Advertising, Misperceived Preferences, and Product Design∗ Jidong Zhou† December 2007 Preliminary Version

Abstract This paper studies advertising which highlights only one (or a few) attribute of a complex multi-attribute product. We propose that this kind of advertising can manipulate the way consumers value a product: some naive consumers will behave as if they overestimate the relative importance of the advertised attribute. We examine the implications of this kind of advertising in a monopoly market where there are also sophisticated consumers who are immune to advertising. Together with its advertising strategy, the firm has an incentive to design different variants of the product to screen consumers. The product designed for naive consumers will have too imbalanced attributes and that designed for sophisticated consumers will have too balanced attributes. Moreover, naive consumers will impose negative externality on sophisticated consumers in the sense that more of sophisticated consumers will be excluded from the market. Keywords: advertising, limited attention, misperceived preferences, product design, screening JEL classification: D8, L1, M3 ∗

I am grateful to Steffen Huck, Mark Armstrong, and seminar participants at UCL for helpful

comments. Financial support from the Economic and Social Research Council (UK) and the British Academy is gratefully acknowledged. † Department of Economics, University College London, Gower Street, London WC1E 6BT, UK. E-Mail: [email protected].

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Introduction

Many products have a large number of attributes. It is usually a complicated task for ordinary consumers to value these multi-attribute products properly. Sometimes people are unaware of some attributes; sometimes they do not know the exact function of some attributes. A more demanding situation is when the relative importance of attributes depends on the uncertain contingencies in which the product will be used. This kind of complications may open the door for the firm to influence the way consumers value the product. This paper studies a kind of marketing activities which intend to draw people’s attention to some attributes so that they neglect other attributes unconsciously to some extent. Advertising can serve this purpose by flooding the information of a particular product attribute but saying little of others, or by framing the presentation of the product such that some attribute become more salient than others. Examples include the digital camera adverts which highlight huge amounts of megapixels,1 the computer adverts which highlight super CPU speeds, the car adverts which emphasize quiet engines, and the adverts of financial products such as mortgage and credit cards which emphasize the low initial monthly payment. Without doubt, this kind of advertising has other possible functions (for example, creating product differentiation), but in this paper, we focus on its function in manipulating the way consumers value a product. In particular, we suppose that it can make at least some consumers overestimate the importance of the advertised attribute but underestimate the importance of unadvertised ones. We then aim to explain the observation that some consumers, especially those who are not knowledgeable enough, often end up buying product models which have some very attractive attributes but mediocre overall performance, while more knowledgeable consumers sometimes cannot find the product models they most want to buy. There is now extensive supporting evidence, especially in the behavioral economics literature, for our assumption that the relative importance of a salient attribute tends 1

Megapixels are of course important for the quality of a digital photograph. But as the consumer

guidance provided by Which? suggests: “...Megapixels aren’t the be-all and end-all though — lens quality, sensor quality and sensor size play a big role in how sharp and colour-accurate your pictures are. For example, a 7Mp camera with a great lens and a large sensor could provide better image quality overall than a 10Mp camera with a great lens but small sensor...”. Moreover, for many ordinary consumers, relatively low megapixels (like 4Mp) are enough to produce photos with acceptable quality. Other features like shutter delay and batteries deserve more attention for use convenience. See more in Which? ’s website: http://www.which.co.uk/.

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to be overvalued.2 For example, Hossain and Morgan (2006) document evidence that, on eBay auctions, for the same reserve price, low opening bid and higher shipping cost (which is less salient) will lead to a greater number of bidders and higher revenues. The leading explanation for this phenomenon is that bidders may pay too little attention to and so become insensitive to the shipping cost. Chetty et al. (2006) provide evidence that, compared to the situation where sales tax is excluded from the price tag, showing the tax-inclusive price (for example, $4.99 + Sales Tax = $5.36) reduces demand nearly as much as the effect of a price increase of an equivalent amount. They argue that the most plausible explanation is that that customers neglect the tax to some degree when it is shrouded.3 (See more evidence surveyed in DellaVigna, 2007.) It is also fair to say that different consumers respond to advertising in different ways. Some consumers, especially those who do not have enough relevant product knowledge, are more likely to be influenced. We call them “naive consumers”. But other consumers may be more knowledgeable and experienced and so are immune to advertising. We call them “sophisticated consumers”. We aim to investigate the impacts of the singleattribute advertising when there are both naive consumers and sophisticated consumers in the market. We consider a model where a monopoly firm produces a two-attribute product. If the firm advertises two attributes of the product or does not advertise at all, we assume that the two attributes are equally salient and so all consumers will share the same preferences which, according to the viewpoint of an expert, reflect true functionality. If the firm only advertises one attribute, consumers will be segmented into two groups: naive 2

As the psychology literature (for example, Pashler (1998)) suggests, one reason for this behavior

bias is people’s limited attention. Herbert Simon (1997, pages 374-75) once commented: “... in a procedural theory, it may be very important to know under what circumstances certain aspects of reality will be heeded and others ignored ... focus of attention is a major determinant of behavior.” In a flood-insurance example, he remarked: “... it appears that insurance is purchased mainly by persons who have experienced damaging floods or who are acquainted with persons who have had such experiences, more or less independently of the cost/benefit ratio of the purchaser.” In a voting example, he continued to remark: “... A voter who attends to the rate of inflation may behave quite differently from a voter who attends to the federal deficit.” 3 There is also evidence that firms or the government responds to people’s this behavioral bias. For example, DellaVigna and Pollet (2006) show that, on Friday, investors are more inattentive to earnings announcement (maybe because weekends distract them temporarily) and so firms are more likely to announce bad news. Eisensee and Stromberg (2007) present evidence that a natural disaster is less likely to receive relief from US government if at the same time some disaster unrelated exciting events (e.g., the Olympics) are going on and intensively reported in the media.

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consumers are manipulated by advertising and so overvalue the relative importance for the advertised attribute, while sophisticated consumers keep having “correct” preferences. The consumer type information is private and the firm only knows the fraction of each group of consumers. In this situation, the firm wants to offer two appropriately designed variants to screen consumers. We will answer the following questions: If the firm advertises one attribute and tries to screen consumers, how will it design the two variants? What is the impact of the advertising on the surplus of each type of consumers and total welfare? How will the presence of naive consumers affect the welfare status of sophisticated consumers? To illustrate our main points in a simple way, we further suppose that both attributes are equally important to consumers if there is no advertising, but it is less costly to improve attribute 1’s quality. Hence, the quality of attribute 1 should be higher than that of attribute 2 in the first-best situation, and the firm has no incentive to advertise attribute 2. Given attribute 1 is advertised, we find that, compared to the socially efficient design, the quality of attribute 1 designed for naive consumers is distorted upward, but that of attribute 2 is distorted downward. Such a distortion reflects the misperceived preferences of naive consumers since they now overestimate the relative importance of attribute 1. Meanwhile, the product designed for sophisticated consumers will also be distorted due to the adverse-selection effect. But it is distorted in the opposite directions, i.e., the quality of attribute 1 is distorted downward and that of attribute 2 is distorted upward. Although such a distortion lowers sophisticated consumers’ willingness to pay, it helps the firm exploit naive consumers more since such an alternative product is rather unattractive to them. In sum, when attribute 1 is advertised, relative to the socially optimal design, the product for naive consumers has too imbalanced attribute qualities while that for sophisticated consumers has too balanced attribute qualities. As far as consumer surplus is concerned, we find that, according to their misperceived preferences, naive consumers will earn positive surplus; while according to the viewpoint of an expert, they have negative surplus and so actually have been exploited by the firm. Taking the latter as the welfare criterion, we suggest that setting an appropriate minimum quality standard for the unadvertised attribute is helpful at least for naive consumers. However, sophisticated consumers always earn zero surplus in our basic model with homogeneous consumer reservation utility. This is because they never want to mimic naive consumers (to get negative surplus) and so no information rent is left to them. If we measure total welfare according to the expert criterion, the single4

attribute advertising always reduces welfare since it causes product-design distortion to all consumers. Since sophisticated consumers always get zero surplus no matter naive consumers exist or not, our basic model cannot reflect the potential externality (in terms of surplus) imposed by naive consumers on sophisticated consumers. To illustrate this potential externality, we introduce heterogenous reservation utilities among consumers as in Rochet and Stole (2002)Rochet and Stole (2002). We then find that, in order to extract more surplus from naive consumers, the firm will distort both the price and design of the product for sophisticated consumers such that more of them will be excluded from the market. This is the externality imposed by naive consumers on sophisticated consumers. Related Literature: The advertising effect assumed in this paper is related with but different from the persuasive view of advertising which simply assumes that advertising will increase consumers’ willingness to pay. (See, for example, the survey on the economics of advertising by Bagwell (2007)). We emphasize that advertising only influences the way consumers evaluate the product, and whether it can raise their willingness to pay also relies on product design. Johnson and Myatt (2006) studies another effect of advertising which rotates, instead of shifting, demand curves. Our screening model has the similar structure as the traditional second-degree price discrimination model (Mussa and Rosen (1978), for instance), but our product is twodimensional and the information structure is endogenous. Lewis and Sappington (1994) also consider endogenous information structure and screening. Specifically, they consider a model where the firm can provide potential consumers with product information, for example, by allowing them to experiment with the product, which can help consumers learn about their true preferences. The market will then be segmented since different consumers may find different preferences, and the firm can possibly extract more surplus through price discrimination. In our model, however, endogenous market segmentation is due to preference manipulation rather than preference learning. This difference leads to distinct welfare judgement. Moreover, our product is of twodimension, which makes it more meaningful to investigate the issue of product design. We also explore the welfare interaction between different types of consumers. Bar-Isaac et al. (2007) also consider multi-attribute product design but in the framework of information gathering. They argue that, in a multi-attribute product market with exogenous preference heterogeneity, a fall of the information-gathering cost 5

could harm efficiency due to distorted product design. Their paper and this paper shares a similar idea: in a multi-attribute product market, when some consumers become more sensitive to one attribute’s quality (either because of reduced information-gathering costs like in their model and or because of misperceived preferences like in our model), the firm might overinvest in that dimension which could cause overall efficiency loss.4 But there is only one variant of the product in their model and so there is no screening. Our paper is also related to Gabaix and Laibson (2006). They explore the implications of consumer limited attention or unawareness (which is one possible justification for our advertising effect as we have mentioned) in a different scenario. They assume that the product price consists of two parts: the basic price and the add-on price (e.g., the penalty charge of credit cards). The former is public, while the latter is hidden if the firm does not advertise it. Some consumers are naive in the sense that, if no firm advertises the add-on price, they only realize the existence of the public price. But once they arrive at a firm, they are “forced” to pay both. They show that the existence of a relatively large fraction of naive consumers will lead competitive firms not to advertise the hidden price even if it is costless to do so. Naive consumers are exploited in equilibrium, while sophisticated consumers benefit from naive consumers since competition induces firms to transfer the profit from naive consumers to them.5 The rest of this paper is organized as follows. Section 2 presents the basic model, and it is then analyzed in Section 3. Section 4 extends the basic model by introducing heterogenous reservation utilities among consumers to show the externality of naive consumers. Section 5 concludes. Some proofs and an extension with continuous advertising effect are included in Appendix.

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The Model

There is a monopoly firm which produces a two-attribute product. The quality of attribute i is xi , and it is observable. The firm has separable cost function c1 (x1 )+c2 (x2 ), where ci (x) is an increasing and convex function with ci (0) = c0i (0) = 0. There is a continuum of consumers with measure one, and each of them has unit demand and zero reservation utility. Initially, all consumers are assumed to share the same preferences 4

The literature on multitask incentive (Holmstrom and Milgrom, 1991, for instance) also shares

this idea. 5 Two other related papers are Rubinstein (1993), and Eliaz and Spiegler (2006). Both of them consider how the firm could discriminate over diversely sophisticated consumers.

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which are represented by the utility function6 x1 + x2 , so each attribute is equally important for the consumer.7 To motivate the idea that the firm has incentive to manipulate consumers’ preferences, we assume8 c1 (x) = c(x), c2 (x) = kc(x), k > 1. Since improving the quality of attribute 2 is more costly (at x1 = x2 ), we expect that the firm would wish consumers to regard attribute 1 as the more important attribute. In our basic model, we suppose there are only two types of consumers. When attribute 1 is framed to be more salient (e.g., by advertising), naive consumers (with measure α) will overestimate the relative importance of attribute 1, which is reflected by their misperceived utility function (1 + θ)x1 + (1 − θ)x2 , where θ ∈ (0, 1] indicates the strength of the advertising effect. In particular, the case

with θ = 1 can be interpreted as the situation in which naive consumers are overwhelmed by the salient attribute 1 such that they are totally unaware of attribute 2. If attribute 2 is framed to be more salient, θ will be negative. Sophisticated consumers (with measure 1 − α) are totally immune to advertising, so their utility function remains unchanged.

When both attributes are equally salient, we assume that even naive consumers keep their original (correct) preferences. Thus, the firm has no incentive to advertise both attributes in our setting. Consumer’s type information is private, and the firm only knows the fraction of each group of consumers. The firm first chooses its advertising strategy (whether to advertise and which attribute to advertise) and designs the product. If it does not advertise, then only one 6

For highlighting that advertising can differentiate consumers, we assume consumers are originally

homogeneous. Considering initially heterogenous consumers will complicate our analysis but add no fundamental insights. 7 Assuming unequally important attributes will not influence our main results fundamentally, but it could affect which attribute the firm will advertise. The details on that general setup are available from the author. 8 This particular relationship between c1 (x) and c2 (x) is innocuous. We have considered a more general relationship, and our main results remain qualitatively as long as the cost function is still separable.

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variant of the product is provided and it is denoted by (x01 , x02 , p0 ), where p0 is its price. If it advertises, then the firm can produce two variants to cater to different consumers. They are denoted by N = (xn1 , xn2 , pn ) and S = (xs1 , xs2 , ps ). The product N is designed for naive consumers, and the product S is designed for sophisticated consumers. After being exposed to the advertisement and observing the quality and price of each product, consumers make their purchase decisions. One point deserving mention is, if it involves a sufficiently high fixed cost to design and produce an extra variant of the product, the firm will not use advertising to differentiate consumers. To focus on our main point, we just simply assume away this potential fixed cost.

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Analysis

We first solve a simple case where all consumers have preferences (1 + θ)x1 + (1 − θ)x2 . Then the monopoly firm will set the price p = (1 + θ)x1 + (1 − θ)x2 to extract the

whole surplus. Therefore, the optimal quality combination is solved in the following maximization problem: Max (1 + θ)x1 + (1 − θ)x2 − c(x1 ) − kc(x2 ). x1 ,x2

It is ready to see c0 (x1 ) = 1 + θ; kc0 (x2 ) = 1 − θ. Clearly, at optimum x1 increases and x2 decreases with θ since cost functions are convex. Denote by Π(θ) the optimal monopoly profit in this case. A useful property is that Π(θ) is convex in θ and it goes up with θ when θ > ˆθ and goes down with θ when θ < ˆθ, where

ˆθ = 1 − k ∈ (−1, 0). (1) 1+k This can be easily verified by using the envelope theorem.9 It is also easy to check that Π(θ) > Π(−θ) for any θ > 0 given k > 1. Thus, if the strength of the advertising effect 9

Some readers may guess that Π0 (θ) > 0, i.e., it would be always beneficial to the firm to induce

consumers to overestimate the relative importance of attribute 1. In fact, whether this is true or not depends on the starting point of consumers’ preferences. If initially consumers almost do not care about attribute 1 (i.e., θ ≈ −1 and x1 ≈ 0), slightly increasing θ will decrease their valuation of the

whole product. That is why Π(θ) falls with θ when θ is negative enough.

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|θ| is the same no matter which attribute is advertised, the firm will never advertise

attribute 2.10 In the following, we keep this assumption and so the firm will only advertise attribute 1 if it advertises. If the firm does not advertise (so θ = 0), the optimal quality combination is given by c0 (x01 ) = 1; kc0 (x02 ) = 1.

(2)

This is the first-best outcome. Since k > 1, we have x01 > x02 . That is, in the socially optimal situation, the quality of attribute 1 should be higher than that of attribute 2. Denote by Π0 = Π(0) the optimal profit when the firm does not advertise.

3.1

The case without screening

We now consider the situation where the firm advertises but it cannot screen consumers (e.g., because of regulation or the high fixed cost of designing a new variant of the product). Then the firm must decide whether to serve all consumers. First, at optimum, the quality of attribute 1 must be higher than that of attribute 2. Second, given x1 > x2 , the firm can either charge at p = x1 + x2 to cover the whole market, or charge at p = (1 + θ)x1 + (1 − θ)x2 to serve naive consumers alone. If the firm uses the first

strategy, its optimal profit is Π0 . (This is the same situation as no advertising.) If it uses the second strategy, its optimal profit is αΠ(θ). Therefore, given no screening and no advertising cost, advertising will be strictly profitable only if αΠ(θ) > Π0 , i.e., when the fraction of naive consumers is high enough. Once the firm advertises, it will exclude all sophisticated consumers.

3.2

The case with screening

Now we turn to the main case where the firm advertises attribute 1 and offers two variants to screen consumers. Compared to sophisticated consumers, naive consumers have a higher marginal valuation of the quality of attribute 1 but a lower marginal valuation of the quality of attribute 2. For the same product, which type of consumers having a higher valuation depends on whether x1 > x2 or x1 < x2 . Although the product designed for naive consumers should have xn1 > xn2 in equilibrium, we are not 10

In contrast, if k < 1, then the firm will advertise attribute 2.

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sure whether xs1 > xs2 since the product design for sophisticated consumers could be distorted. This means, unlike in the standard unidimensional screening problem, a priori we do not know which type of consumers is the high type. For expositional convenience, we introduce several pieces of notation. Define r=

α . 1−α

Let vn = (1 + θ)xn1 + (1 − θ)xn2 − pn be a naive consumer’s net surplus (according to her misperceived preferences) if she picks product N . Similarly, let vs = xs1 + xs2 − ps be a sophisticated consumer’s net surplus if she picks product S. Denote by wn (xn1 , xn2 ) = (1 + θ)xn1 + (1 − θ)xn2 − c(xn1 ) − kc(xn2 ), ws (xs1 , xs2 ) = xs1 + xs2 − c(xs1 ) − kc(xs2 )

the social surplus of product N (according to the naive consumer’s misperceived preferences) and product S, respectively. So wi − vi is the profit from a i-type consumer.

Then the firm’s problem is:

Max α [wn (xn1 , xn2 ) − vn ] + (1 − α) [ws (xs1 , xs2 ) − vs ]

s xn i ,xi ,vn ,vs

subject to vn ≥ 0,

(IRn )

vs ≥ 0,

(IRs )

vn ≥ vs + θ(xs1 − xs2 ),

vs ≥ vn + θ(xn2 − xn1 ).

(ICn ) (ICs )

The IR conditions reflect individual rationality since each consumer’s reservation utility is zero in this basic model, and the IC conditions prevent consumers from crossbuying. A simple observation is that the full-information result (associated with naive consumers’ misperceived preferences) can never be achieved. This is because the fullinformation result requires xs1 = x01 > xs2 = x02 . If that were to be true, then vn > 0 since naive consumers can at least buy product S and get surplus higher than vs . Then 10

(ICn ) would bind at optimum, which in turn overturns the full-information result. This argument also indicates that, in order to extract more surplus from naive consumers, the firm has incentive to distort product S and make it less attractive to naive consumers. Also note that, if “excessive distortion” xs1 ≤ xs2 happens, the firm can actually

extract all surplus by setting vn = vs = 0 (given xn1 > xn2 ). This is a distinction between our model and the traditional one-dimensional product model (e.g., Mussa and Rosen (1978)) where this result will never hold under regular conditions.11 If we let Π1 be the optimal profit in this case, we must have Π1 ≥ Π0 . This is because

the combination (x01 , x02 , p0 ) defined in (2) is always feasible in the current problem. In fact, as we will show below, the strict inequality always holds. Therefore, the possibility of screening will always induce the firm to advertise as long as advertising is not too costly. Now we start to solve the optimization problem. We first give a useful lemma: Lemma 1 When attribute 1 is advertised, at optimum vs = 0 (i.e., sophisticated consumers get zero surplus) and (ICn ) is binding. Proof. We first argue that xn1 ≥ xn2 at optimum. Suppose xn1 < xn2 . Then we show

that increasing xn1 by ε and decreasing xn2 by ε is a profitable deviation. This deviation

makes (ICs ) easier to hold, and it does not affect all other constraints. On the other hand, naive consumers’ valuation of product N rises by 2θε, and the production cost decreases because, for small ε, we have c(xn1 + ε) + kc(xn2 − ε)

≈ c(xn1 ) + εc0 (xn1 ) + kc(xn2 ) − kεc0 (xn2 ) < c(xn1 ) + kc(xn2 ).

(We have used the convexity of the cost function and k ≥ 1.) Therefore, wn (so the

profit) increases.

Now suppose vs > 0 at optimum. Then vn = 0 would hold. Otherwise, the firm can increase profit by charging each product slightly more. ICs would also bind. Otherwise, 11

In this aspect, our model is closer to the countervailing-incentive problem in, e.g., Lewis and

Sappington (1989), and Maggi and Rodriguez-Clare (1995), where an agent’s private information is her outside option and the surplus of each type of agent may vary with the type parameter nonmonotonically. Then we need deal with more than one individual rationality condition explicitly. This point will be more apparent when we discuss the continous-type model in the Appendix A.2.

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reducing vs slightly is a profitable deviation. Thus, vs = θ(xn2 − xn1 ). Since vs > 0, we have xn2 > xn1 . This is a contradiction, so vs = 0.

If vn > 0 at optimum, then (ICn ) must be binding. Otherwise, the firm can enhance profit by decreasing vn slightly. Now suppose vn = 0 at optimum. If (ICn ) is slack, then xs1 < xs2 since vs is also zero. Then a profitable deviation exists since maximizing ws requires xs1 > xs2 , so (ICn ) must be binding.

This lemma implies vn = θ(xs1 − xs2 )

(3)

xn1 − xn2 ≥ xs1 − xs2 .

(4)

at optimum, and (ICs ) requires

Now our strategy is to first solve a relaxed problem without considering the constraints vn ≥ 0 and (4), and then check whether the solution will actually satisfy them. Substituting vs = 0 and (3) into the objective function, we get

αwn + (1 − α)ws − αθ(xs1 − xs2 ). Maximizing it yields c0 (xn1 ) = 1 + θ, kc0 (xn2 ) = 1 − θ;

c0 (xs1 ) = 1 − θr, kc0 (xs2 ) = 1 + θr.

(5) (6)

It is ready to verify that, if θr ≤ −ˆθ (where ˆθ < 0 is defined in (1)), then (6) implies

xs1 ≥ xs2 , and so xn1 > xs1 ≥ xs2 > xn2 . Thus, both vn ≥ 0 and (4) are satisfied, and what

we have got is indeed the optimal solution. However, if θr > −ˆθ, then xs1 < xs2 (i.e., strict excessive distortion occurs), and so vn ≥ 0 will be violated. In this case, we need add the constraint xs1 ≥ xs2 to the

optimization problem (but we still ignore the constraint (4)). If this constraint would be slack at optimum (i.e., xs1 > xs2 ), we would have the same solution as before. But we have known that cannot happen at optimum given θr > −ˆθ. Thus, we must have

xs1 = xs2 . Given this constraint, it is ready to derive that xni is still given by (5) and xs1 = xs1 = x¯ which satisfies

2 . 1+k It is ready to see that this solution satisfies (4), so we are done. c0 (¯ x) =

We summarize the solution in the following proposition: 12

(7)

Proposition 1 When attribute 1 is advertised and the firm supplies two variants of the product to screen consumers, (i) if θr < −ˆθ, then at optimum vn = θ(xs1 − xs2 ) > 0 and vs = 0. The optimal

quality levels are given by (5) and (6). Relative to the socially optimal design (x01 , x02 ), xn1 is distorted upward and xn2 is distorted downward, while the design for sophisticated consumers is distorted in the opposite direction. The firm’s profit is Π1 = αΠ(θ) + (1 − α)Π(−θr). (ii) If θr ≥ −ˆθ, then at optimum vn = vs = 0. That is, the firm extracts the whole surplus. (xn1 , xn2 ) is still given by (5) and xs1 = xs2 = x¯, where x¯ is defined in (7). The

firm’s profit is Π1 = αΠ(θ) + (1 − α)Π(ˆθ). In the following, we discuss the intuition and implications of the above results: Product design. The equilibrium quality levels satisfy xn1 > x01 > xs1 ≥ xs2 > x02 > xn2 .

(8)

Since naive consumers’ preferences have been manipulated, it is natural that the quality levels of product N will be distorted. Relative to the socially optimal design, the quality of the advertised attribute is too high and the quality of the unadvertised attribute is too low. Nevertheless, according to naive consumers’ misperceived preferences, there is no distortion at all and the qualities are just “efficient”. This is consistent with the well-known result of “no distortion at the top” in the screening literature, since naive consumers are the high-type consumers in our equilibrium. The distortion occurring to sophisticated consumers is more interesting. Due to the presence of naive consumers, the product designed for sophisticated consumers has too balanced attribute qualities: the quality of the advertised attribute is too low and that of the unadvertised one is too high. It is also clear that the extent of distortion increases with the relative fraction of naive consumers r and the strength of advertising effect θ. When θr is sufficiently large, the attribute qualities of product S will even coincide. This is sorts of “externality” imposed by naive consumers on sophisticated consumers. Although sophisticated consumers always get zero surplus, this externality is important in the eyes of the social planner since it distorts the resource allocation. Another point is that the degree of distortion in S is bounded since strict excessive distortion (i.e., xs1 < xs2 ) will never happen. 13

The distortion of S is the result of adverse selection. To prevent naive consumers from buying product S, the firm wants to makes product S unattractive to them. One way to achieve that aim is to decrease the quality of attribute 1 but improve the quality of attribute 2. Moreover, this is the least costly way in the sense that it avoids a dramatic reduction of sophisticated consumers’ willingness to pay for product S. The reason why there is no strict excessive distortion is, when xs1 becomes close to xs2 , the firm has almost been able to implement the zero-rent allocation, and so further distortion is unnecessary. However, as we shall see in next section, if zero-rent allocation is not achievable in equilibrium (e.g., because of heterogeneous reservation utilities among consumers), strict excessive distortion might happen. Profit. We now show that the firm can strictly earn more through advertising and screening. Using the convexity of the profit function Π(·), if θr < −ˆθ, we have Π1 = αΠ(θ) + (1 − α)Π(−θr) > Π [αθ − (1 − α)θr] = Π0 . Similarly, if θr ≥ −ˆθ, we have Π1 = αΠ(θ) + (1 − α)Π(ˆθ) h i ˆ > Π αθ + (1 − α)θ > Π0 ,

where the second inequality is because Π(·) is increasing on [0, 1].12 Notice that this result holds even for k = 1, so the assumption of asymmetric production costs is unnecessary for the firm to manipulate consumer preferences. (But remember that it does matter in determining which attribute the firm will advertise.) Consumer surplus. Naive consumers get non-negative surplus according to their misperceived preferences. However, in the eyes of an expert, they actually get negative surplus. When θr ≥ −ˆθ, vn = 0, and so this is clear to see. When θr < −ˆθ, a naive consumer’s “true” surplus is

θ(xs1 − xs2 ) − θ(xn1 − xn2 ) < 0 by using (8). Therefore, naive consumers are actually exploited by the firm. This seems consistent with our common observation: misled by the firm’s marketing activities, some consumers who are not knowledgeable enough to value a product properly, often end up buying models with some shining attributes but relatively inferior overall performance. 12

One can further show that Π1 is increasing and convex in α and θ.

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An interesting point is, no matter which surplus criterion is used, naive consumers’ surplus always decreases with α. This is because xs1 − xs2 goes down with α, while xn1 − xn2 is independent of α. Thus naive consumers suffer from the existence of more of

themselves. The intuition is, when α is small, product S is only slightly distorted, and so naive consumers still value this product highly, in which case they must be given a big information rent if the firm wants to prevent them from buying S. In our model, sophisticated consumers always get zero surplus, and so the existence

of naive consumers does not affect their welfare status. This is a consequence of our assumption of homogeneous reservation utility. As we shall see in next section, if we introduce heterogeneous reservation utilities among consumers, sophisticated consumers in aggregate will indeed be harmed by the existence of naive consumers. Total welfare. The result on total welfare is simple. First, since all consumers are actually the same in the eyes of the social planner, advertising and screening are purely wasteful. Second, total welfare will decrease with α and θ, since larger of them will push up the degree of product distortion. Should screening be permitted? In our setup with screening, all consumers will be served. If the firm would exclude sophisticated consumers, its profit would be at most αΠ(θ). If it would exclude naive consumers, its profit would be at most (1−α)Π0 . Both of them are smaller than Π1 . This is a potential advantage of screening, since sophisticated consumers could be excluded if screening is not permitted. On the other hand, screening may also cause extra product distortion. This happens when αΠ(θ) < Π0 in which case the firm will supply the first-best product for all consumers if screening is banned. (See the discussion in Section 4.1.) Therefore, when α < Π0 /Π(θ) (i.e., when the fraction of naive consumers is relatively small), no permission of screening is better. In contrast, when α > Π0 /Π(θ), permitting screening is better, because it can save sophisticated consumers from being excluded. Is there any new insight from continuous advertising effect? As we will show in the Appendix A.2, the setup with continuous advertising effect offers several results which may deserve mention here. First, a fully separating equilibrium like in our two-type model may no longer exist even under regularity conditions. A bunch of relatively sophisticated consumers will be offered the same product if the fraction of them is relatively small. Second, some type of naive consumers will happen to be offered the socially efficient product. This is because the product for the most naive consumer and that for the most sophisticated consumer are distorted in the opposite directions, and for some middle-type consumer, the distortion due to the misperceived 15

preferences and the distortion due to adverse selection just cancel each other out. Third, when consumers are shifted to be more naive in some systematic way, not all consumers suffer in the eyes of an expert. In fact, some naive consumers will then escape from being exploited. All of these points cannot be reflected in our two-type model.

4

The Externality of Naive Consumers

In this section, we aim to show that the presence of naive consumers will reduce the surplus of sophisticated consumers. We first extend our basic model by introducing heterogenous reservation utilities among consumers. For simplicity, we assume that the reservation utility of sophisticated consumers distributes on [0, v¯] according to the cumulative distribution function F (v), while all naive consumers still have zero reservation utility as before.13 We also assume that the firm will not further screen sophisticated consumers based on their reservation utilities. Then the firm’s problem becomes Max α [wn (xn1 , xn2 ) − vn ] + (1 − α)F (vs ) [ws (xs1 , xs2 ) − vs ]

s xn i ,xi ,vn ,vs

subject to vn ≥ 0,

ˆ n) (IR

vs ≥ vn + θ(xn2 − xn1 ).

ˆ s) (IC

vn ≥ vs + θ(xs1 − xs2 ),

ˆ n) (IC

We focus on the interior-solution case where the optimal vs ∈ (0, v¯). This is a plau-

sible case if v¯ is relatively high. Given vs , the net surplus of an average sophisticated

consumer is Vs =

Z

0

vs

(vs − v)dF (v).

(9)

It is easy to see that Vs increases with vs . Given the elastic demand from sophisticated consumers, the firm is now able to adjust the price of product S in a more flexible way. In order to make product S less attractive to naive consumers, the firm may have incentive to distort both of its price and its qualities. We keep the following regularity condition: Assumption 1 v + 13

F (v) f (v)

increases with v.

Similar results as we will derive below can be established under some conditions even if we introduce

heterogenous reservation utilities among all consumers. But the analysis will be more complicated.

16

This assumption holds at least for logconcave F . If there is no advertising, the product design is the first best, and the optimal pricing leads to w0 = v0 +

F (v0 ) , f(v0 )

(10)

where w0 is the social surplus of the product and v0 is the surplus for the threshold type of sophisticated consumer. In the following, we aim to show that vs in the advertising case will be less than v0 . Now we analyze the advertising case. The following lemma helps simply the analysis. ˆn ) must be binding at optimum. Lemma 2 The incentive compatibility condition (IC ˆ n ) must be binding. Otherwise, the firm Proof. If vn > 0 at optimum, then (IC ˆ n) can enhance profit by reducing vn slightly. Now suppose vn = 0 at optimum. If (IC were to be slack, then xs1 < xs2 since vs > 0. Then we have a profitable deviation by ˆ n ) should be binding. increasing xs and decreasing xs . This is a contradiction. So (IC 1

2

This lemma implies vn = vs + θ(xs1 − xs2 ).

(11)

xs1 − xs2 ≤ xn1 − xn2 .

(12)

Then (ICs ) requires

Our strategy to solve the problem is the same as before. We first solve the problem with the constraint (11) alone and then check whether the solution to this relaxed problem satisfies the other two constraints vn ≥ 0 and (12). Substituting (11) into the objective

function, we get

αwn + (1 − α)F (vs ) (ws − vs ) − α [vs + θ(xs1 − xs2 )] . Clearly, product N is efficient according to naive consumers’ misperceived preferences, so xn1 > x01 and xn2 < x02 . If we focus on the interior solution, the other first-order conditions are:14 1 [F (vs ) + r] , f(vs ) θr c0 (xs1 ) = 1 − , F (vs ) θr kc0 (xs2 ) = 1 + . F (vs ) ws = vs +

14

(13) (14) (15)

They are also sufficient conditions for appropriate F (v) (e.g. the uniform distribution). But

Assumption 1 alone is not enough unless f 0 (v) < 0 or [F (v) + r] f 0 (v) ≤ 2f (v)2 .

17

It is clear that product S is distorted similarly as in the previous basic model (but with a larger degree), i.e., xs1 < x01 and xs2 > x02 . Therefore, our solution must satisfy (12). To satisfy the other constraint vn ≥ 0, xs1 − xs2 must not be too negative according to (11), which requires relatively small

θr . F (vs )

As we shall show below, vs actually goes down

with r in this case, and so the right-hand side of (11) is decreasing in r. Therefore, to have vn ≥ 0, we need relatively small r. For example, when r ≈ 0, there is almost no distortion in S, and then we have xs1 − xs2 > 0 which further implies vn > 0.

However, if r is relatively large, the condition vn ≥ 0 will fail to hold, and so we

need add it to the optimization problem. Then our problem becomes

Max αwn + (1 − α)F (vs ) (ws − vs ) − α [vs + θ(xs1 − xs2 )]

s xn i ,xi ,vs

subject to vs + θ(xs1 − xs2 ) ≥ 0. We use the Lagrangian method to solve this problem. If the constraint were to be slack at optimum, we would obtain the same first-order conditions as in the above. Hence, the constraint must be binding (i.e., vn = 0) if the above solution with relatively small r does not characterize the optimal solution. Given the binding constraint vs = θ(xs2 − xs1 ),

(16)

the quality levels are determined by the optimization problem: αwn + (1 − α)F [θ(xs2 − xs1 )] · [ws + θ(xs1 − xs2 )] . Max n s xi ,xi

Clearly, the quality levels should be independent of α (and so r), and (xn1 , xn2 ) is again efficient according to naive consumers’ misperceived preferences (and so the other IC constraint is no problem). One can also check that (xs1 , xs2 ) must satisfy c0 (xs1 ) = 1 + θA, kc0 (xs2 ) = 1 − θA, where A satisfies

F (vs ) (1 − A). (17) f(vs ) Since vs is always positive (remember we are focusing on the interior-solution case), ws = vs +

(16) requires xs1 < xs2 , which further requires15 θA < ˆθ. 15

If the solution does not satisfy xs1 < xs2 , the constraint xs1 ≤ xs2 should be explicitly considered

and we must have xs1 = xs2 (i.e., vs = 0) in equilibrium. We have excluded this possibility in the very beginning since we focus on the case with interior solutions.

18

Therefore, A < 0 if vn = 0 is optimal in equilibrium.16 Now let us compare (13) and (17) with (10). First, the existence of product-design distortion makes ws no greater than w0 . Second, if vs ≥ v0 were to be true, then the

right-hand sides of (13) and (17) would be greater than the right-hand side of (10) because of Assumption 1 (remember A < 0 in (17)). This leads to a contradiction.

Therefore, we conclude that vs < v0 no matter r is relatively small or large. Then (9) implies that advertising together with the existence of naive consumers will reduce the surplus of sophisticated consumers through both price and product-design distortion. Another point deserving mention is that now excessive distortion (xs1 < xs2 ) will happen in the case with relatively large r. We summarize the above analysis in the following proposition: Proposition 2 In the model with heterogenous reservation utilities among sophisticated consumers, under Assumption 1, the existence of naive consumers (together with advertising) harms sophisticated consumers, and excessive distortion (xs1 < xs2 ) will happen if vn = 0 in equilibrium (which happens when r is relatively large). We further discuss how the change of the fraction of naive consumers affects sophisticated consumers. If the case with vn = 0 is optimal, then we have known that vs (so Vs ) is independent of r. Now let us focus on the case with vn > 0 in equilibrium. Our task is to show that vs decreases with r. Based on those first-order conditions (13)—(15), as we show in the Appendix A.1,

∂vs ∂r

< 0 if and only if

∙ ¸2 F (vs ) θr B >C , f (vs ) F (vs ) where

∙ ¸ ∂ F (vs ) + r 1 1 vs + B= ; C = 00 s + 00 s . ∂vs f(vs ) c (x1 ) kc (x2 )

However, one can check that this condition is exactly the local concavity condition of the optimization problem, and so it must be satisfied at optimum. 16

The trade-off between vn > 0 and vn = 0 is as follows. If vn = 0, then (ICn ) requires xs1 − xs2 to

be negative, i.e., the product S must be sufficiently distorted. Hence, although the firm leaves naive consumers no surplus, it also earns low profit from sophisticated consumers. When vn becomes larger, the product S will be less distorted, so the firm can earn more from sophisticated consumers by leaving naive consumers more surplus. Therefore, generally we should expect that vn > 0 happens at optimum only when there are relatively few naive consumers or the advertising effect is relatively weak.

19

Proposition 3 If vn > 0 at optimum (which happens when r is relatively small), vs (so Vs ) decreases with r. That is, the increase of the relative fraction of naive consumers will reduce the surplus of sophisticated consumers. If vn = 0 at optimum, Vs is independent of r.

5

Conclusion

This paper has studied a kind of advertising or marketing activities which highlight one (or few) attribute(s) of a complex multi-attribute product. Based on psychological evidence, we propose that this kind of advertising can manipulate the way consumers value a product. Some naive consumers will overestimate the relative importance of the advertised attribute. We have investigated its implications in a monopoly market where there are also sophisticated consumers who are immune to advertising. If the firm can design different variants of the product to screen consumers, we find that the design of both variants will be distorted but in opposite directions. Moreover, due to the existence of naive consumers, more of sophisticated consumers will be excluded from the market if sophisticated consumers have heterogeneous reservation utilities. That is, naive consumers impose negative externality on sophisticated consumers. It is desirable to consider the competition case of our model. However, a wellknown result in the competitive price discrimination literature (see, e.g., Armstrong and Vickers (2001), and Rochet and Stole (2002)) is that competition may eliminate the distortion caused by the adverse-selection problem, so our product-design distortion upon sophisticated consumers may disappear in a competitive market. But such a result depends on some conditions (e.g., the fully covered market, the symmetry between firms, and no correlation between consumer (quality) preferences and their locations in a spatial model). If these conditions are not satisfied, equilibrium with product distortion still exists, and so our results in the monopoly case could apply. We believe the idea that the relative salience of aspects of an option affects the way people value the option is rather general and deserves more research. Another possible application is multi-dimensional information disclosure. Consider a two-attribute option, and suppose that the qualities of attributes are independently and stochastically realized and are only observed by the seller. Then the seller decides how to disclose his private information. We also suppose there are some biased audience who will overlook or underestimate the relative importance of an attribute of which the quality information is not explicitly disclosed. Then several interesting results may emerge. First, the 20

disclosure policy on each dimension is no longer independent even if the audience have separable preferences over the two dimensions. Second, even if information disclosure is costless, full revelation will not happen because the seller has incentive to withhold the information of the relatively low-quality dimension. Both results are in contrast to the standard information disclosure result (e.g., Milgrom (1981)). Third, when information disclosure is costly, the seller may over disclose the high-quality information but insufficiently reveal the low-quality information. The overall effect on the amount of information disclosure deserves studies. This is our ongoing research.

A A.1

Appendix Deriving

∂vs ∂r

Let f = f(vs ) and F = F (vs ). Regard xsi as a function of r and vs . From (14)—(15), we get ∂xs1 θ 1 = − 00 s , ∂r F c (x1 ) ∂xs1 θrf 1 , = ∂vs F 2 c00 (xs1 )

∂xs2 θ 1 = , 00 ∂r F kc (xs2 ) 1 ∂xs2 θrf = − 2 00 s . ∂vs F kc (x2 )

Remember ws = 12 (xs1 + xs2 ) − c(xs1 ) − kc(xs2 ), so

µ ¶ θr ∂xs1 ∂xs2 θ2 r ∂ws = − = −C 2 , ∂r F ∂r ∂r F µ s ¶ 2 2 s ∂ws θ r f θr ∂x1 ∂x2 =C = − , ∂vs F ∂vs ∂vs F3

where we have used the first-order conditions (13)—(15). From (13), we further have ∂ws ∂vs ∂ws ∂vs 1 + =K + , ∂vs ∂r ∂r ∂r f from which one can derive ¸∙ 2 2 ∙ ¸−1 θ r f 1 θ2 r ∂vs = +C 2 C −K . ∂r f F F3

21

A.2

Continuous advertising effect

This extension considers continuous advertising effect. Suppose now θ distributes on [0, ¯θ], ¯θ ≤ 1, according to the cumulative distribution function G(θ) of which the density function is g(θ). A consumer with a lower θ is more sophisticated. θ is private

information, and the firm only knows its distribution. This extension confirms our main results in the two-type setup and also provides several new insights which have been mentioned in the main text. We keep the following regularity assumption: Assumption 2 Both θ +

G(θ) g(θ)

and θ −

1−G(θ) g(θ)

increase with θ.

This is a standard assumption in the screening literature. One sufficient condition for this is logconcave g(θ).17 According to revelation principle, we can focus on the direct truth-telling mechanism. Let the triplet (x1 (θ), x2 (θ), p(θ)) be the product designed for a θ-type consumer. A θ-type consumer’s surplus from choosing the product designed for a θ0 -type consumer is v (θ0 |θ) = (1 + θ)x1 (θ0 ) + (1 − θ)x2 (θ0 ) − p(θ0 ). Then the truth-telling surplus is v(θ) ≡ v (θ|θ), and we have v0 (θ) = x1 (θ) − x2 (θ). The firm’s problem can be written as Z ¯θ Max [p(θ) − c(x1 (θ)) − kc(x2 (θ))] dG(θ) xi (θ),p(θ)

0

subject to v(θ) ≥ 0,

v(θ) ≥ v (θ0 |θ) ,

for all θ, θ0 ∈ [0, ¯θ]. Lemma 3 IC conditions hold if and only if v 0 (θ) = x1 (θ) − x2 (θ) almost everywhere, and x01 (θ) − x02 (θ) ≥ 0. 17

In the standard one-dimensional screening problem, this assumption guarantees separating allo-

cation. However, in our setup (like in the counterveiling-incentive problem), pooling allocation could happen even with this assumption.

22

Proof. The proof is standard so omitted. Since a priori we do not know whether some products will be excessively distorted such that x1 (θ) < x2 (θ), v(θ) could be non-monotonic with θ. Hence, we cannot replace all participation conditions by v(0) = 0. This is a common feature in the countervailing-incentive problem. (See, e.g., Lewis and Sappington (1989), and Maggi and Rodriguez-Clare (1995).) But the following lemma can simplify our analysis: Lemma 4 v(θ) equals zero on at most an (maybe degenerate) interval. Proof. According to Lemma 3, IC conditions imply v00 (θ) ≥ 0, so v(θ) is weakly

convex. Since v(θ) is also non-negative, it equals zero on at most an interval. Then we can divide the support of θ into three intervals: ⎧ ⎪ ⎪ ⎨ > 0 if θ ∈ [0, θ1 ) v(θ) = = 0 if θ ∈ [θ1 , θ2 ] ⎪ ⎪ ⎩ > 0 if θ ∈ (θ , ¯θ]. 2

(Of course, some intervals may degenerate at optimum.) Therefore, from v0 (θ) = x1 (θ) − x2 (θ), we can recover ⎧ R θ1 ⎪ ⎪ ⎨ θ (x2 (t) − x1 (t)) dt if θ ∈ [0, θ1 ) v(θ) = 0 if θ ∈ [θ1 , θ2 ] ⎪ R ⎪ θ ⎩ (x1 (t) − x2 (t)) dt if θ ∈ (θ2 , ¯θ]. θ2

If we ignore the constraint x01 (θ)−x02 (θ) ≥ 0, then we can solve the relaxed optimization

problem by using the standard procedure. However, one can check that the solution to the relaxed problem may actually violate x01 (θ) − x02 (θ) ≥ 0. But that does inspire us

to conjecture the real solution. We guess that the solution described in the following proposition is the real one. It is easy to see that it satisfies the constraint x01 (θ)−x02 (θ) ≥

0 under Assumption 2. We further verify that it satisfies the sufficient conditions of

the relaxed optimization problem. (See, e.g., Maggi and Rodriguez-Clare (1995) for the justification for this procedure.) Proposition 4 Suppose Assumption 2 holds and remember ˆθ = 1−k ∈ (−1, 0). 1+k 1 ˆ (i) If limθ→0 g(θ) ≤ −θ, then v(0) = 0, and v(θ) > 0 for θ > 0. The quality levels are fully separated:

1 − G(θ) , g(θ) 1 − G(θ) kc0 (x2 (θ)) = 1 − θ + . g(θ) c0 (x1 (θ)) = 1 + θ −

23

(ii) If limθ→0

1 g(θ)

[0, θ∗ ], we have

> −ˆθ, then the quality levels are pooled for part of consumers: for θ ∈ v(θ) = 0, x1 (θ) = x2 (θ) = x∗ ;

and for θ ∈ (θ∗ , ¯θ], we have v(θ) > 0, 1 − G(θ) , g(θ) 1 − G(θ) kc0 (x2 (θ)) = 1 − θ + . g(θ) c0 (x1 (θ)) = 1 + θ −

where θ∗ solves θ∗ −

1 − G(θ∗ ) ˆ = θ, g(θ∗ )

and x∗ solves c0 (x∗ ) =

Note that the condition limθ→0

1 g(θ)

(18)

1 . 1+k

> −ˆθ in part (ii) just guarantees that (18) has a

positive solution under Assumption 2. This situation happens when there are too few very sophisticated consumers. One example is g(θ) =

2θ 2 ¯ θ

which satisfies Assumption 2.

Before presenting the proof, we discuss the implications of this result. First, when g(0) is sufficiently small, a bunch of relatively sophisticated consumers will be offered the same product. This is a distinction of our two-dimensional model. Second, some type of naive consumer will happen to be offered the socially optimal product. Specifically, this happens for θ =

1−G(θ) . g(θ)

(Note that this equation always has solutions.) This is because,

for some middle-type consumer, the distortion due to the misperceived preferences and the distortion due to adverse selection just cancel each other out. Third, let us consider the impact of consumers becoming more naive. We first specify a precise definition of this change. Consider two distributions G(θ) and H(θ) satisfying h(θ) g(θ) < , 1 − H(θ) 1 − G(θ)

(19)

i.e., H has a lower hazard rate.18 When the distribution of consumer types varies from G to H, we say that consumers are becoming more naive. We call this relation 18

For example, g(θ) =

2θ ¯ θ2

and h(θ) =

3θ2 ¯3 θ

satisfy Assumption 2 and condition (19).

24

“conditionally stochastic dominance (CSD)” which is slightly stronger the traditional first-order stochastic dominance.19 One can show that (19) is equivalent to 1 − H(θ2 ) 1 − G(θ2 ) ≥ 1 − H(θ1 ) 1 − G(θ1 ) for θ1 < θ2 . So the meaning of CSD is, conditional on θ ≥ θ1 , H is more likely to have

θ ≥ θ2 than G, i.e., H shifts consumers to be more naive in a systematic way. When H replaces G, it is ready to see that the scope of pooling allocation expands (i.e., θ∗

becomes larger). But its effect on consumer surplus is less clear. According to the view of an expert, a θ-type consumer’s real surplus is vˆ(θ) = v(θ) − θ [x1 (θ) − x2 (θ)] . By recalling v(θ) =

Rθ 0

(x1 (t) − x2 (t)) dt and x1 (t) − x2 (t) (weakly) increases with t, the

real surplus must be non-positive for each type of consumer (all types less than θ∗ get zero and others get negative surplus). For the most naive consumer, she suffers when H replaces G, since x1 (t) − x2 (t) shrinks (so v(¯θ) decreases). While for the consumers

whose type is slightly higher than θ∗ , they will then get zero surplus instead of the original negative surplus, so they benefit from the change. Proof. Let w(θ) = (1 + θ)x1 (θ) + (1 − θ)x2 (θ) − c(x1 (θ)) − kc(x2 (θ))

be the social surplus of product θ based on misperceived preferences. Then the problem without considering the constraint x01 (θ) − x02 (θ) ≥ 0 is Max

xi (θ),v(θ)

Z

0

¯ θ

[w(θ) − v(θ)] g(θ)dθ

subject to v(θ) ≥ 0 and v 0 (θ) = x1 (θ) − x2 (θ). Define the Lagrangian function L = [w(θ) − v(θ)] g(θ) + μ (x1 (θ) − x2 (θ)) + ηv(θ), where μ and η are Lagrangian multipliers. (They are also functions of θ.) The sufficient condition for the optimal solution is that there exists μ and η such that xi (θ) and v(θ) 19

See Maskin and Riley (2000) for a slightly different definition of CSD.

25

satisfy ∂L ∂x1 ∂L ∂x2 ∂L − ∂v 0 v (θ)

= (1 + θ − c0 (x1 )) g(θ) + μ(θ) = 0, = (1 − θ − kc0 (x2 )) g(θ) − μ(θ) = 0, dμ = g(θ) − η(θ), dθ = x1 (θ) − x2 (θ),

=

and η(θ)v(θ) = 0, η(θ) ≥ 0, v(θ) ≥ 0,

μ(0)v(0) = 0, μ(¯θ)v(¯θ) = 0, μ(0) ≤ 0, μ(¯θ) ≥ 0. It is straightforward to check that the solution provided in part (i) and the solution ¯ satisfy the above conditions, so the details are omitted. provided in part (ii) on [θ∗ , θ] We now check the solution in part (ii) on [0, θ∗ ]. We first pin down the associated μ(θ) and η(θ). Since x1 (θ) = x2 (θ) = x∗ on [0, θ∗ ], we have c0 (x1 ) = c0 (x2 ) =

1 , k+1

then using

the second condition, we get μ(θ) = (ˆθ − θ)g(θ). (Remember ˆθ =

1−k .) 1+k

Given such a μ(θ), the first condition and μ(0) ≤ 0 will also

hold. Using the third condition

dμ dθ

= g(θ) − η(θ), we further have

η(θ) = 2g(θ) − (ˆθ − θ)g 0 (θ). Now what we need to show is η(θ) ≥ 0. If g0 (θ) ≥ 0, we are done since ˆθ < 0. Suppose

increasing in θ in Assumption 2, we have 1−G(θ) < − 2g(θ) . g(θ) g 0 (θ) 1−G(θ) ∗ On the other hand, from (18), we also have θ − g(θ) < ˆθ for θ ∈ [0, θ ). Thus, θ − θˆ < − 2g(θ) , which just implies η(θ) > 0. This completes the proof. 0 g 0 (θ) < 0. From θ −

1−G(θ) g(θ)

g (θ)

References Armstrong, M., and J. Vickers (2001): “Competitive Price Discrimination,” RAND Journal of Economics, 32(4), 579—605. Bagwell, K. (2007): “The Economic Analysis of Advertising,” in Handbook of Industrial Organization: Volume III, ed. by M. Armstrong, and R. Porter. North-Holland, Amsterdam. 26

Bar-Isaac, H., G. Caruana, and V. Cunat (2007): “Information Gathering Externalities in Product Markets,” mimeo. Chetty, R., A. Looney, and K. Kroft (2006): “Salience and Taxation: Theory and Evidence from a Field Experiment,” mimeo. DellaVigna, S. (2007): “Psychology and Economics: Evidence from the Field,” mimeo. DellaVigna, S., and J. Pollet (2006): “Investor Inattention, Firm Reaction, and Friday Earnings Announcement,” mimeo. Eisensee, T., and D. Stromberg (2007): “News Droughts, News Floods, and U.S. Disaster Relief,” Quarterly Journal of Economics, 122(2), 693—728. Eliaz, K., and R. Spiegler (2006): “Contracting with Diversely Naive Agents,” Review of Economic Studies, 73(3), 689—714. Gabaix, X., and D. Laibson (2006): “Shrouded Attributes, Consumer Myopia, and Information Suppression in Competitive Markets,” Quarterly Journal of Economics, 121(2), 505—540. Holmstrom, B., and P. Milgrom (1991): “Multitask Pricipal-Agent Analysis: Incentive Contracts, Asset Ownership, and Job Design,” Journal of Law, Economics, and Organization, 7, Special Issue, 24—52. Hossain, T., and J. Morgan (2006): “...Plus Shipping and Handling: Revenue (Non) Equivalence in Field Experiments on eBay,” Advances in Economic Analysis and Policy, 6(2), Article 3. Johnson, J., and D. P. Myatt (2006): “On the Simple Economics of Advertising, Marketing, and Product Design,” American Economic Review, 96(3), 756—784. Lewis, T., and D. Sappington (1989): “Countervailing Incentives in Agency Problems,” Journal of Economic Theory, 49(2), 294—313. (1994): “Supplying Information to Facilitate Price Discrimination,” International Economic Review, 35(2), 309—327. Maggi, G., and A. Rodriguez-Clare (1995): “On Countervailing Incentives,” Journal of Economic Theory, 66(1), 238—263. 27

Maskin, E., and J. Riley (2000): “Asymmetric Auctions,” Review of Economic Studies, 67(3), 413—438. Milgrom, P. (1981): “Good News and Bad News: Representation Theorems and Applications,” Bell Journal of Economics, 12(2), 380—391. Mussa, M., and S. Rosen (1978): “Monopoly and Product Quality,” Journal of Economic Theory, 18(2), 301—317. Pashler, H. (1998): The Psychology of Attention. The MIT Press. Rochet, J., and L. Stole (2002): “Nonlinear Pricing with Random Participation,” Review of Economic Studies, 69(1), 277—311. Rubinstein, A. (1993): “On Price Discrimination and Computational Complexity in a Monopolistic Model,” Journal of Political Economy, 101(3), 473—484. Simon, H. (1997): Models of Bounded Rationality, vol. 3. The MIT Press.

28

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Apr 25, 2018 - concerns into account may do better in inspiring this trust and ... trust game complete significantly fewer sales per day and the effect is again ...

Risk preferences, intertemporal substitution, and ...
Feb 15, 2012 - EIS is bigger than one or habits are present—two assumptions that have .... aggregate data on the volatility of output and consumption growth, ...

Preferences & Availability.pdf
There was a problem previewing this document. Retrying... Download. Connect more apps... Try one of the apps below to open or edit this item. Preferences ...

Euclidean preferences
Jul 20, 2006 - Definition 1 A profile R ∈ RA,I is Euclidean of dimension d if there .... By symmetry, if Ω(Ri) is empty for some preference Ri, it is empty for all.

On Monotone Recursive Preferences
Jul 8, 2016 - D serves as the choice domain in this paper. One can visualize ..... reconcile the high equity premium and the low risk-free rate. So long as the ...

Euclidean preferences
Jul 20, 2006 - A popular model in Political Science is the “spatial model of preferences”. It amounts to consider ... statistical tools for estimation of voters ideal points or party positions (see ..... Moreover, if xi ∈ Bi, its image yi is on

Coevolution of Deception and Preferences: Darwin and ...
Jun 14, 2017 - Overview of the Model. As in standard evolutionary game theory we assume an infinite population of individuals who are uniformly randomly matched to play a symmetric normal form game.5,6 Each individual has a type, which is a tuple, co

Expressing preferences 1
“I prefer going to the beach than going to a swimming pool.” The expressions 'would prefer' and 'would rather', to be a little more specific. “I would prefer to see ...

[Read PDF] Strategize: Product Strategy and Product ...
Practices for the Digital Age Popular Online - By Roman Pichler. This product strategy and agile product roadmap course teaches you how to create an inspiring vision, winning product strategy , and compelling product roadmap .Learn what an effective

PDL with Preferences
as in equation (6), and for each action ai we insert in πP (E) .... if ∃ j = 1..n : ai = aj then add to MP P DL: ..... http://www.cs.utexas.edu/users/tag/cmodels.html.

product architecture, modularity and product design: a ...
initial design, and its future development potential, but also for outsourcing possibilities. For example, the ... standards in PCs, permits organisations such as Dell to outsource virtually all sub- assembly manufacturing. ... Levin, 1987; Kauffman