Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Alex Raj Mon, Sep 8, 2014 at 4:13 PM To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], hobacchn , [email protected], crcchennai Cc: "Chennai, Banking Ombudsman" , [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], Subhash Gandhi From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India. 4) Department of Economic Affairs, Ministry of Finance, Government of India. 5) Central Vigilance Commission 6) Central Bureau of Investigation 7) Directorate of Public Grievance, Cabinet Secretariat, Government of India. 8) Complaint redressal cells, Reserve Bank of India Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Sub: Corruption charges against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Sir / Madam, On 17/04/2014, I went to Indian Overseas Bank, Saidapet, Chennai to pay my exam fee. But the employees deliberately made unreasonable delay as always. So I videotaped the conversation of employees asking me to wait unreasonably. When they find out that I was videotaping, I disclosed them the reason for the same and about complaining to the higher official about their laxity. When the employees know the reason they are afraid to consequence and intimidated me to delete those videos captured in mobile. When I refuse, one of the employee manhandled me, when I exercised by force to push him away from me for self defense another young employee punched me in the face with huge force. In the mean time other employees called me without any respect.

All this incident has been brought to the notice of higher officials in Grievance Redressal Mechanism of IOB (finally to the Banking Ombudsman), National Human Rights Commission and other governmental agencies. Even the higher officials of Indian Overseas Bank came to my home, requested me to forgive and leave the matter as it will affect the employees. In response, I insisted them to take legal action against the criminal employees. But the corrupt system in Indian Overseas Bank and Reserve Bank of India was doing as much as possible to help the crime doers. Finally the Banking Ombudsman rejected my complaint via email dated: 25/06/2014, stating the complaint is not under the grounds mentioned in clause 8 or not in accordance to subclause (3) of clause 9, to aid the wrong doers. My first allegation against the employees is causing unreasonable delay in providing banking facility comes under clause 8(g) and followed by other clauses like 8(r), 8(s) and 8(u). Since I also made representation to the bank and not satisfied with the irrelevant response of the bank, I made complaint to the Banking Ombudsman with trust. But the Banking Ombudsman is biased towards the Indian Overseas Bank to aid the wrong doers and criminal employees (may be) due to the bribe or something. After receiving rejection mail from the Banking Ombudsman, I made appeal the Appellate Authority and that to was rejected as non-maintainable. But in my case my complaint rejected by the Banking Ombudsman in first instance is illegal, when the allegations are pertaining to the clause 8 of Banking Ombudsman Scheme. I have additional evidence to support my case, which will be mailed to you shortly. Kindly take appropriate action against the corrupt officials misusing there official powers for their gain. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bank-andfailed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj

Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 CRC Mumbai To: CGMCSD Cc: "[email protected]"

Mon, Sep 8, 2014 at 4:27 PM

________________________________ From: Alex Raj [[email protected]] Sent: Monday, September 08, 2014 4:13 PM To: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; Arvind Mayaram; [email protected]; [email protected]; [email protected]; [email protected]; hobacchn; [email protected]; Chennai, CRC Cc: Chennai, Banking Ombudsman; CRC Ahmedabad; Bangalore, CRC; Belapur, CRC; CRC, Bhopal; crcbhubaneswar; CRC Chandigarh; Complaints Redressal Cell, Guwahati; CRC Hyderabad; CRC Jaipur; CRC Jammu; CRC Kanpur; crckochi; CRC Kolkata; [email protected]; CRC Mumbai; CRC Nagpur; New Delhi, CRC; [email protected]; CRC Patna; CRC Thiruvananthapuram; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; Subhash Gandhi Subject: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India. 4) Department of Economic Affairs, Ministry of Finance, Government of India. 5) Central Vigilance Commission 6) Central Bureau of Investigation 7) Directorate of Public Grievance, Cabinet Secretariat, Government of India. 8) Complaint redressal cells, Reserve Bank of India Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Sub: Corruption charges against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Sir / Madam,

On 17/04/2014, I went to Indian Overseas Bank, Saidapet, Chennai to pay my exam fee. But the employees deliberately made unreasonable delay as always. So I videotaped the conversation of employees asking me to wait unreasonably. When they find out that I was videotaping, I disclosed them the reason for the same and about complaining to the higher official about their laxity. When the employees know the reason they are afraid to consequence and intimidated me to delete those videos captured in mobile. When I refuse, one of the employee manhandled me, when I exercised by force to push him away from me for self defense another young employee punched me in the face with huge force. In the mean time other employees called me without any respect. All this incident has been brought to the notice of higher officials in Grievance Redressal Mechanism of IOB (finally to the Banking Ombudsman), National Human Rights Commission and other governmental agencies. Even the higher officials of Indian Overseas Bank came to my home, requested me to forgive and leave the matter as it will affect the employees. In response, I insisted them to take legal action against the criminal employees. But the corrupt system in Indian Overseas Bank and Reserve Bank of India was doing as much as possible to help the crime doers. Finally the Banking Ombudsman rejected my complaint via email dated: 25/06/2014, stating the complaint is not under the grounds mentioned in clause 8 or not in accordance to sub-clause (3) of clause 9, to aid the wrong doers. My first allegation against the employees is causing unreasonable delay in providing banking facility comes under clause 8(g) and followed by other clauses like 8(r), 8(s) and 8(u). Since I also made representation to the bank and not satisfied with the irrelevant response of the bank, I made complaint to the Banking Ombudsman with trust. But the Banking Ombudsman is biased towards the Indian Overseas Bank to aid the wrong doers and criminal employees (may be) due to the bribe or something. After receiving rejection mail from the Banking Ombudsman, I made appeal the Appellate Authority and that to was rejected as nonmaintainable. But in my case my complaint rejected by the Banking Ombudsman in first instance is illegal, when the allegations are pertaining to the clause 8 of Banking Ombudsman Scheme. I have additional evidence to support my case, which will be mailed to you shortly. Kindly take appropriate action against the corrupt officials misusing there official powers for their gain. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. [Quoted text hidden]

Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Alex Raj Tue, Sep 9, 2014 at 12:49 AM To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], hobacchn , [email protected], [email protected], crcchennai , [email protected] Cc: "Chennai, Banking Ombudsman" , [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], Subhash Gandhi From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India 4) Central Vigilance Commission 5) Central Bureau of Investigation 6) Directorate of Public Grievance, Cabinet Secretariat, Government of India 7) Complaint redressal cell, Reserve Bank of India 8) India Post Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Usually the employees of Indian Overseas Bank (IOB) refuse to do their duty or cause unreasonable delay for doing their duty. To correct the errant IOB employees, I videotaped the laxity and lethargic activity of the employees. When it was noticed by the employees of IOB, I was manhandled by one IOB employee and got punched by another IOB employee, etc.

I made a complaint to the Chief Manager (IOB) and escalated further to Chief Regional Manager, General Manager and finally to the Banking Ombudsman, due to unsatisfactory reply given to me by the bank. My complaint is on the grounds of (i) causing unreasonable delay, (ii) not publishing the correct email address of the Nodal Officers for more than 6 month, (iii) misbehavior of employees (speaking without any respect), (iv) non-compliance of Code of Bank and (v) non-compliance of order/directives issued by Reserve Bank of India in relation to banking and customer services. But my compliant was rejected without any reasonable cause. Causing unreasonable delay and not following the service standards, does covers under clause 8 of

Banking Ombudsman Scheme, 2006 and I am dissatisfied by the reply of Indian Overseas Bank, so my complaint is officially permitted under clause 9(3). Even when, I have provided the links of video evidences to prove most my allegations, my complaint was rejected without any merits/reasonable cause. My email complaint was later added with the detailed facts and with many audio (conversation between me and Chief Manager & Asst. General Manager) and video evidences and intimated to the Banking Ombudsman on 20/05/2014 vide Registered Letter Acknowledgment Due (RT246414605IN) and also through the email, dated 21/05/2014. My Registered Letter AD (RLAD) was delivered on 22/05/2014 as per the India Post data, but I received a acknowledgment card on 24/06/2014, which was sent on 20/05/2014 and it was sealed & signed by the Banking Ombudsman as on 18/6. 1) Why did my Registered Letter Acknowledgment Due (RT246414605IN), delivered on 22/05/2014 was signed by Banking Ombudsman as on 18/6 (without year)? 2) Why was the acknowledgment card not properly sealed by the postal department? 3) Why did the Banking Ombudsman rejected my complaint without any reasonable cause?

4) Why did the officials of Indian overseas Bank (IOB) and Banking Ombudsman, refusing to take action when they have the solid evidence of CCTV footage in their hands? 5) Why did the IOB officials came to my home for compromise for their fault but not taking any action against the errant officials? If the IOB officials are trying to save the reputation of the Bank and to save the life of the errant employees for money or any other favour, they are corrupted by some means. If the Banking Ombudsman officials are corrupted and they are misusing their power by signing the acknowledgment with wrong date, rejecting the complaint without reasonable cause and manipulation of records then they are liable for punishment for corruption and misuse/abuse of power. If the postal employees also take-part in corruption along with the IOB employees or Banking Ombudsman, they are also punishable for corruption. For the above mentioned reasons, I doubt there is corruption involved to suppress the criminal act of the IOB employees. So kindly inquire, investigate and take appropriate action, if you see any truth in my complaint. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bank-andfailed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj [Quoted text hidden]

Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 DIR(BO-II & PR) DFS, MOF To: Alex Raj Cc: Sewa Ram Mehar , [email protected]

Tue, Sep 9, 2014 at 9:28 AM

Dear Mr. Alexraj, You may send your complaint to Mr. S.R. Mehar, Deputy Secretary or Mr. Rajan Kumar, Economic Adviser-I, who are the Nodal Officers to deal with customer grievances in the Department of Financial Services. Their emails IDs appear in the mail, as this mail is also being copied to them. Regards, Shashank Saksena Economic Adviser-II Department of Financial Services Ministry of Finance ----- Original Message ----From: Alex Raj [Quoted text hidden] [Quoted text hidden]

Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Alex Raj To: Sewa Ram Mehar , [email protected] Cc: dirbo2-dfs , Subhash Gandhi

Tue, Sep 9, 2014 at 12:23 PM

From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) Mr. S.R. Mehar, Deputy Secretary, Department of Financial Services, Ministry of Finance, Government of India. 2) Mr. Rajan Kumar, Economic Adviser-I, Department of Financial Services, Ministry of Finance, Government of India. Respected Sir / Madam, Kindly take appropriate action for the following e-mails, as you are the Nodal Officers to to deal with customer grievances. Yours Truly, Sd/- S. Alexraj ---------- Forwarded message ---------From: Alex Raj Date: Tue, Sep 9, 2014 at 12:49 AM Subject: Re: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], hobacchn , [email protected], [email protected], crcchennai , [email protected] Cc: "Chennai, Banking Ombudsman" , [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], Subhash Gandhi From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar,

West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India 4) Central Vigilance Commission 5) Central Bureau of Investigation 6) Directorate of Public Grievance, Cabinet Secretariat, Government of India 7) Complaint redressal cell, Reserve Bank of India 8) India Post Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Usually the employees of Indian Overseas Bank (IOB) refuse to do their duty or cause unreasonable delay for doing their duty. To correct the errant IOB employees, I videotaped the laxity and lethargic activity of the employees. When it was noticed by the employees of IOB, I was manhandled by one IOB employee and got punched by another IOB employee, etc.

I made a complaint to the Chief Manager (IOB) and escalated further to Chief Regional Manager, General Manager and finally to the Banking Ombudsman, due to unsatisfactory reply given to me by the bank. My complaint is on the grounds of (i) causing unreasonable delay, (ii) not publishing the correct email address of the Nodal Officers for more than 6 month, (iii) misbehavior of employees (speaking without any respect), (iv) non-compliance of Code of Bank and (v) non-compliance of order/directives issued by Reserve Bank of India in relation to banking and customer services. But my compliant was rejected without any reasonable cause. Causing unreasonable delay and not following the service standards, does covers under clause 8 of Banking Ombudsman Scheme, 2006 and I am dissatisfied by the reply of Indian Overseas Bank, so my complaint is officially permitted under clause 9(3). Even when, I have provided the links of video evidences to prove most my allegations, my complaint was rejected without any merits/reasonable cause. My email complaint was later added with the detailed facts and with many audio (conversation between me and Chief Manager & Asst. General Manager) and video evidences and intimated to the Banking Ombudsman on 20/05/2014 vide Registered Letter Acknowledgment Due (RT246414605IN) and also through the email, dated 21/05/2014. My Registered Letter AD (RLAD) was delivered on 22/05/2014 as per the India Post data, but I received a acknowledgment card on 24/06/2014, which was sent on 20/05/2014 and it was sealed & signed by the Banking Ombudsman as on 18/6. 1) Why did my Registered Letter Acknowledgment Due (RT246414605IN), delivered on 22/05/2014 was signed by Banking Ombudsman as on 18/6 (without year)? 2) Why was the acknowledgment card not properly sealed by the postal department? 3) Why did the Banking Ombudsman rejected my complaint without any reasonable cause?

4) Why did the officials of Indian overseas Bank (IOB) and Banking Ombudsman, refusing to take action when they have the solid evidence of CCTV footage in their hands? 5) Why did the IOB officials came to my home for compromise for their fault but not taking any action against the errant officials?

If the IOB officials are trying to save the reputation of the Bank and to save the life of the errant employees for money or any other favour, they are corrupted by some means. If the Banking Ombudsman officials are corrupted and they are misusing their power by signing the acknowledgment with wrong date, rejecting the complaint without reasonable cause and manipulation of records then they are liable for punishment for corruption and misuse/abuse of power. If the postal employees also take-part in corruption along with the IOB employees or Banking Ombudsman, they are also punishable for corruption. For the above mentioned reasons, I doubt there is corruption involved to suppress the criminal act of the IOB employees. So kindly inquire, investigate and take appropriate action, if you see any truth in my complaint. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bank-andfailed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj ---------- Forwarded message ---------From: Alex Raj Date: Mon, Sep 8, 2014 at 4:13 PM Subject: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 To: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], hobacchn , [email protected], crcchennai Cc: "Chennai, Banking Ombudsman" , [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] newindianexpress.com, [email protected], [email protected], [email protected], [email protected], Subhash Gandhi From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India. 4) Department of Economic Affairs, Ministry of Finance, Government of India.

5) Central Vigilance Commission 6) Central Bureau of Investigation 7) Directorate of Public Grievance, Cabinet Secretariat, Government of India. 8) Complaint redressal cells, Reserve Bank of India Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Sub: Corruption charges against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Sir / Madam, On 17/04/2014, I went to Indian Overseas Bank, Saidapet, Chennai to pay my exam fee. But the employees deliberately made unreasonable delay as always. So I videotaped the conversation of employees asking me to wait unreasonably. When they find out that I was videotaping, I disclosed them the reason for the same and about complaining to the higher official about their laxity. When the employees know the reason they are afraid to consequence and intimidated me to delete those videos captured in mobile. When I refuse, one of the employee manhandled me, when I exercised by force to push him away from me for self defense another young employee punched me in the face with huge force. In the mean time other employees called me without any respect. All this incident has been brought to the notice of higher officials in Grievance Redressal Mechanism of IOB (finally to the Banking Ombudsman), National Human Rights Commission and other governmental agencies. Even the higher officials of Indian Overseas Bank came to my home, requested me to forgive and leave the matter as it will affect the employees. In response, I insisted them to take legal action against the criminal employees. But the corrupt system in Indian Overseas Bank and Reserve Bank of India was doing as much as possible to help the crime doers. Finally the Banking Ombudsman rejected my complaint via email dated: 25/06/2014, stating the complaint is not under the grounds mentioned in clause 8 or not in accordance to subclause (3) of clause 9, to aid the wrong doers. My first allegation against the employees is causing unreasonable delay in providing banking facility comes under clause 8(g) and followed by other clauses like 8(r), 8(s) and 8(u). Since I also made representation to the bank and not satisfied with the irrelevant response of the bank, I made complaint to the Banking Ombudsman with trust. But the Banking Ombudsman is biased towards the Indian Overseas Bank to aid the wrong doers and criminal employees (may be) due to the bribe or something. After receiving rejection mail from the Banking Ombudsman, I made appeal the Appellate Authority and that to was rejected as non-maintainable. But in my case my complaint rejected by the Banking Ombudsman in first instance is illegal, when the allegations are pertaining to the clause 8 of Banking Ombudsman Scheme. I have additional evidence to support my case, which will be mailed to you shortly. Kindly take appropriate action against the corrupt officials misusing there official powers for their gain. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bank-andfailed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj

On Tue, Sep 9, 2014 at 12:49 AM, Alex Raj wrote: From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India 4) Central Vigilance Commission 5) Central Bureau of Investigation 6) Directorate of Public Grievance, Cabinet Secretariat, Government of India 7) Complaint redressal cell, Reserve Bank of India 8) India Post Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India Usually the employees of Indian Overseas Bank (IOB) refuse to do their duty or cause unreasonable delay for doing their duty. To correct the errant IOB employees, I videotaped the laxity and lethargic activity of the employees. When it was noticed by the employees of IOB, I was manhandled by one IOB employee and got punched by another IOB employee, etc.

I made a complaint to the Chief Manager (IOB) and escalated further to Chief Regional Manager, General Manager and finally to the Banking Ombudsman, due to unsatisfactory reply given to me by the bank. My complaint is on the grounds of (i) causing unreasonable delay, (ii) not publishing the correct email address of the Nodal Officers for more than 6 month, (iii) misbehavior of employees (speaking without any respect), (iv) non-compliance of Code of Bank and (v) non-compliance of order/directives issued by Reserve Bank of India in relation to banking and customer services. But my compliant was rejected without any reasonable cause. Causing unreasonable delay and not following the service standards, does covers under clause 8 of Banking Ombudsman Scheme, 2006 and I am dissatisfied by the reply of Indian Overseas Bank, so my complaint is officially permitted under clause 9(3). Even when, I have provided the links of video evidences to prove most my allegations, my complaint was rejected without any merits/reasonable cause. My email complaint was later added with the detailed facts and with many audio (conversation between me and Chief Manager & Asst. General Manager) and video evidences and intimated to the Banking Ombudsman on 20/05/2014 vide Registered Letter Acknowledgment Due (RT246414605IN) and also through the email, dated 21/05/2014. My Registered Letter AD (RLAD) was delivered on 22/05/2014 as per the India Post data, but I received a acknowledgment card on 24/06/2014, which was sent on 20/05/2014 and it was sealed & signed by the Banking Ombudsman as on 18/6. 1) Why did my Registered Letter Acknowledgment Due (RT246414605IN), delivered on 22/05/2014 was signed by Banking Ombudsman as on 18/6 (without year)? 2) Why was the acknowledgment card not properly sealed by the postal department? 3) Why did the Banking Ombudsman rejected my complaint without any reasonable cause?

4) Why did the officials of Indian overseas Bank (IOB) and Banking Ombudsman, refusing to take action when they have the solid evidence of CCTV footage in their hands? 5) Why did the IOB officials came to my home for compromise for their fault but not taking any action against the errant officials? If the IOB officials are trying to save the reputation of the Bank and to save the life of the errant employees for money or any other favour, they are corrupted by some means. If the Banking Ombudsman officials are corrupted and they are misusing their power by signing the acknowledgment with wrong date, rejecting the complaint without reasonable cause and manipulation of records then they are liable for punishment for corruption and misuse/abuse of power. If the postal employees also take-part in corruption along with the IOB employees or Banking Ombudsman, they are also punishable for corruption. For the above mentioned reasons, I doubt there is corruption involved to suppress the criminal act of the IOB employees. So kindly inquire, investigate and take appropriate action, if you see any truth in my complaint. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bank-andfailed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj On Mon, Sep 8, 2014 at 4:13 PM, Alex Raj wrote: From S. Alexraj, 16/12, Ammakannamal Street, Sarathy Nagar, West Saidapet, Chennai - 600015. Ph: 9600191218 To 1) President of India 2) Supreme Court of India 3) Department of Financial Services, Ministry of Finance, Government of India. 4) Department of Economic Affairs, Ministry of Finance, Government of India. 5) Central Vigilance Commission 6) Central Bureau of Investigation 7) Directorate of Public Grievance, Cabinet Secretariat, Government of India. 8) Complaint redressal cells, Reserve Bank of India Copy to 1) Banking Ombudsman, Reserve Bank of India (Chennai) 2) Media 3) Gray Face of India

Sub: Corruption charges against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 Sir / Madam, On 17/04/2014, I went to Indian Overseas Bank, Saidapet, Chennai to pay my exam fee. But the employees deliberately made unreasonable delay as always. So I videotaped the conversation of employees asking me to wait unreasonably. When they find out that I was videotaping, I disclosed them the reason for the same and about complaining to the higher official about their laxity. When the employees know the reason they are afraid to consequence and intimidated me to delete those videos captured in mobile. When I refuse, one of the employee manhandled me, when I exercised by force to push him away from me for self defense another young employee punched me in the face with huge force. In the mean time other employees called me without any respect. All this incident has been brought to the notice of higher officials in Grievance Redressal Mechanism of IOB (finally to the Banking Ombudsman), National Human Rights Commission and other governmental agencies. Even the higher officials of Indian Overseas Bank came to my home, requested me to forgive and leave the matter as it will affect the employees. In response, I insisted them to take legal action against the criminal employees. But the corrupt system in Indian Overseas Bank and Reserve Bank of India was doing as much as possible to help the crime doers. Finally the Banking Ombudsman rejected my complaint via email dated: 25/06/2014, stating the complaint is not under the grounds mentioned in clause 8 or not in accordance to sub-clause (3) of clause 9, to aid the wrong doers. My first allegation against the employees is causing unreasonable delay in providing banking facility comes under clause 8(g) and followed by other clauses like 8(r), 8(s) and 8(u). Since I also made representation to the bank and not satisfied with the irrelevant response of the bank, I made complaint to the Banking Ombudsman with trust. But the Banking Ombudsman is biased towards the Indian Overseas Bank to aid the wrong doers and criminal employees (may be) due to the bribe or something. After receiving rejection mail from the Banking Ombudsman, I made appeal the Appellate Authority and that to was rejected as non-maintainable. But in my case my complaint rejected by the Banking Ombudsman in first instance is illegal, when the allegations are pertaining to the clause 8 of Banking Ombudsman Scheme. I have additional evidence to support my case, which will be mailed to you shortly. Kindly take appropriate action against the corrupt officials misusing there official powers for their gain. For Your Information: I requested the CCTV footage of the bank having footage of causing unreasonable delay in bank (including manhandling and punching me), now which was pending before the Central Information Commission (File no: CIC/SH/A/2014/001618). And I also made complaint to National Human Rights Commission for violation of human rights and negligence in the prevention of violation of human rights by a public servant, registered as Case no: 904/22/13/2014, directed the Ministry of Finance to dispose within 8 weeks from 19/06/2014. For all other related documents, check http://goo.gl/FNaj8N This issue is being publicly followed at http://grayfaceofindia.in/2014/05/atrocity-by-indian-overseas-bankand-failed-grievance-redressal-system/ Yours Truly, Sd/- S. Alexraj

Alex Raj

Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 PMG CCR Public Greivance Wed, Sep 10, 2014 at 11:51 AM To: Alex Raj , Chief Postmaster Chennai GPO

Dear Customer, The receipt of your mail is hereby acknowledged. The matter is being inquired into by the Chief

Postmaster, Chennai G.P.O, Chennai - 600 001.

For information contact Phone No: 044-25260600 . E-Mail id: [email protected]

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Copy to: The CPM, Chennai G.P.O, Chennai – 600 001 for taking necessary action and giving reply to the customer regarding this issue with a copy marked to this office. ---------- Forwarded message ---------From: Asst. Director PG Date: Wed, Sep 10, 2014 at 10:07 AM Subject: Fwd: FW: [Caution: Message contains Redirect URL content] Re: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 To: PMG CCR Public Greivance , G Ganesan

---------- Forwarded message ---------From: cpmg_tn.dop Date: 10 September 2014 09:20 Subject: FW: [Caution: Message contains Redirect URL content] Re: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 To: "[email protected]" , "pmg_chennai.dop"

From: DDG (PG, QA & Inspections) Sent: 09 September 2014 20:25 To: cpmg_tn.dop

Subject: FW: [Caution: Message contains Redirect URL content] Re: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689

From: Alex Raj Sent: Tuesday, September 9, 2014 12:49 AM To: [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; hobacchn; [email protected]; [email protected]; crcchennai; DDG (PG, QA & Inspections) Cc: Chennai, Banking Ombudsman; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; [email protected]; Subhash Gandhi Subject: [Caution: Message contains Redirect URL content] Re: Corruption allegation against the employees of Reserve Bank of India (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689 [Quoted text hidden]

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2014-09-08 & 09 Corruption allegation against the employees of ...

Page 1 of 17. Alex Raj . Corruption allegation against the employees of Reserve Bank of India. (Banking Ombudsman), regarding rejection of my IOB complaint: 201314006007689. Alex Raj <[email protected]> Mon, Sep 8, 2014 at 4:13 PM. To: [email protected]rb.nic.in, ...

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