language) decreasing-price fully substitutable for sales if for all p ≥ p ∈ P and ψ ∈ Ξ ∈ Df (p) with pψ = pψ, there exists Ξ ∈ Df ...

Technical appendices: Business cycle accounting for ...
Nov 26, 2007 - This paper is about technical appendices for Inaba (2007). Inaba (2007) apply the parameterized expectations algorithm (PEA hereafter) to ...

Appendices - A Novel Dynamic Pricing Model for the ...
Appendices - A Novel Dynamic Pricing Model for the Telecommunications Industry.pdf. Appendices - A Novel Dynamic Pricing Model for the ...