Annual Report 2015-16

Mission Statement Our mission is to support the University’s commitment to equity and diversity by providing support services and academic accommodations to students with disabilities. We share information, promote awareness of disability issues, and provide support of a decentralized system of access for students within the University community.

Table of Contents Message from the Director

3

SSD Year at a Glance 4 Student Demographics 5 Trends 6 Core Services 7 New & Noteworthy 9 Accomplishments 10 Scholarship & Funding 11 Collaboration 13 Goals 14 Staff Contributions 15 Development 19 Kudos & Acknowledgement 21

Staff

7 professional staff who each have

an expertise in particular disability areas

1 administrative staff; 5-6 work study students

Message from the Director Reflecting back on the Director Messages of the last four years of our annual report, certain themes seem to perennially emerge:

Growth The number of students registered with the office has grown at an incredible rate

over the past 20 years. This year the trend continues. During the 2015-16 academic year we had over 800 new students register, for a total enrollment of 2,277.

Change This year, thanks to the Dean of Students Laura Blake-

Jones, Provost Martha Pollack, and Vice President for Student Life Royster Harper, SSD has been given (for the first time in 23 years) a permanent position and resources to pilot a new position, entitled Institutional Adjustment Coach. The pilot position’s goal was to assist students with more severe impairments in their transition to the University. Lloyd Shelton was given this responsibility and thanks to his outstanding work, the position is permanent beginning this academic year. Lloyd was encouraged to stay and be a full-time member of the team, but alas, he is moving on with his career at another institution of higher education. I wish him success in his new endeavors. It is also my pleasure to introduce SSD’s newest staff member, Lisa Green. Lisa is a licensed counselor and comes to us after working in disability services for 13 years at Baker College. In addition, Lisa has taught at various local community colleges. We are fortunate to have her serving our students as part of the SSD family.

Resources For the first time in SSD’s history we now have resources for every disability

group we serve. As director, I will ensure we continue to assist all our students in maximizing their academic success.

Accomplishments At the end of this academic year, SSD received a very pleasant and satisfying distinction. College Choice named The University of Michigan the number one “Disability Friendly” college in the country.

“The College Choice 2016 Ranking of the Best Disability Friendly Colleges and Universities takes into account several key factors to ensure students looking for schools with exceptional support for students of all abilities get the best rate of return on their educational investment. We begin with a list of schools that far exceed the minimum legal requirements for accessibility. That list was then evaluated and ranked based on factors like academic reputation, student satisfaction, affordability, average financial aid award, and average salary of recent graduates.”

The recognition is appreciated and I can guarantee that we will not rest on our laurels. We continue to make this institution one that values and appreciates all aspects of diversity. (You can read more about this honor later in the Annual Report.) Finally, I want to thank all the donors who have provided financial support for our work. SSD’s mission is very focused. These funds have allowed us to enhance the student experience on campus far beyond what the law requires and what most of our peer institutions provide their students. I want our donors to fully realize the transformational experiences they are providing for our students. I recognize what they have done, thank them, and will continue to encourage more gifts for our office. As SSD looks to its future we are thankful for our accomplishments, strive to improve our work with students, and are hopeful this year brings more resources to truly fulfill our aspirational goals and desires. As always, thank you for reading our annual report. Stuart S Segal, Ph.D. Director

3 University of Michigan | SSD Annual Report 2015-16

This year marked another record for SSD in the number of newly registered students. FY16 brought in 832 registered students. This is more than 100 students higher than FY15 (727). SSD started the academic year with just over 1,400 registered students after over 1,000 students graduated in Spring 2015.

SSD Year at a Glance NEW Students Registered 832

FY16 727

FY15

679

FY14 607

FY13 0

100

200

SSD’s overall number of registered students is holding steady at 2,277. This is a slight drop from last year (2,474).

400

500

600

700

800

900

TOTAL Students Registered 2474 2500 2000

Students Registered by Disability

2116

2242

2277

1831

1500 1000 500

Learning disabilities is the largest disability category registered with our office at 907 (40%). Mental health conditions (600, 26%) and chronic health conditions (356, 15%) are the second and third largest group, respectively.

300

0

FY12

FY13

Disabili'es by Category

FY14

FY15

FY16

41, 2% 108, 5% 38, 2%

26, 1%

200, 9% 907, 40%

Disability Category

Learning Disabilities

ADHD Autism Spectrum Disorder/Aspergers Dyslexia/Reading Disorder

Mental Health Conditions Chronic Health Conditions ABI/TBI

Dual Disabilities Temporary Physical Injuries Psychological screenings

Visual Impairments Deaf/Hard of Hearing Mobility Impairments Some students have more than one disability; Numbers do not add up to 100%

Number

907 631 15 72 600 356 27 200 108 42 66 38 41 26

%

40

356, 15%

600, 26%

26 15 9 5

2 2 1

Learning Disabili9es

Mental Health Condi9ons

Chronic Health Condi9ons

Dual Disabili9es

Temporary

Visual Impairments

Deaf/Hard of Hearing

Mobility Impairments

University of Michigan | SSD Annual Report 2015-16

4

Student Demographics White students are the largest race/ethnic group registered with SSD (1,585, 72%). Asian/Pacific Islanders are second (147, 7%) and African Americans third (130, 6%).

SSD Students Race/Ethnicity 130, 6% 3, 0% 130, 6% 75, 3% 32, 1%

147, 7%

5, 0% 103, 5% African American

In a comparison of SSD students to the general UM population, the race/ethnicity representation is similar. The university-wide white student population is 65.6% with Asian/Pacific Islander second (13.2%). The university has a slightly lower percentage of African American students (4.8% vs. 5.9%) and slightly higher percentage of Latinos (5.4% vs. 4.7%) compared to SSD.

Asian Pacific Islander Na=ve American La=no White Other

1585, 72%

Biracial Nonspecified Blank

Race/Ethnicity of UM Popula5on and SSD Students (Percentage) 0.2 0.3 1.4 3.6 4.7 5.4 5.9 4.8 6.7

[email protected] American Biracial [email protected] African American Asian Pacific Islander

13.2

White

65.6 0

10

Gender

20

30 SSD

40

50

60

71.7

70

UM

1262

Female

SSD Students Home State 70, 3%

942

Male

0

200

400

600

800

1000

1200

34, 2% Michigan Coun7es

1400

SSD students are a geographically diverse group. Registered students represent 42 states and Puerto Rico (930, 42%). The majority, however, are in-state residents (1,176, 53%).

5 University of Michigan | SSD Annual Report 2015-16

1176, 53%

United States and Territories Blank

930, 42%

Interna7onal

80

Trends

SSD's Three Largest Disability Groups (FY 2014-16) 2000 1800

347 356

296

1600 1400 1200

590 600

533

Chronic Health Condi9ons Mental Health Condi9ons

1000

Learning Disabili9es

800 600 400

Learning disabilities, mental health conditions, and chronic health conditions consistently remain the three largest disability groups that the office registers.

907

1050

964

The combined total of these three disabilities this academic year is 1,863, comprising over 80% of all the disabilities registered in our office.

200 0

2016

2015

2014

SSD Students Class Standing

Class Standing & School SCHOOL Architectures and Urban Planning Art and Design Business Dentistry Education Engineering Information Kinesiology Law LSA Medical MusicTheaterDance Nursing Pharmacy Public Health Public Policy Rackham SNRE Social Work Blank

(at 0me of registra0on)

112, 5%

8, 0%

Freshmen Sophomore

140, 6%

Number % 9 0.4 51 2.3 103 4.7 13 0.6 24 1 317 14.3 22 1 72 3.3 54 2.4 1277 57.7 16 0.7 41 1.8 37 1.7 13 0.6 27 1.2 8 0.4 46 2 12 0.5 34 1.5 34 1.5

261, 12% 920, 42% 306, 14%

Junior Senior Graduate Graduate PhD

463, 21%

Blank/Non-Degree

SSD students are represented within all 19 schools and colleges on campus and include every level of class standing. LSA students mark the largest group at 1,277 (57.7%) and the smallest group is Public Policy at 8 students (0.4%).

University of Michigan | SSD Annual Report 2015-16

TOTAL

2212

6

Core Services In the 2015-16 academic year, SSD successfully advocated for over 63,000 academic accommodations. Below is an itemized list of some of the services SSD provides.

Deaf/Hard of Hearing



Note-taking Services (hours) 6,268 Real-time Captioning (CART) Services (hours) 4,527 Interpreting (hours) 900 Video Media Captioned (hours) 122

Blind/Visually Impaired Scanning Books (pages) 24,600 Braille (pages) 400 HathiTrust (student referred) 18

Chronic/Mental Health Conditions, etc. Time and a Half for In-Class Exams (per student) Separate/Quiet Location (per student) LSA Test Accommodations Center (student referred)

1,640 1,353 1,387

Extension of Due Date/Short Notice (per student)

418

Laptop for In-Class Exams (number)

177

Note-taking (per student) 166 Double Time for In-Class Exams (per student) Audio Tape Class / Lecture (number) Calculator for Exams / Assignments (number) Spellchecker (per student)

7 University of Michigan | SSD Annual Report 2015-16

116 77 20 2

0 JUL 15

AUG 15

SEP 15

OCT 15

NOV 15

DEC 15

JAN 15

FEB 15

MAR 15

APR 15

MAY 15

JUN 15

Website Analytics NEW VISITOR

ORGANIC SEARCH

dyslexiahelp.umich.edu

RETURNING VISITOR

DIRECT

Housed in the Services for Students withREFERRAL Disabilities office at the University of Michigan, DyslexiaHelp is a website designed to help individuals with dyslexia, as well as parents, SOCIAL employers, and professionals who have the privilege to work with dyslexics gain new understandings about dyslexia and language disorder, including current research findings and how to design intervention contexts based on best practices. VISITORS BY COUNTRY UNITED STATES

63.72%

UNITED KINGDOM

10.31%

AUSTRALIA

4.47%

CANADA

4.13%

INDIA

2.28%

IRELAND

1.24%

PHILIPPINES

1.21%

NEW ZEALAND

0.83%

MALAYSIA

0.78%

SINGAPORE

0.76%

1:50

AVERAGE SESSION DURATION

1:68

AVERAGE PAGES PER SESSION

75k

60k

45k

717,762 SESSIONS

30k

15k

0 JUL 15

AUG 15

SEP 15

OCT 15

NOV 15

DEC 15

JAN 15

SSD Website

FEB 15

MAR 15

APR 15

ssd.umich.edu

NEW VISITOR

Users

9.4%

1,766

Sources google

RETURNING VISITOR

Sessions

Session traffic follows the school year, typically peaking in October and March.

(direct)

DIRECT

umich.edu

8.5%

2,324

ORGANIC SEARCH

lsa.umich.edu

REFERRAL

weblogin.umich.edu yahoo 15.5%

60%

friendshipcircle.org

SOCIAL scholarship-positions.com bing others

Sessions 4K

2K

UNITED STATES

VISITORS BY COUNTRY

University of Michigan | SSD Annual Report 2015-16

8

MAY 15

JUN 15

The SSD website had 1,766 users and 2,324 sessions in AY2015-16. The most popular choice in finding our website was Google (60%), followed by users directly typing in our URL (15.5%). The UM gateway (umich.edu) was the third choice at 8.5%. 63.72%

New & Noteworthy The University of Michigan

#1

The College Choice 2016 Ranking of the Best Disability Friendly Colleges and Universities

College Choice (http://www.collegechoice.net) has published its annual ranking of best disability friendly colleges and universities. The ranking can be viewed in full at http://www.collegechoice.net/50-best-disability-friendlycolleges-and-universities/ The College Choice 2016 Ranking of the Best Disability Friendly Colleges and Universities takes into account several key factors to ensure students looking for schools with exceptional support for students of all abilities will get the best rate of return on their educational investment. We begin with a list of schools that far exceed the minimum legal requirements for accessibility. That list was then evaluated and ranked based on factors like academic reputation, student satisfaction, affordability, average financial aid award, and average salary of recent graduates. The University of Michigan tops the list, followed by University of Southern California and Northeastern University. “The vast majority of universities in the United States simply meet the minimum accessibility standards set by the government. The schools on this list, however, are some of the best in the country at committing resources and funding to equip their students with the tools they need to thrive.” -Coby Cagle, Associate Editor

Institutional Adjustment Coach

New position provides support and advocacy for students on campus.

Thanks to Vice President of Student Life E. Royster Harper we have been given resources to provide our students with an Institutional Adjustment Coach. The Coach will work with students to help them with paratransit, talking with faculty, housing, financial aid and other units that a student may need assistance in negotiating, and provide models of effective communication with faculty so accommodation needs are met. This position was put forward to receive permanent funding and was approved.

Lisa M. Green

Disability Specialist Coordinator is the newest addition to the SSD staff.

SSD welcomes the newest member to join our staff. Prior to coming to the university, Lisa was at Baker College in Allen Park for 12 years where she was Disability Services Coordinator as well as an adjunct instructor. Lisa was also an adjunct instructor and counselor at Henry Ford Community College. She worked as a therapist in various practices in the Metro Detroit Area and is a member of several professional organizations including the American Counseling Association (ACA) and Association of Higher Education & Disability (AHEAD).

9 University of Michigan | SSD Annual Report 2015-16

Accomplishments SSD has registered 832 new students, the most ever in its 42 year history. In academic year 2015-16 SSD successfully advocated for over 63,000 academic accommodations. SSD partnered with The Career Center to host a Career Panel made up of professionals with disabilities who shared their career path. SSD provided testing to over 230 incoming student athletes to assess their overall readiness for university studies. SSD provided testing to over 65 LSA students on the Modern Language Aptitude Test. SSD conducted over 100 screening assessments for UM students and staff. The SSD Student Advisory Board held its 3rd Annual Students with Disabilities SpeakABLE Event. SSD Sponsored an ADHD awareness event in October in the Rackham main auditorium. SSD hosted its 1st Conference on Creating an Equitable College Experience for Individuals with Autism Spectrum Disorder (ASD). SSD made several presentations to major university stakeholders regarding the new university Readiness to Return guidelines.

Academic Coaching video

SSD recently produced a video called What is Academic Coaching? to share with new students and parents. https://www.youtube.com/watch?v=wYeUr0V dOwM&feature=youtu.be

University of Michigan | SSD Annual Report 2015-16

10

Funding Funding sources as of JULY 1, 2016

FUND 2013-14 2014-15 2015-16 Adam Miller Memorial Fund FACT Fund Kristi Sprecher Memorial Fund Nabi Family Fund Projected Books Salinas Fund Samet Family Fund *Sherbin Fund



N/A

N/A

N/A

$25,000

$25,000

$25,000

$1,700

$1,000

$1,500

$2,000

$2,000

$0

$2,200

$1,500

$2,000

N/A

N/A

$500

$10,000

$5,000

$0

-

-

$500

SSD Gift Fund Susan Webb Fund Wolens Family Fund

$23,000

$27,800

$14,500

$11,500

$11,250

$12,000

$10,000

$10,000

$20,000

TOTAL

$89,400

$83,550

$78,000



* = new funding source

11 University of Michigan | SSD Annual Report 2015-16



Scholarship Scholarships offered as of JULY 1, 2016

SCHOLARSHIP 2013-14 2014-15 2015-16 Beverly J. Waterman Scholarship Burt Black Scholarship Greenbaum Scholarship Nabi Family Scholarship Ridley Scholarship Saul & Shirley Lederer Award

-

$3,000

$3,000

$1,000

$1,000

$1,000

$1,000

$1,000

$1,000

$8,000

$8,000

$8,000

$10,000

$10,000

$10,000

$2,000

$2,000

$2,000

Shell Oil Award

$1,500

$1,500

$1,500

Wesley Smith Award

$500

$500

$500

$24,000

$27,000

$27,000

TOTAL





University of Michigan | SSD Annual Report 2015-16 12

Collaboration UM Academic Units & Student Life

SSD staff and director made several presentations to the University community regarding various aspects of disability issues. These included presentations made to academic departments, specific academic courses, academic advisors, housing staff, a Greek fraternity, and the Rackham Student Advisory Board.

UM Athletic Department

SSD has arranged a partnership with the department of athletics to provide screenings for all incoming first year student athletes to help ensure their academic success. Funds generated from this work provide resources for professional development activities.

National Institutions

SSD director and staff have given several presentations at local, state and national conferences and have been asked to consult with other post-secondary institutions.

Partnerships >SSD >SSD >SSD >SSD

supports work with Philip Larson and the Veterans group. met with 20 visitors from Tokai University in Japan and educated them regarding services for Students with Disabilities in the United States. partners with the Hatcher and Shapiro Library staff to provide study spaces for SSD students. works closely with the IT Assistive Technology Manager in charge of the Knox Center to provide and accommodate students using adaptive/assistive technology.

13 University of Michigan | SSD Annual Report 2015-16

Goals Development Parent Advisory Board

SSD is working to create a Parent Advisory Board to inform parents of the services SSD provides as well as to garner financial support and input on additional services and scholarships parents wish to see for SSD students.

Welcome Week Open House

SSD will host a Welcome Week Open House for all incoming and returning students and their parents.

Tutoring & Social Academic Study Sessions

SSD is partnering with the library to reserve group study spaces for students during the fall and winter semester. The initial goal is to provide 2-3 hour sessions twice a week in two rooms that can each hold 6-8 students.

Social Activities

SSD will host interactive activities based around getting to know fellow students with disabilities at the University.

Educational Outreach Study Skills Workshops

SSD plans to offer study skills workshops throughout the academic year to all interested University students. An added component may also include demonstrations on technology tools/apps for use in academic study.

Career Center Collaboration

SSD is working closely with The Career Center to disseminate information about professional opportunities for students with disabilities. We continue to host events such as a Career Panel and schedule campus visits by disability supportive professional networks.

Diversity Student Life Disability Liaisons

SSD is working to set up disability liaisons within each unit of Student Life to advocate and represent students with disabilities and support issues that impact their community.

End of Semester Survey

SSD will survey first year students at the end of the fall semester to get feedback on how well they did and to better understand how SSD can improve students’ transition to the University.

University of Michigan | SSD Annual Report 2015-16

14

Development The Services for Students with Disabilities office wishes to acknowledge the many donors who have supported students with disabilities this past year.

$100,000+

DyslexiaHelp FACT FUND David and Jennifer Forbes Family and Friends of Adam S. Miller Jessie Ridley Foundation, Inc.

$99,999-$50,000

Dr. David and Deborah Sprecher Anonymous

$49,999-$10,000

Barbara Ann Bender Family Charitable Fund Myron and Patricia Cherry Martin and Lynn Halbfinger Frederick Huetwell Marc and Beth Nabi Kenneth and Stacy Samet Susan Webb Keenan and Orna Wolens

$9,999-$5,000

Shell Oil Company

$4,999-$1,000

Robert and Mary Allen Ally Corporation Burt Black Memorial Fund at AAACF Samuel and Susan Bernstein Citicorp Foundation Scott and Erica Donner Greek Week Inter Frat Council With their continued support, SSD is able to provide scholarship awards, funding, adaptive equipment and academic support for students with every type of disability.

15 University of Michigan | SSD Annual Report 2015-16

$4,999-$1,000 (continued)

R. Arnold and Florence Handler Joseph Heston and Kathryn Hutchinson Kanter Plaut Foundation Dr. Bruce and Nancy Levine Charles and Lorie Levy Michael P. McLean Alex and Marlene Miller Joshua and Pamela Miller Justin Nematzdeh James and Margaret Neubacher Northrop Grumman Corporation Dr. Joanne and Jerome Pierson Maxine Selim Caroline Sherbin Family Matthew and Mirjana Slater Grant Till Anonymous

$999-$1

Mike and Susan Applin Dr. Robert and Colleen Balestrero Pam Barey Daniel and Rhonda Barrison John M. Bell David and Judy Boyle Boeing Company Dr. Alexander Bryan and Dr. Anne Jaskot John and Marjorie Bundschuh Patricia M. Connors Estelle and Philip L. Elkus David and Susan Farr Dennis Figiel Elliott Fineman

$999-$1 (continued)

Artavia Flowers Harold Frank Dr. Peter and Jo-Ann Gallerstein Martin and Pamela Gargaro Donald Felder and Denise Gray-Felder Dr. Judith Greenbaum Virginia Grubaugh Sue Deer Hall Joseph and Marie Havens Ronald and Elizabeth Hein Stuart Heiser Lee Hess and Irene Levine William and Diane Holcomb Bert Holtby Hughes Electronics Roger and Corinne Holberg James and Diane Hults Dr. Kelly E. Korreck Jonathan and Marilee Kujat Steve and Angie Lafferty Saul and Shirley Lederer Francis and Janet Liesman Mark and Charlotte Lippincott Literacy, Language and Learning Institute Local 6 WKMG-TV Grace Lowell Malcomb and Judith Martin Brian Meister Sandra Meyer Ryanald Mirville Donna Murphy Raymond Myatt David and Charlotte O’Connor

Dr. Jaffer and Lindsey Odeh Allen and Amy Olender Mary Ozawa Michael Papadelis Stephanie Patrick Robert Paul David and Emily Petrovski Pizza House Ellen Plant and Jonathan Winer Mieko Preston Susan Reider Brian and Jill Rice Susan Reisdorf Richard and Jennifer Rygalski Norberto Salinas Memorial Fund David L. Schneberger Dr. Todd and Lauren Schultz Dr. Stuart and Dian Segal Rachelle Silberberg Emily K. Singer Dr. Elizabeth Slaughter Mark and Karen Snyder Thomas and Leigh Szedlak Mobin Tawakkul Bridget Thompson United Way of Wastenaw Ruth Van Bogellen David and Connie Waddell Wells Fargo Dr. John and Carolyn Willoughby Tracy Wright Anonymous

Planned Gifts

Dr. Sheldon and Dr. Geraldine Markel David and Deborah Sprecher Susan Webb We thank and appreciate all you have done to enhance the University experience for SSD students! University of Michigan | SSD Annual Report 2015-16

16

Staff Contributions Stuart Segal, Director Committee Assignments

Council for Disability Concerns, Campus Mind Works, Health Advisory Team, Critical Incidents Team, ADA Fund Committee, Diversity Council, Planning Committee for the Conference of Depression in College Students, Planning and Advisory Board of University Testing Center, LSA Academic Standards BoardForeign Language Waiver Committee, Autism Spectrum Work Group, Council for Graduate Student Disabilities Issues, Inter-Group Relations (IGR) Advisory Board, SSD Student Advisory Board, Readiness to Return work group, Center for Language and Literacy Professional Advisory Board, Member of the University of Michigan Depression Center, Student Life First Year Student Experience Group, involved with the ADA accessibility review of five new buildings on campus, consulted with Center for Research on Learning and Teaching (CRLT) on their new mental health presentation

Major Presentations

Medical School group Council for Disability Concerns Social work faculty and students from Japan School of Nursing regarding disabilities issues M-STEM students at the College of Engineering GSIs at a CRLT event regarding disability issues Provost Group meeting on readiness to return guidelines Staff and academic advisors of Baker Colleges of Michigan Literature, Science and Arts (LS&A) new academic advisors Michigan Advising Corp as part of their summer training institute School of Nursing group meeting on readiness to return guidelines Career Center regarding employment issues for students with disabilities Meet with Department of Math faculty to discuss the accommodations process Presentation to the Dean of Students Critical Incidents Team on services at SSD Presentation made at the 18th National Conference of Disability Providers hosted by Educational Testing Services, Princeton, N.J.

Professional Development Activities Attended

MI-AHEAD Conference Investing in Abilities Week College Student and Depression Conference DSA Professional Development opportunities Department of Psychiatry’s Grand Rounds Conference Center for Growth and Human Development (CGHD) Brown Bag Conferences Hosted SSD 40th Anniversary lectures on a variety of disability-related topics 17th Annual National Conference-ETS Review Panel for testing accommodations

Professional Development Activities Conducted

Consultant to Baker College on disability issues Served on the Professional Advisory Board of the MI-LDA Consulted with Dental School regarding students with disabilities Consulted with Athletic Department regarding high risk students Consultant for Educational Testing Service (ETS) on disability issues Editorial Board of Association on Higher Education and Disability (AHEAD) Graduate Management Admission Council (GMAC) consultant on disability issues Worked at both the new faculty orientation and the Rackham graduate student information fair Emeritus member of Board of Governors for the Detroit Learning Center

17 University of Michigan | SSD Annual Report 2015-16

Maureen Candy, Office Supervisor Committee Assignments

Student Life Key Administrators Group (SL-KAG), Student Life Administrators Meeting (SLAM), Building Incident Response Team (BIRT), Women in Student Affairs Group (WISA)

Professional Development Activities Attended

New Budget Format Gap Analysis Workshop

Alfred Kellam, Coordinator, Psychologist Major Presentations

Send Silence Packing New Faculty Orientation Rackham Information Fair SNRE Orientation Resource Fair Teaching Engineering Seminar Summer Engineering

Professional Development Activities Attended

APA Division 39 Annual Convention Depression Center, Annual Depression Conference New England Educational Institute, Emotional Disorders: Strategies for Transdiagnostic Treatment Clinical Strategies for Sexual Issues in Treatment Creating an Equitable College Experience for Neurodiverse/ASD students Mindfulness, Trauma & Process Addictions

Daniel Measel, Coordinator Blind, Mobility, & Chronic Health Conditions Committee Assignments

Tuition Reimbursement Insurance, Veterans Day planning committee

Professional Development Activities Conducted

Introduced new low vision technology into the classroom for visually impaired student(s) Assisted in the assessment and use of adaptive technology for quadriplegic student in the College of Engineering Advised/Consulted with Eastern Michigan University on scanning and EText production

University of Michigan | SSD Annual Report 2015-16

18

Staff Contributions Charlotte O’Connor, Coordinator Learning Services, Academic Coach Committee Assignments

Up Close, Council for Disability Concerns, Mentoring Consortium, ASD Workgroup

Major Presentations

Study Skills and Strategies Understanding ASD and Tourette’s Time Management

Professional Development Activities Attended

Basics of Adding Web Content Identifying Disability and Markers of Difference National Association of Developmental Education Qualtrics (survey development software) training Using Study Skill Strategies to Create Independent Higher Education Learners (Webinar)

Mary Reilly, Captioned Media Specialist Committee Assignments

Council for Disability Concerns, Student Life Communicator’s Forum, Web Access Working Group (WAWG), Student Life Website Advisory Board, Women in Student Affairs (WISA), Family Matters Newsletter

Professional Development Activities Attended

Qualtrics For Your Projects Photoshop For Photographers Student Life Sessions Training Learn Qualtrics In Five Easy Steps REACH for Greater Accessibility (Webinar) Landscape of Closed Captioning (Webinar) Advanced Workflows for Closed Captioning (Webinar) How to Implement Accessible Lecture Capture (Webinar) The Anatomy of an IT Accessibility Coordinator (Webinar) Successful Video Platform Deployment, West-Coast Style (Webinar) Mandatory Non-Discrimination Accessibility Across Campus (Webinar) Online Video and the ADA: How a Landmark Case Changed the Legal (Webinar) Promoting Success for and with First Generation College Students Resource Fair Facilitator for Women in Student Affairs presentation, Wisdom for the Journey 2015 Student Life Professional Development Conference: My Journey, Our Journey Beyond Advertising: Digital Signage for Communication, Emergency Management, and More (Webinar)

19 University of Michigan | SSD Annual Report 2015-16

Jill Rice, Coordinator Deaf/Hard of Hearing Students Committee Assignments

Council for Disability Concerns, Gift Development/Data Steward, Alex’s Great State Race, Genesee Area Skill Center Advisory Board, Baker College Interpreter Training

Professional Memberships

Nationally Certified Interpreter Registry of Interpreters for the Deaf Michigan Registry of Interpreters for the Deaf Ohio Registry of the Interpreters for the Deaf

Major Presentations

Send Silence Packing Meet Michigan Dental School Transition for High School Students at Center For Independent Living

Professional Development Activities Attended

Terp Expo Active Minds Medical Interpreting Workshop Visions Technology 2016 Conference PEPnet Online class “Interpreting for persons with other Disabilities”

Lloyd Shelton, Institutional Adjustment Coach Committee Assignments

Council for Disability Concerns, My Brothers, Students with Disabilities and our Allies Group (SDAG), Student Life Diversity Working Group

Major Presentations

Multiple Perspectives On Access, Inclusion, and Disability SSD Diversity & Inclusion Crowdsourcing Event

Professional Development Activities Attended Are You First? Symposium Resource Fair 2016 ADA Conference at Ohio State University

University of Michigan | SSD Annual Report 2015-16

20

Kudos & Acknowledgement Our office receives many letters of appreciation and gratitude from parents, students and staff in recognition of our services. Thank you for let[ting] me know, and for all the hard work and dedication of your department. aaaaa

Thank you so much for your help with this. Everyone in the office has just been fantastic to work with. aaaaa

You don’t hear this as often as you should but hope you always know… You are someone to appreciate. Someone to respect. Someone to be grateful for. aaaaa

It has been nothing but a joy working with you. I appreciate and thank you so much for the opportunity to even work in this office. aaaaa

I just want to thank you so much for all your help--my four years at the University of Michigan have been the most enriching years of my life, and so much of that is due to you granting me the privilege to take whatever classes I wanted. I have pushed myself and expanded my mind in so many different areas, and I will continue to make a habit of doing so long after I leave the University. Thank you, thank you, thank you, THANK YOU! aaaaa

Again we appreciate all that your department does every single day to help students like our son succeed. You and your team are very special people. aaaaa

Thanks so much Stuart for taking the time to present at the Community Providers Orientation on Weds. It was crisp, clean, helpful, and really showed off the resources that UM can bring to help support student mental health. By the way, a number of providers came up to me afterward and said this was the best one yet, and that we should do it every year (just because there are often new things that people are doing, etc.). Folks were very interested in the Academic Coaching that SSD provides. aaaaa

Many thanks for 5 great years! It was wonderful to work with you and thank you for always going the extra mile to make sure I had interpreters for everything. aaaaa

I sincerely appreciate that your captioning services are helping a deaf person out here! Thank you!!! aaaaa

Thank you for the great work!! As a parent of a child with Autism this makes me feel very good. aaaaa

21 University of Michigan | SSD Annual Report 2015-16

Dear President Schlissel, I am not sure how I could write a “thank you” letter to a University, so I thought I would start with your office. I especially wanted to write now as it is Mental Health Awareness Week. My daughter, now in her 3rd year, suffers with depression & anxiety, and has been in treatment for many years. Long story short, she took a medical withdrawal last spring and is currently back on campus taking a part-time course load. This is why I want to say “thank you U of M” from the first time she approached her advisor last spring about withdrawing through to now, she has been met with compassion and understanding from everyone. That list of people includes her advisor, other advisors who had to sign paperwork, financial aid, and SSD. Every single person she has dealt with has treated her with respect and kindness, which I think has contributed greatly to her feeling comfortable with leaving campus last spring, knowing she could come back. She returned this fall because she really wants to be in school and knows now that she has many resources for support. U of M has made my daughter feel “hugged” and supported, which is not something typically expected at such a large university. As her parent, I am so incredibly grateful. If there is any sort of parent group that I can write a testimonial for, or any way that I can help spread the word that there are resources available for these students, please let me know. I would be happy to let other parents know about the kind of support my daughter has received and continues to receive. Thank you so much, and Go Blue! aaaaa

We ALWAYS enjoy the time we spend with you and Jill and the gratitude goes FROM us to YOU. The Adam [Miller] Fund is extremely important to us and we rely upon the kindness of you and Jill to keep it vital and fully functioning. It is our privilege to contribute to SSD each year and to make your work just a bit easier, if possible. aaaaa

I just have to take a hot second to personally thank you for working so hard to pull together today’s event. This is solely on a personal note - today’s event was a very good reminder to me at a time when I’m juggling 25 different things, and OK with that, only to begin feeling sorry for myself when I’m asked to add a 26th... These reminders that every day can be a challenge for some individuals, yet they persevere and do wonderful things. aaaaa

University of Michigan | SSD Annual Report 2015-16 22

G-664 Haven Hall 505 South State Street Ann Arbor, MI 48109-1045 (734) 763-3000 FAX: (734) 936-3947 ssd.umich.edu

©2014 REGENTS OF THE UNIVERISTY OF MICHIGAN Michael J. Behm, Grand Blanc Mark J. Bernstein, Ann Arbor Laurence B. Deitch, Bloomfield Hills Shauna Ryder Diggs, Grosse Pointe Denise Ilitch, Bingham Farms Andrea Fischer Newman, Ann Arbor Andrew C. Richner, Grosse Pointe Park Katherine E. White, Ann Arbor Mark S. Schlissel (ex officio) Nondiscrimination Policy Statement The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of Michigan is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity, and Title IX/Section 504/ADA Coordinator, Office for Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, 734-763-0235, TTY 734-647-1388, [email protected] For other University of Michigan information call 734-764-1817.

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